Leaving a good impression on the customer

Interview with Extenda Retail

For retailers, the checkout is the most important part of the customer journey. Because this is where customers decide whether they come back or go to the competition next time. Mohit Paul, CCO of Extenda Retail, explains what a seamless and mutually beneficial checkout should look like.

Camera: Julian Barth / Tobias Dahlke; Interview: Melanie Prüser

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