Company News • 16.07.2015
Americans are anxious about personal security
But consumers are also optimistic about new ways to pay
Every day it seems information security is ruling the headlines; Americans are (perhaps understandably) feeling insecure about the security of their financial information.
In fact, according to a new survey from MasterCard, a majority (77 percent) are anxious about their financial information and social security numbers being stolen or compromised. This fear runs so deep that consumers are less concerned about having their e-mail hacked (62 percent) or their home robbed (59 percent), but perhaps most shocking is that 55 percent would rather have naked pictures of themselves leaked online than have their financial information stolen.
While the good news is that Americans are eager to take an active role in protecting their financial information, few may recognize the everyday habits that could be putting them at high risk.
- Ninety-two percent of Americans feel they take precautions to protect their financial information, yet roughly half (46 percent) rarely or never change passwords for online financial accounts.
- 44 percent use the same password for multiple online accounts, and more than a third (39 percent) have checked their financial data online on public networks.
However, consumers are ready to embrace new ways to pay. With the U.S. liability shift less than three months away, Americans want to feel empowered with new payment options.
- A majority of consumers (69 percent) use chip cards or plan to use them soon.
- In addition, more than half (56 percent) currently use mobile digital payments via an app or website or plan to try it soon.
“Our survey reveals there’s a sharp contrast between what people say or think they are doing to protect their information and what theyactually do, but that’s understandable – we’re human,” said Carolyn Balfany, SVP of U.S. Product Delivery – EMV, MasterCard. “In today’s digital age, we need the strong combination of what we all can do ourselves to keep our information as safe as possible and what we are doing at MasterCard to bring the latest innovations in safety and security to our cardholders.”
Robert Siciliano, Identity Theft and Personal Security Expert added, “Today’s digital lifestyle means consumer concerns for online safety and security trumps physical security as a close second. It’s great that consumers have heightened awareness, but while they may understand personal responsibility they still want to feel protected by the institutions who are also responsible for protecting their data."
Source: MasterCard
channels: mobile payment, data management, database security
