cross channel solutions

Thumbnail-Photo: Oracle enhances Retail Suite
03.02.2016   #multichannel commerce #software management

Oracle enhances Retail Suite

Comprehensive new release enables retailers to enhance engagement with consumers online, in stores and via mobile

To help retailers deliver a consistent experience anywhere customers choose to shop, Oracle today introduced a comprehensive suite of cloud and on-premise solutions embedded with the industry-leading analytics that retailers worldwide can use to personalize offers, streamline operations, and increase sales and margins.

Thumbnail-Photo: Christmas Click & Collect shoppers experienced issues with their orders...
20.01.2016   #online trading #e-commerce

Christmas Click & Collect shoppers experienced issues with their orders

Many Brits online would switch to shopping with an alternative retailer

More than a third (36%) of Christmas Click & Collect shoppers encountered issues with their ‘Click & Collect’ orders, according to the second annual JDA/Centiro Christmas Customer Pulse report (conducted online by ...

Thumbnail-Photo: Remove the barriers of instore collection
09.12.2015   #cross channel solutions #mail-order business

Remove the barriers of instore collection

River Island pioneers Shutl’s ‘Click and Don’t Collect’ service

River Island, the high street fashion retailer, is pioneering a new instore collection service from Shutl, the platform that gives people control over their deliveries. Click and Don’t Collect is the first service of its kind designed ...

Thumbnail-Photo: The customer needs to receive consistent information and services at...
21.10.2015   #online trading #e-commerce

"The customer needs to receive consistent information and services at each contact point"

Interview with Mirko Hüllemann, CEO of Heidelpay

Invoice, PayPal, direct debit und instant transfer are the preferred methods of payment of German customers in eCommerce. Several studies over the past few years have also shown: offering convenient payment methods has become an especially important ...

Thumbnail-Photo: 5-point formula to retail omnichannel success...
01.10.2015   #multichannel commerce #management consultancy

5-point formula to retail omnichannel success

Successful omnichannel strategies all include 5 fundamental pieces

With advances in retail technology, omnichannel is now more than just talk, and retailers everywhere are building their strategy to capitalize on higher spending and lifetime values of consumers who shop across multiple channels. While the terms ...

Thumbnail-Photo: Topshop takes the top spot in fashion omni-channel survey...
17.09.2015   #multichannel commerce #cross channel solutions

Topshop takes the top spot in fashion omni-channel survey

John Lewis and House of Fraser are also ahead of the average

Topshop is the best omni-channel fashion retailer according to results of a survey by Kurt Salmon to find out how well businesses are performing  across multiple channels.  Topshop, John  Lewis and Marks & Spencer have the ...

Thumbnail-Photo: Europes first chain of vegan shoe stores opens EU-wide online shop...
24.07.2015   #online trading #sustainability

Europe's first chain of vegan shoe stores opens EU-wide online shop

Vegans and ethical consumers from outside Germany can now visit avesu's online shop

German vegan and ethical shoes retailer, avesu opened its new dedicated online shop for customers across the EU. Vegans and ethical consumers from outside Germany can now visit www.avesu.eu to order from avesu’s carefully selected and ...

Thumbnail-Photo: Instacart gives shoppers new employee option...
29.06.2015   #online trading #cross channel solutions

Instacart gives shoppers new employee option

Grocery delivery service rolls out option to personal shoppers in Chicago

Instacart, the fast-growing grocery delivery service whose workers hand pick and deliver items from trusted local stores, announced today that after a successful pilot in Boston, the company is now giving its Personal Shoppers in some ...

Thumbnail-Photo: IoT to become cornerstone of excellent customer service...
18.06.2015   #multichannel commerce #data management

IoT to become cornerstone of excellent customer service

IoT presents enormous benefits to customers, businesses and suppliers

The Internet of Things (IoT) is rapidly interlacing with every business and consumer product. The success of IoT enables and is dependent on strong customer service and support. IoT can create a strong return on investment (ROI) by ...

Thumbnail-Photo: Shoppers expect harmonious omnichannel experience...
01.06.2015   #multichannel commerce #cross channel solutions

Shoppers expect harmonious omnichannel experience

Channels need to communicate efficiently

With 96 percent of consumers now using both a store's physical location and website while shopping, retailers are not performing well in omnichannel alignment of product information according to a CFI Group study sponsored by eBay ...

Thumbnail-Photo: Importance of online sales grows in food sector...
27.05.2015   #online trading #multichannel commerce

Importance of online sales grows in food sector

Daily Fresh Food BV takes the next step in omnichannel food commerce

Daily Fresh Food in Limburg is the largest fresh produce supplier in the south of the Netherlands. With a selection of over 15,000 fresh and sous-vide products on offer, it daily serves a clientele of over 600 companies and organisations, ranging ...

Thumbnail-Photo: Salmon partners with OneView Commerce
21.05.2015   #software applications #cross channel solutions

Salmon partners with OneView Commerce

Extending the commerce offering into the store

Global commerce service provider Salmon announced their partnership with OneView Commerce, the retail industry’s leader of digital transformation in the store. OneView’s Digital Store Platform optimizes cross-channel ...

Thumbnail-Photo: New features provide Google analytics and supplier benchmark data...
13.05.2015   #multichannel commerce #data analysis

New features provide Google analytics and supplier benchmark data

Stitch Labs releases powerful reports for retailers

Stitch Labs, the leading inventory control and multichannel selling solution, announced new reports developed by its in-house data team. With these latest additions, users can create custom reports, gather insight into supplier performance, and view ...

Thumbnail-Photo: “Only a powerful network infrastructure makes omnichannel retailing...
11.05.2015   #multichannel commerce #cross channel solutions

“Only a powerful network infrastructure makes omnichannel retailing possible“

Interview with Christian Schallenberg, CTO, Lancom Systems GmbH

To be successful in omnichannel commerce, a retailer, above all, needs a powerful IT infrastructure. Current solutions make it possible to load the different channels together. This also includes the highly integrated radio access point by LANCOM ...

Thumbnail-Photo: Mobile and in-store experience: Retailers struggling to meet expectations...
26.03.2015   #multichannel commerce #customer satisfaction

Mobile and in-store experience: Retailers struggling to meet expectations

U.S. retailers continue to lack critical capabilities

U.S. retailers must move quickly to improve their operational capabilities in order to deliver a “seamless retail” experience to customers who say their expectations are not being met, according to new research by Accenture ...

Thumbnail-Photo: “Usability is essential for the shopping experience“...
16.03.2015   #epos systems #multichannel commerce

“Usability is essential for the shopping experience“

Interview with Eric Jankowfsky, Managing Director of Jankowfsky AG

What is the best way to connect my online store with my branch offices?“ This is a question many retailers are currently asking themselves. We spoke with Eric Jankowfsky, Managing Director of Jankowfsky AG, about the challenges for retailers ...

Thumbnail-Photo: Successful omnichannel retailing guide launches...
12.02.2015   #multichannel commerce #cross channel solutions

Successful omnichannel retailing guide launches

Helping bricks and mortar retailers rise to the online challenge

To help bricks-and-mortar retailers rise to the online challenge, we have published an e-book detailing five strategically important steps to blend digital and physical sales channels most effectively. Entitled The Omnichannel Playbook – 5 ...

Thumbnail-Photo: NRF provides blueprint for success
06.02.2015   #multichannel commerce #cross channel solutions

NRF provides blueprint for success

Retailers respond to connected customers with a unified commerce platform

As changing consumer shopping habits increasingly require centralized technologies across traditional point-of-sale, e-commerce, call center and mobile touch points, many retailers plan to implement a unified commerce platform to consolidate those ...

Thumbnail-Photo: Integrating All Channels
02.02.2015   #multichannel commerce #software management

Integrating All Channels

GK Software presents the unified Omni-Commerce platform at EuroCIS

At EuroCIS in Düsseldorf, GK Software AG is revealing new and improved solutions, innovative concepts and responses to retailers' latest needs. The main theme of the company's presence at this year's event is the Unified ...

Thumbnail-Photo: Managing Fulfillment in Omni-Channel Retailing...
10.04.2013   #multichannel commerce #cross channel solutions

Managing Fulfillment in Omni-Channel Retailing

New white paper examines the use of technology to enable omni-channel strategy

Accellos, a leading provider of supply chain execution software solutions, today announced the launch of a new white paper, “Managing Fulfillment in Omni-Channel Retailing.” This white paper examines the trends in omni-channel ...

Thumbnail-Photo: Top 3 benefits of retailer-supplier cross-channel data sharing...
06.02.2013   #data management #data analysis

Top 3 benefits of retailer-supplier cross-channel data sharing

While collecting and mining data for useful insights is an important part of the retail environment today, many retailers and suppliers have discovered the advantages of sharing this data with each other. We have previously discussed the benefits of ...

Supplier

Vitracom AG
Vitracom AG
Erbprinzenstr. 4-12, A
76133 Karlsruhe
Fujitsu Technology Solutions GmbH
Fujitsu Technology Solutions GmbH
Mies-van-der-Rohe-Straße 8
80807 München
NCR GmbH
NCR GmbH
Steinerne Furt 67
86176 Augsburg
E-Commerce-Center Köln (ECC Köln)
E-Commerce-Center Köln (ECC Köln)
Dürener Str. 401 b
50858 Köln
Management Forum - Verlagsgruppe Handelsblatt
Management Forum - Verlagsgruppe Handelsblatt
Eschersheimer Landstr. 50
60322 Frankfurt am Main
Apinauten GmbH
Apinauten GmbH
Hainstraße 4
04109 Leipzig
ORACLE Deutschland B.V. & Co. KG
ORACLE Deutschland B.V. & Co. KG
Salzufer 8
10587 Berlin
Zebra Technologies Europe Limited
Zebra Technologies Europe Limited
Mollsfeld 1
40670 Meerbusch
TeleCash GmbH & Co. KG
TeleCash GmbH & Co. KG
Konrad-Adenauer-Allee 1
61118 Bad Vilbel
INNOMOS GmbH
INNOMOS GmbH
Beckheide 1
33689 Bielefeld
Fujitsu Group
Fujitsu Group
Shiodome City Center, 1-5-2 Higashi-Shimbashi
105-7123 Tokio
Manhillen Drucktechnik GmbH
Manhillen Drucktechnik GmbH
Schillerstraße 90
71277 Rutesheim
Manthan Systems Limited
Manthan Systems Limited
Mabledon Place, Bloomsbury
WC1H 9BB London
Detego GmbH
Detego GmbH
Hans-Resel-Gasse 17a
8020 Graz
Zebra Technologies Germany GmbH
Zebra Technologies Germany GmbH
Franz-Rennefeld-Weg 2-6
40472 Düsseldorf
hybris GmbH
hybris GmbH
Nymphenburger Str. 86
80636 München
GK Software SE
GK Software SE
Waldstraße 7
08261 Schöneck/Vogtland
Oracle Deutschland B.V. & Co. KG
Oracle Deutschland B.V. & Co. KG
Riesstr. 25
80992 München
Management Forum der Verlagsgruppe Handelsblatt GmbH
Management Forum der Verlagsgruppe Handelsblatt GmbH
Eschersheimer Landstr. 50
60322 Frankfurt am Main