News • 24.05.2023

NIU opens world’s first unmanned store for passenger vehicles in Sweden

Long opening hours and low costs make the concept particularly customer-friendly and attractive for expensive city locations

For the first time, a store is opening that offers testing and ordering of passenger vehicles, without any kind of human assistance. NIU, leading provider of smart electric vehicles, together with security and technology experts Securified Access by Corepart and HonestBox, have built an unmanned showroom in Stockholm, Sweden. Thanks to innovative instore solutions, consumer availability and user experience is increased through longer opening hours with a smooth purchasing experience.

Exterior view of the NIU electric scooter store
Source: NIU

The NIU store in Stockholm will be the first completely unmanned store in the world to have mopeds and motorcycles for the public to test and buy. Electronic bank identification is required to enter the store, and information about the products is provided to customers by scanning QR codes.

“The next step in the automotive industry is to support online trade with physical locations where you can simply and safely test products before ordering them. We are very proud to be the first to try out this concept and lead the industry into a new era”, says Peder Askerlund, NIU sales manager.

The store is open every day between 8am and 8pm. Safety is ensured by an AI-based camera and sound system which sends out a warning if an unidentified person enters the store and sends out an alarm should someone fall or scream.

“Unmanned stores are the future. They create opportunities for both larger and smaller companies to have premises to showcase their products, without needing any storage or staff on site. This will make it easier to have venues in central locations, which can be a way to stop the disappearance of stores in both small and large cities”, says Magnus Berglund, partner at HonestBox.

How it works

The showroom works thanks to technical solutions provided by Securified Access by Coreparts and HonestBox. To enter the showroom, visitors identify themselves with Bank ID. Once inside, they are welcomed by an audio recording explaining how the showroom works, how to shop, and provides information about the products. By simply scanning the QR code displayed on a specific product, customers are brought to the website where they can read more information about is as well as place an order.

Cost-effective solution for expensive city locations

NIU's unmanned store will be tested throughout 2023. Should the concept prove itself successful, the plan is to open further locations within Sweden, where conventional stores or showrooms have not been profitable due to personnel costs and seasonal variations.

Source: NIU

related articles:

popular articles:

Thumbnail-Photo: Communication at the POS in focus at Meto
15.05.2024   #labels #price labelling

Communication at the POS in focus at Meto

Price labellers, labels, ESL fasteners and sales promotion solutions: Meto International GmbH offers everything for ...

Thumbnail-Photo: Extenda Retail expands into the German market...
17.04.2024   #customer experience #POS software

Extenda Retail expands into the German market

New leadership and innovative POS solutions

Leading Nordic POS provider Extenda Retail is expanding into the German market, focusing on acquiring new customers ...

Thumbnail-Photo: Glory receives 2024 Red Dot award for Product Design...
09.07.2024   #customer experience #design

Glory receives 2024 Red Dot award for Product Design

Glory’s new CI-X Series of retail cash recycling solutions have been awarded a “Red Dot Design Award 2024”, in the product design category.

The Red Dot Award is an international product design award for new products that demonstrate innovation and impact ...

Thumbnail-Photo: “REWE voll pflanzlich” – The store concept of the future?...
25.04.2024   #brick and mortar retail #sustainability

“REWE voll pflanzlich” – The store concept of the future?

German supermarket chain experiments with first vegan store

Have you heard about REWE's (pronounced ‘ray vuh’) latest project? Two weeks ago, the food giant opened its first ...

Thumbnail-Photo: Trends for Mothers Day and Fathers Day: How retailers can score...
10.04.2024   #sustainability #marketing

Trends for Mother's Day and Father's Day: How retailers can score

How to make the holidays a success for your business with creative gift ideas for mom and dad

Mother's Day and Father's Day are just around the corner – two special occasions to shower our parents with thanks and appreciation. Traditionally, we use these days ...

Supplier

GLORY Global Solutions (Germany) GmbH
GLORY Global Solutions (Germany) GmbH
Thomas-Edison-Platz 1
63263 Neu-Isenburg
Extenda Retail Ab
Extenda Retail Ab
Gustav III:s Boulevard 50A
169 73 Solna
Meto International GmbH
Meto International GmbH
Ersheimer Straße 69
69434 Hirschhorn