A booming online mail-order business and successful shop-in-shop concepts with increasing shipping and return rates require efficient and evidence-proof processes within logistics companies.
Here, a high degree of transparency is not only needed in commissioning but above all in return operations that require a high proportion of manual processing.
Right here, the intelligent camera-based solution of DIVIS provides decisive advantages. With clear transfers of liability, costs are significantly reduced and through a clear communication the customer satisfaction can be increased.
The new system solution by DIVIS records all shipments in picking and returns processes with high-resolution cameras. Each individual package is recognized and the external condition clearly documented - even over long periods of time.
The linking of recording and consignment data by means of the intelligent StoreVIS-software solution allows a clear allocation. In seconds, operations can be clarified and the information obtained is communicated with image or film sequence.
Open interfaces also allow the seamless integration into the overall logistics process, for example, with an automated export of pictures so that partners can quickly access all information via existing portals.
In addition to the reliability of the solution, an easy operation, a rapid ROI through comprehensive service, DIVIS takes with equal consistency the interest of privacy and employee protection into account.
Besides the returns and commissioning, the DIVIS-software also allows to document the entire logistics process - from incoming goods to outgoing goods - in a single system solution if requested.
