Photo: social media

social media

The world is milling around on social media channels, where people share, review, communicate, search, sell, advertise ... And so there is no way the retail sector can avoid this medium.

Thumbnail-Photo: Major travel providers fail to keep up with the times...
20.05.2015   #online trading #mobile shopping

Major travel providers fail to keep up with the times

UK’s top 8 youth travel providers are failing to provide sufficient mobile and social support

London based user experience company USIO released their 2015 Millennial Youth Travel User Experience Evaluation report. This study explores 8 of the top youth travel providers and their online desktop and mobile offerings. The ...

Thumbnail-Photo: MOBOfree records outstanding performances in Africa...
20.05.2015   #online trading #e-commerce

MOBOfree records outstanding performances in Africa

44% increase in the number of registered users in Nigeria

MOBOfree.com, the leading African social marketplace, today announced that it had experienced an increase of more than 44% in the number of registered users of MOBOfree.com in Nigeria over the past 12 months. This is resulting in a 1042% ...

Thumbnail-Photo: Ipsy selects conversocial to enhance social customer service...
22.04.2015   #services #social media

Ipsy selects conversocial to enhance social customer service

Conversocial's platform enables social first approach to enhance customer satisfaction

Conversocial, a leading provider of cloud-based social customer service solutions, today announces that it has been selected by beauty subscription service, ipsy, to manage social media workflow across customer service and to empower social customer ...

Thumbnail-Photo: Tesco and Asda are most visible UK supermarkets on Pinterest...
01.04.2015   #social media

Tesco and Asda are most visible UK supermarkets on Pinterest

Recipe pages are most popular supermarket content on the image-sharing site

A new study of leading UK supermarket websites finds that Tesco.com and Asda.com have the most ‘pinned’ (shared) content on image sharing website, Pinterest.com, which is five years old this month. Recipe pages are among the most ...

Thumbnail-Photo: UK brands leave over half of customer questions unanswered...
18.03.2015   #customer satisfaction #customer relationship management

UK brands leave over half of customer questions unanswered

Latest Eptica research sees Twitter overtake email for fast, accurate customer service

UK brands are failing to improve the customer service they offer, answering under half (48%) of questions asked via the email, Twitter and web channels, according to a new study.  Twitter is coming of age as a customer service channel with ...

Thumbnail-Photo: Make your customers count
13.03.2015   #POS marketing #social media

Make your customers count

Display your social media fan base and get offline customers to join your online community

Founded in 2014, Flapit is the first social media counter connected to all major social media platforms. Customisable in appearance and application, Flapit helps its users make every customer count. There are over 30 million active ...

Thumbnail-Photo: Real ROI from social in 5 steps
09.02.2015   #social media #social commerce

Real ROI from social in 5 steps

New Whitepaper from Bazaarvoice

In a new white paper Bazaarvoice shows how the most successful brands and retailers in the world are currently capturing results and proving true social ROI. Social has changed marketing forever. Not only are brand conversations happening ...

Thumbnail-Photo: Walmart and sears among top retail stores on facebook...
09.02.2015   #social media #social commerce

Walmart and sears among top retail stores on facebook

New study analyzes retail stores’ Facebook likes, comments and shares during the 2014 holiday shopping season

Sears.com was the most popular US department store website and Walmart.com was the most popular mass merchant store site on Facebook during the 2014 holiday season according to new research bySearchmetrics, the global leader in data-driven search ...

Thumbnail-Photo: Social Media in Retail
09.01.2015   #social media

Social Media in Retail

The Direct Line to the Customer Becomes More and More Important

Nowadays, retail needs to be active on all channels – this is nothing new. Customers also want to be able to purchase items at anytime and anywhere via mobile devices. This is why most retailers are also active on the Web by now. Just offering ...

19.05.2014   #social media #product image

Forecasting new product performance months before release

Companies can significantly improve the forecasting accuracy of forthcoming products’ performance by mining online consumer buzz prior to product release, according to a study being published by Marketing Science, a journal of the Institute ...

Thumbnail-Photo: Softbox AB introduces Social Camera app for Axis network cameras...
10.12.2013   #video cameras #smartphone

Softbox AB introduces Social Camera app for Axis network cameras

Software developer, Softbox AB, has partnered with Axis Communications, the global leader in network video, to develop Social Camera, an application designed for retail shops and boutiques. Social Camera is an application for smartphones that allows ...

Thumbnail-Photo: Holiday shopping in 2012
08.02.2013   #customer relationship management #social media

Holiday shopping in 2012

‘Tis the season to be social

Social marketing has changed the way retail customers do their shopping – and the emergence of retailers who are using new marketing channels to reach out to shoppers is the proof of the pudding! Retailers have recognized that consumers are ...

Thumbnail-Photo: “Our consumers expect us to serve them through the online-channel.”...
05.01.2012   #online trading #e-commerce

“Our consumers expect us to serve them through the online-channel.”

Interview with Rune Sølvsteen, e-commerce Director ad interim at Hunkemöller

Founded in 1886, Hunkemöller is one of the largest lingerie chains in Europe. The Dutch company employs more than 2.600 people and runs more than 450 shops in 15 countries. Hunkemöller has been active on the internet since 2001 and launched its ...

Thumbnail-Photo: Stores end up being downloaded more and more to mobile devices...
05.10.2011   #online trading #e-commerce

Stores end up being downloaded more and more to mobile devices

m.bahn.de or m.tagesschau.de – the “m” is getting increasingly important on the Internet. There are more and more web pages specifically for mobile devices. Retailers are strongly getting in on the act. It’s practically a ...

Supplier

Manthan Systems Limited
Manthan Systems Limited
Mabledon Place, Bloomsbury
WC1H 9BB London
Di.Ri Social Media
Kurfürsten-Anlage 52
69115 Heidelberg
PiXanta TeleRetail GmbH
PiXanta TeleRetail GmbH
Wildenbruchstrasse 35
40545 Düsseldorf
PRICER
PRICER
Bergkällavägen 20-22
19270 Sollentuna
Engel AG
Engel AG
Am Aubach 36
63619 Bad Orb
Management Forum der Verlagsgruppe Handelsblatt GmbH
Management Forum der Verlagsgruppe Handelsblatt GmbH
Eschersheimer Landstr. 50
60322 Frankfurt am Main
Gesture Powered GmbH
Gesture Powered GmbH
Hauptstr. 202
44649 Herne
TeleRetail AG
TeleRetail AG
Technopole 10
3960 Sierre
Comosoft GmbH
Comosoft GmbH
Hindenburgstr. 49
22297 Hamburg
Bundesministerium für Wirtschaft und Technologie
Bundesministerium für Wirtschaft und Technologie
Scharnhorststraße 34-37
10115 Berlin
OXID eSales AG
Bertoldstraße 48
79098 Freiburg
ezeclip GmbH
ezeclip GmbH
Grafenberger Allee 277
40237 Düsseldorf
mapAds GmbH
Kölner Tor 10
57072 Siegen
Mittelstand 4.0-Kompetenzzentrum Handel
Mittelstand 4.0-Kompetenzzentrum Handel
Am Weidendamm 1a
10117 Berlin
ORACLE Deutschland B.V. & Co. KG
ORACLE Deutschland B.V. & Co. KG
Salzufer 8
10587 Berlin
Bundesverband Digitale Wirtschaft (BVDW) e.V.
Bundesverband Digitale Wirtschaft (BVDW) e.V.
Berliner Allee 57
40212 Düsseldorf
Institut für Handelsforschung (IfH)
Institut für Handelsforschung (IfH)
Dürener Str. 401b
50858 Köln
E-Commerce-Center Köln (ECC Köln)
E-Commerce-Center Köln (ECC Köln)
Dürener Str. 401 b
50858 Köln