NCR: Omnichannel is now mainstream
In 2012, omnichannel was not a top priority for retailers.
In 2012, omnichannel was not a top priority for retailers, according to an EHI survey. Now, it is one of the biggest topics for more than half of them. Michael Bayer, President Retail Division at NCR, thinks one should rather talk about omnicommerce now.
channels: retail, self-checkout systems, EuroCIS