Company News • 27.04.2016

Starmount and Aurus provide omnichannel payment solution

Partnership provides a single solution for retailers to securely manage their payments process both in-store and online

Mobile devices can enable associates to provide a great experience anywhere in...
Mobile devices can enable associates to provide a great experience anywhere in the store.
Source: Starmount

Starmount has entered into a strategic partnership with Aurus to deliver a new service that will allow retail customers using Starmount solutions to implement an omnichannel payment solution to process both in-store and ecommerce transactions.

The emergence of unified commerce is creating a need for retailers to not only implement in-store mobile point of sale (POS) solutions, such as Starmount Engage, but also to facilitate the payments process while adhering to payment compliance and safety regulations across all channels.

Through this partnership with Aurus, retail customers using Starmount solutions will be able to incorporate payment as a service with their Starmount POS to securely manage their consumers’ payment processes separate from their POS transaction data.

Using a uniquely tailored API, the payment service allows retailers to seamlessly process a multitude of payments across channels including both physical and ecommerce platforms. Retailers are able to complete the payments process taking advantage of Aurus’ advanced technology features; these include single global tokenization across all channels for consumers who utilize the same card, cross-channel transaction feasibility, and acceptance of alternative tenders like PayPal across all channels, among others.

“Consumers do not think of shopping in terms of channels and this point of view also includes the world of payments,” said Mustafa Shehabi, Chief Business Development Officer, Aurus. “By implementing the new payment service into their overall software solution platform, retailers gain the ability to accept transactions through a multitude of channels while creating a holistic view of the consumer.”

For example, if a consumer uses a single payment type, such as a credit card, the payment service allows the retailer to identify the consumer moving from the web to the store and vice versa.

“Today’s retailers need the ability to be versatile when it comes to payments,” said Greg Davis, Vice President of Product Strategy, Starmount. “To effectively implement unified commerce as a retailer, you need payment capabilities that can be shared across channels. This new payment service will allow retailers to bring omnichannel payments into the world of unified commerce.”

Source: Starmount

related articles:

popular articles:

Thumbnail-Photo: 90+ year-old manufacturer redesigns its stores …...
19.09.2019   #consulting #customer satisfaction

90+ year-old manufacturer redesigns its stores …

… making window and door shopping easier, more personalized and enjoyable

Each year we hear about the increase in online sales, and the talk of the demise of brick-and-mortar stores. But, brick-and-mortar stores aren’t going anywhere – if they adapt. And Pella Windows & Doors is adapting.Rather than ...

Thumbnail-Photo: Return on experience: The new kind of customer loyalty...
12.08.2019   #customer satisfaction #customer retention

Return on experience: The new kind of customer loyalty

US retailers benefit if they keep pace with rapid rise in customer expectations

New research conducted by alternative payments provider Klarna across 2,000 US consumers and 250 retail decision makers, reveals that retailers are struggling to retain their customers as consumers today increasingly have zero tolerance for a poor ...

Thumbnail-Photo: A pearl among commodities: encouraging impulse buys...
11.09.2019   #pos marketing #customer analysis

A pearl among commodities: encouraging impulse buys

How to make the most of wait times

It’s wonderful if customers come to retail stores to buy things. It’s fantastic if they buy more than they planned to purchase. This offers many opportunities, especially for brick and mortar retailers as surveys show: customers are more ...

Thumbnail-Photo: Five retailers are opening stores for every retailer closing stores...
28.08.2019   #retail #brick and mortar retail

Five retailers are opening stores for every retailer closing stores

New report by IHL Group debunks the retail apocalypse narrative

More than five retail chains are opening stores for every retailer that is closing stores in 2019, according to new research from IHL Group. This is up from 3.7 in 2018. The company also reports that the number of chains adding stores in 2019 has ...

Thumbnail-Photo: Distract or divert!
10.09.2019   #customer satisfaction #customer relationship management

Distract or divert!

How to engage customers at the checkout

Retailers and retail designers spend a considerable amount of time discussing and juggling a crucial aspect of the customer experience at the point of purchase: the checkout.To be fair, it’s not easy to turn the moment when customers have to ...

Thumbnail-Photo: “What do you have that nobody else has?”...
16.09.2019   #data management #digital marketing

“What do you have that nobody else has?”

Exhibitor statements from the halls of DMEXCO 2019 on marketing trends and technology

We from iXtenso were visiting DMEXCO 2019 and looked around for the latest opportunities and technologies for marketers. We asked some companies what makes their solution unique – here are some answers. ...

Thumbnail-Photo: Overspending is common when shopping online
25.06.2019   #online trading #customer analysis

Overspending is common when shopping online

Report on digital spending and its impact on American's credit card debt

About 2 in 5 (42 percent) of consumers admit blowing their budgets while online shopping in the past 6 months, according to new research from CouponFollow, an online couponing platform. The new report surveyed over 1,700 American consumers on their ...

Thumbnail-Photo: Get your business ready for E-commerce!
30.09.2019   #e-commerce #customer satisfaction

Get your business ready for E-commerce!

E-commerce Berlin Expo 2020 starts on the 13th of February 2020

The E-commerce Berlin Expo 2019 gathered more than 55000 visitors, 150 exhibitors and 45+ speakers taking part in the annual fair. The numbers speak for themselves - EBE has become one of the most important e-commerce events in Europe. However, ...

Thumbnail-Photo: Digital natives value brick and mortar stores …...
11.07.2019   #consulting #customer satisfaction

"Digital natives" value brick and mortar stores …

… more than their parents or grandparents

Despite clear differences in expectations among shoppers of different generations, almost half of retailers (44 percent) have made no progress in tailoring the in-store shopping experience according to a recent study conducted by Oracle NetSuite, ...

Thumbnail-Photo: Consumers demand sustainable fashion but won’t pay more...
28.06.2019   #sustainability #fashion

Consumers demand sustainable fashion but won’t pay more

Top five demands for the industry to become more sustainable

New research suggests over half (52 percent) of consumers in the UK and US want the fashion industry to become more sustainable, with calls for reduced packaging and fair pay for workers among their top demands. But only 29 percent of these ...

Supplier

POS TUNING Udo Voßhenrich GmbH & Co KG
POS TUNING Udo Voßhenrich GmbH & Co KG
Am Zubringer 8
32107 Bad Salzuflen
HappyOrNot
HappyOrNot
Innere Kanalstraße 15
50823 Köln
loadbee GmbH
loadbee GmbH
Nikolaus-Otto-Straße 13
70771 Leinfelden-Echterdingen