
More than half of consumers feel service is an afterthought
Annual Zendesk Customer Experience (CX) Trends Report highlights CX as an imperative for growth
Annual Zendesk Customer Experience (CX) Trends Report highlights CX as an imperative for growth
08.09.-09.09.2022 | Hong Kong, China
Driving innovation, range diversity and agility
Target CEO wins the the Visionary Award for his strong commitment to his team and customers
Snackable Solutions community for actionable tips to survive
Economic relief provision to protect workers and businesses affected by the coronavirus pandemic
Mitchell Modell offers outside investment opportunities
Vietnamese sandals brand SADOO eyeing US market with unique business model
Torc Robotics now a part of the new Autonomous Technology Group of Daimler Trucks
The voluntary food retail organization SPAR International announces the brand’s entry into the Kosovan retail market, the 27th European market, in line with their expansion strategy.SPAR Kosovo is a new entity set up by a consortium of ...
When it comes to using and analyzing relevant data, brick-and-mortar retail lags behind its online competition. While e-commerce retailers use detailed data from web analytics, CRM, and Google searches to analyze user behavior and generate ...
It is widely known that the use of business intelligence (BI) supports process optimization and strategic decision-making. But BI can also be used to promote innovation processes. The pressure to innovate is intensifying, even in the retail ...
Hardly any business process is managed without the help of IT. That’s why the main task for retailers is not to gather data about business processes but to make the most of this data instead. Business Intelligence (BI) is the “secret ...
Momentum announces Nasdaq as the Hosting Sponsor and Columbia Business School Center on Global Brand Leadership as the Research Sponsor for the Retail East Summit. Momentum’s 7th Retail and CPG Executive Summit will take place in New York ...
Big Group, the leading integrated marketing communications agency based in London, has acquired Frontline Display International expanding its footprint beyond the Thames Valley to Bath in Southwest England. Terms were not disclosed Frontline ...
With the markets in North America and Europe together accounting for more than 65 percent of the global gift card market revenue share in 2015, an exact estimation of where these markets are headed in terms of performance is the ...
hybris, an SAP company and the world’s fastest-growing commerce platform provider, presented an exclusive study by Forrester Consulting during the inaugural Game Plan B2B E-Commerce Forum, which took place October 8-9 in Chicago and October ...