Merchant apps turn smartphones and tablets into a sales tool
How retailers can better blend their operations to embrace click and collect
Delivery is a hot area in retail right now for a variety of reasons. One of the most important is the cost: the bill for failed first-time deliveries in the UK alone has reached £600 million a year. Shoppers’ demands are changing too: they want their goods faster and to mix online, in-store and mobile channels to buy, try and return items in ways convenient to them.