News • 30.08.2017

Nordstrom expands its Reserve Online & Try In Store service

Nearly 40 stores across the US

Photo: Nordstrom expands its Reserve Online & Try In Store service...
Source: Nordstrom

Nordstrom announced that it has expanded its Reserve Online & Try In Store service to nearly 40 stores across the US; following a pilot in six stores. The service allows customers to select items online and try them on in person at their nearest Nordstrom store, combining the convenience of shopping online with an efficient and personalized in-store experience.

Shoppers nationwide can easily use Reserve Online & Try In Store through the Nordstrom mobile app by selecting “Reserve Online & Try In Store” from the product detail page of the items they would like to try on. Customers will then receive a text notification when their items have been found at their nearest store and are ready to try on, as well as a text notification when they get to the store letting them know where they can find the dedicated dressing room with their name and selected items.

“We’re thrilled to expand our service to provide a better experience for customers shopping with Nordstrom – whether that’s online, in-store or a combination of both,” said Shea Jensen, senior vice president of customer experience at Nordstrom. “Many of our customers like to feel and try on clothes and shoes before they purchase them and we’re excited to offer them a more convenient way to do so.”

Nordstrom first launched Reserve Online & Try In Store as a pilot in six Washington state stores in the fall of 2016. During the pilot, 80 percent of shoppers who tried Reserve Online & Try In Store continued to use the service multiple times. Nordstrom plans to continue expanding Reserve Online & Try In Store to stores over the next year.

Nordstrom is continually looking at ways that technology can support the customer shopping experience. The company offers several services that allow customers to shop on their own terms in a convenient manner such as Buy Online & Pickup In Store, Curbside Pickup and Scan & Shop on the Nordstrom and Nordstrom Rack mobile apps. Nordstrom also recently launched Style Boards, a mobile tool that allows salespeople to create digital boards filled with personalized style recommendations which customers can view on their phone and purchase from Nordstrom.com.

Source: Nordstrom

related articles:

popular articles:

Thumbnail-Photo: Social commerce 2.0: artificial intelligence detects purchase intention...
18.04.2019   #e-commerce #sustainability

Social commerce 2.0: artificial intelligence detects purchase intention

Choosy analyzes fashion trends on Instagram – and redesigns them

The fashion world moves at lightning speed – and more than ever thanks to the rise of social media. In the past, key trends emerged off the runways twice a year during fashion weeks. Now Instagram et al. set the tone daily thanks to feeds of ...

Thumbnail-Photo: APG Cash Drawer: new SMARTtill business development manager...
15.05.2019   #cash management #cash handling systeme

APG Cash Drawer: new SMARTtill business development manager

APG Cash Drawer announces hire of SMARTtill business development manager

APG Cash Drawer, a fast-growing global manufacturer of cash management solutions, announced today the addition of Tony Pusateri as SMARTtill Business Development Manager. ...

Thumbnail-Photo: The pharmacy of the future in Italy
23.01.2019   #electronic shelf labels (ESL) #Trade fair special EuroCIS 2019

The pharmacy of the future in Italy

Delfi Technologies is present on the Italian market

Pharmacies today need to innovate new technologies to support more efficient working methods, in order to save time and costs while providing a high level of customer service. Thanks to the Breece System with fully ...

Thumbnail-Photo: Cameras, comfort and Artificial Intelligence...
09.04.2019   #security #cashpoints, cash register, cash desk

Cameras, comfort and Artificial Intelligence

Video: What self-checkout systems can already offer today

Self-checkout systems are enjoying ever greater acceptance and are regarded as an important future topic for retailers and customers. ...

Thumbnail-Photo: Top 8 supply chain technology trends in 2019...
07.05.2019   #supply chain management (SCM) #artificial intelligence

Top 8 supply chain technology trends in 2019

Technologies that supply chain leaders simply cannot ignore

Gartner, Inc. has identified the top 8 supply chain technology trends in 2019.Gartner’s top strategic supply chain technology trends have broad industry impact, but have not yet been widely adopted. They might be experiencing significant ...

Thumbnail-Photo: Quality and great experiences at irma in Illum...
18.04.2019   #electronic shelf labels (ESL) #labels

Quality and great experiences at irma in Illum

A store with all the best

The customers wanted Irma back and they got that. After two years of absence, Irma has once again opened a store in the basement of ILLUM department store in the late summer of 2018. The new Irma store offers high quality and extra good experiences ...

Thumbnail-Photo: Toshiba: artificial intelligence for frictionless shopping...
21.02.2019   #self-checkout systems #Trade fair special EuroCIS 2019

Toshiba: artificial intelligence for frictionless shopping

AI, edge computing and smart shelf technology at the EuroCIS 2019

Thumbnail-Photo: E-commerce: AI-powered translations revitalize business...
29.04.2019   #online trading #e-commerce

E-commerce: AI-powered translations revitalize business

Interview with Boris Zielonka, Director Marketing & Sales, Eurotext AG

Retailers who set up an online store can expand their business – especially if they create a multilingual content strategy.As a language and translation service, Eurotext AG supports retailers in this endeavor. From this conversation with ...

Thumbnail-Photo: Toshiba spotlights new innovations for empowering retail...
21.01.2019   #mobile payment #payment systems

Toshiba spotlights new innovations for empowering retail

Showcasing its latest solutions, services and innovative concepts at hall 9 booth B42

Visitors to EuroCIS 2019 will learn at Toshiba's booth how every retailer can design his checkout to suit his and the customers' needs. Under the motto "Empowering the Art of Retail", Toshiba will present its end-to-end IT ...

Thumbnail-Photo: SES-imagotag VUSION Pulse Software
30.01.2019   #data warehouse management #software management

SES-imagotag VUSION Pulse Software

Improve Profitability and Reduce Waste

For 25 years, SES-imagotag has been the trusted partner of retailers for digital technology in stores. SES-imagotag, the worldwide leader in smart digital labels and pricing automation, develops a comprehensive IoT and digital platform that delivers ...

Supplier

CCV Deutschland GmbH
CCV Deutschland GmbH
Gewerbering 1
84072 Au i.d.Hallertau
ROQQIO Commerce Solutions GmbH
ROQQIO Commerce Solutions GmbH
Harburger Schloßstraße 28
21079 Hamburg
SES-imagotag Deutschland GmbH
SES-imagotag Deutschland GmbH
Bundesstraße 16
77955 Ettenheim
EUROEXPO Messe- und Kongress-GmbH
EUROEXPO Messe- und Kongress-GmbH
Joseph-Dollinger-Bogen 9
80807 München
AURES Technologies GmbH
AURES Technologies GmbH
Maisacherstr. 118
82256 Fürstenfeldbruck
Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
Intenta GmbH
Intenta GmbH
Ahornstraße 55
09112 Chemnitz
LANCOM Systems GmbH
LANCOM Systems GmbH
Adenauerstraße 20 / B2
52146 Würselen
Casio Europe GmbH
Casio Europe GmbH
CASIO-Platz 1
22848 Norderstedt