ROQQIO makes retailers fit for the networked future
Merchant apps turn smartphones and tablets into a sales tool
“It’s crucial to understand our customers across all channels“ - Interview with Thomas Oberste-Schemmann, Douglas
Linking brick-and-mortar stores and online options with a focus on the customer
Interview with Channie Mize, General Manager for Retail at Periscope, a McKinsey Solution
Retailers continue to optimize their in-store offerings and online presence
70,000 sports products distributed by 30 specialist retailers and benchmark sports brands
New merchandising and supply chain applications
Peter Friedel from Zebra Technologies thinks that retail has come a long way in the last 12 months.
Today's customer always has his smartphone in hand. Do not miss anything, always be up to date. In order to keep stationary fashion retail a "place-to-go", retailers should go into much detail and meet the wishes and habits of ...
Delivery is a hot area in retail right now for a variety of reasons. One of the most important is the cost: the bill for failed first-time deliveries in the UK alone has reached £600 million a year. Shoppers’ demands are changing too: they want their goods faster and to mix online, in-store and mobile channels to buy, try and return items in ways convenient to them.
To help retailers deliver a consistent experience anywhere customers choose to shop, Oracle today introduced a comprehensive suite of cloud and on-premise solutions embedded with the industry-leading analytics that retailers worldwide can use to personalize offers, streamline operations, and increase sales and margins.
More than a third (36%) of Christmas Click & Collect shoppers encountered issues with their ‘Click & Collect’ orders, according to the second annual JDA/Centiro Christmas Customer Pulse report (conducted online by ...
River Island, the high street fashion retailer, is pioneering a new instore collection service from Shutl, the platform that gives people control over their deliveries. Click and Don’t Collect is the first service of its kind designed ...
Invoice, PayPal, direct debit und instant transfer are the preferred methods of payment of German customers in eCommerce. Several studies over the past few years have also shown: offering convenient payment methods has become an especially important ...
With advances in retail technology, omnichannel is now more than just talk, and retailers everywhere are building their strategy to capitalize on higher spending and lifetime values of consumers who shop across multiple channels. While the terms ...
Topshop is the best omni-channel fashion retailer according to results of a survey by Kurt Salmon to find out how well businesses are performing across multiple channels. Topshop, John Lewis and Marks & Spencer have the ...
German vegan and ethical shoes retailer, avesu opened its new dedicated online shop for customers across the EU. Vegans and ethical consumers from outside Germany can now visit www.avesu.eu to order from avesu’s carefully selected and ...
Instacart, the fast-growing grocery delivery service whose workers hand pick and deliver items from trusted local stores, announced today that after a successful pilot in Boston, the company is now giving its Personal Shoppers in some ...
The Internet of Things (IoT) is rapidly interlacing with every business and consumer product. The success of IoT enables and is dependent on strong customer service and support. IoT can create a strong return on investment (ROI) by ...
With 96 percent of consumers now using both a store's physical location and website while shopping, retailers are not performing well in omnichannel alignment of product information according to a CFI Group study sponsored by eBay ...
Daily Fresh Food in Limburg is the largest fresh produce supplier in the south of the Netherlands. With a selection of over 15,000 fresh and sous-vide products on offer, it daily serves a clientele of over 600 companies and organisations, ranging ...
Global commerce service provider Salmon announced their partnership with OneView Commerce, the retail industry’s leader of digital transformation in the store. OneView’s Digital Store Platform optimizes cross-channel ...
Stitch Labs, the leading inventory control and multichannel selling solution, announced new reports developed by its in-house data team. With these latest additions, users can create custom reports, gather insight into supplier performance, and view ...
To be successful in omnichannel commerce, a retailer, above all, needs a powerful IT infrastructure. Current solutions make it possible to load the different channels together. This also includes the highly integrated radio access point by LANCOM ...
U.S. retailers must move quickly to improve their operational capabilities in order to deliver a “seamless retail” experience to customers who say their expectations are not being met, according to new research by Accenture ...
What is the best way to connect my online store with my branch offices?“ This is a question many retailers are currently asking themselves. We spoke with Eric Jankowfsky, Managing Director of Jankowfsky AG, about the challenges for retailers ...
To help bricks-and-mortar retailers rise to the online challenge, we have published an e-book detailing five strategically important steps to blend digital and physical sales channels most effectively. Entitled The Omnichannel Playbook – 5 ...
As changing consumer shopping habits increasingly require centralized technologies across traditional point-of-sale, e-commerce, call center and mobile touch points, many retailers plan to implement a unified commerce platform to consolidate those ...
At EuroCIS in Düsseldorf, GK Software AG is revealing new and improved solutions, innovative concepts and responses to retailers' latest needs. The main theme of the company's presence at this year's event is the Unified ...
Accellos, a leading provider of supply chain execution software solutions, today announced the launch of a new white paper, “Managing Fulfillment in Omni-Channel Retailing.” This white paper examines the trends in omni-channel ...
While collecting and mining data for useful insights is an important part of the retail environment today, many retailers and suppliers have discovered the advantages of sharing this data with each other. We have previously discussed the benefits of ...
