ALDI to trial click and collect

The supermarket is testing its first UK click-and-collect services

Source: © DANIELGRAVES

The supermarket is currently running a trial of the service for Aldi colleagues from a store in the Midlands and plans to extend that to customers in the coming weeks.

During the current trial, Aldi colleagues can choose from a full range of grocery items online, then drive to their local store where they can have their shopping brought to their cars by store colleagues contact-free, in line with social distancing rules.

If it continues to prove successful, the trial will be extended to customers and at further stores across the country in the near future. The new service will offer customers greater flexibility and access to Aldi’s unbeatable value. Aldi is already trialling a rapid delivery service across stores in the East Midlands, London, Cambridge and Greater Manchester in partnership with Deliveroo.

The Deliveroo service currently allows customers around selected stores to order from a range of more than 300 Aldi products and have them delivered to their doorstep in as little as 30 minutes. Earlier this year, Aldi offered online food parcels to help vulnerable and self-isolating customers. The parcels contained essential products including tinned soup, rice and pasta and were delivered by courier to customers throughout the UK.

The click-and-collect trial will see orders being picked and packed by Aldi colleagues ready for customer collection.Customers will be offered timeslots to arrive at dedicated click-and-collect points in store car parks, where they can pick up their shopping.

Giles Hurley, Chief Executive Officer, Aldi UK and Ireland, said: “We know that more and more people want to access the high-quality, affordable food they know they can get at Aldi.  “This is yet another way we are innovating to make sure we best serve our existing customers and make Aldi’s great products and unbeatable prices available to even more people.”