During COVID-19 lockdown • 22.07.2020

Millennials averaged 50% more online deliveries than baby boomers …

… even though millennials favor eco-friendly choices

The inside of a delivery van with many different packages...
Source: CH Claudio Schwarz @purzlbaum/Unsplash

Millennials have become online “super buyers” during the COVID-19 lockdown and are receiving an average of 50 per cent more deliveries every week than the over-55 “baby boomer” generation, a new survey of 2,000 consumers has revealed. Despite being vocal supporters of environmental sustainability, millennials received an average of seven online deliveries a week during the lockdown, according to research carried out by Censuswide for InPost. In contrast, people aged 55 and over only received an average of three online deliveries a week.

The research highlighted that surprisingly, younger shoppers made far less eco-conscious decisions during lockdown than their older counterparts, perhaps the convenience of online shopping makes them far more likely to order more than one item or make more impulse purchases. Despite this, encouragingly, when asked going forward how their attitude might have changed post lockdown, the survey found 43% of millennials were more likely to consider the environmental consequences of their deliveries in the future as opposed to just 28% of 55+ year olds – and that included thinking more about the impact of more traffic on the roads, packaging and recycling consequences in buying online.

Jason Tavaria, CEO of InPost UK, commented: “Millennials have grown up in a world where everything is available at the touch of a button, and online shopping in this age group continues to increase. But this disparity in the correlation between their online shopping habits and understanding of consequence on the environment is a surprise. However, much thought has been given to the environment in recent weeks and we’re encouraged by such a large proportion (43%) who plan to make more eco-conscious delivery decisions in the future. We believe in the long term much more consumers will consider the environment more when choosing delivery options.”

With locker delivery, a courier can drop 50+ parcels in one stop, versus 50 stops criss-crossing residential streets to make home deliveries. The reduced hours that vans spend on roads when making locker deliveries mean that lockers can drive up to two thirds less in CO2 emissions compared to home deliveries as well as reducing congestion and improving air quality in cities.

Tavaria continued: “As an industry we need to do more to educate consumers on the reality of their online shopping habits and the impact on air pollution. Parcel lockers can have a significant impact on carbon emissions and are ideal for savvy online shoppers looking for both an environmentally-friendly and convenient delivery option when buying online.” 

Source: InPost

related articles:

popular articles:

Thumbnail-Photo: Examining working environments in warehouses...
26.01.2021   #e-commerce #warehouse management

Examining working environments in warehouses

Research on new jobs in e-commerce

Researchers in occupational science and occupational health from Swedish University of Gävle and Luleå University of Technology are going to study working environments in the large warehouses that form the hubs in e-commerce. E-commerce ...

Thumbnail-Photo: Sustainable shipping in partnership with One Tree Planted...
08.01.2021   #sustainability #logistics

Sustainable shipping in partnership with One Tree Planted

Freight Club launches free carbon offset program for members

Freight Club, a logistics management platform, launches a free-access program to members that offsets 100% of the carbon emissions emitted from all shipment it enables. The program, in partnership with non-profit One Tree Planted, will plant trees ...

Thumbnail-Photo: Skilled returns management for more customer loyalty...
03.02.2021   #online trading #e-commerce

Skilled returns management for more customer loyalty

International returns management: transparent, fast, sustainable

On Jan. 27, 2021, the new edition of "retail salsa - Spice up your community," the new webtalk format from iXtenso and EuroShop, took place.The topic of the afternoon: the squeeze of lemon for your returns management.Want to know what ...

Thumbnail-Photo: Walmart pilots smart box technology to receive fresh deliveries...
21.01.2021   #online food retailing #food delivery service

Walmart pilots smart box technology to receive fresh deliveries

Contactless grocery delivery 24/7

“What if we could conveniently deliver fresh groceries to a customer’s front door any time of the day, whether they’re home or not?” This question led Walmart to explore a smart option in their new pilot with ...

Thumbnail-Photo: 5 reasons outsourcing logistics is the way to go...
11.01.2021   #e-commerce #customer satisfaction

5 reasons outsourcing logistics is the way to go

Meeting customer expectations in the age of ecommerce

The rise of e-commerce is a pervasive force that ripples through every part of the global supply chain, calling for faster and more efficient shipping. As a result, there has been a significant increase in the adoption of logistics service ...

Thumbnail-Photo: How to manage parcel returns properly
30.11.2020   #logistics #delivery

How to manage parcel returns properly

Rules for a sustainable e-commerce

Sustainability, ethics and the ecological footprint – nothing that e-commerce can really score with. Especially shipping including returns urgently need more awareness, from customers as well as store operators.Micha Augstein, founder of ...

Thumbnail-Photo: Real-time transparency for supply chains thanks to big data...
01.02.2021   #supply chain management #logistics

Real-time transparency for supply chains thanks to big data

More efficiency and lower costs for retailers thanks to precise ETAs

More than ever before, retailers have to be ahead of their competition when it comes to filling orders and responding to customer requirements. The global hunger for consumption reached a new high in 2019, with retail sales of USD 25 trillion. And ...

Thumbnail-Photo: Autonomous delivery vehicles
14.01.2021   #delivery #robotics

Autonomous delivery vehicles

Industry report 2020 on indoor and outdoor delivery robots

Reportlinker.com announces the release of the report "Autonomous Delivery Vehicle Industry Report, 2020".Indoor autonomous delivery marketUp to date, indoor autonomous delivery robots have been available in restaurants, hotels, office ...