Company News • 26.09.2011
Weilbaecher Enterprises increases order accuracy and productivity with NCR
RealPOS 25 point-of-sale solution and Documentor software
NCR Corporation (NYSE: NCR) today announced that a Popeye’s Louisiana Kitchen franchisee, Weilbaecher Enterprises, has deployed the NCR RealPOS™ 25 point-of-sale (POS) terminals, running Documentor POS software, in its three locations throughout greater Savannah, Ga. The sale and installation of the solution was handled by NCR channel partner Documentor POS, a supplier of technology systems and services for quick service restaurants.
NCR’s integrated, touchscreen point-of-sale terminal is retail-hardened to meet the restaurateur’s demanding, fast-casual environment and replaces a legacy keyboard system.
Since its installation, the franchisee has already seen higher order accuracy and increased cashier productivity, benefitting customers with reduced wait times and improved service levels.
The Documentor POS software provides Weilbaecher Enterprises with a range of new business reporting functionality and further streamlines back-office tasks, such as menu or pricing changes.
“Installing the new NCR terminals was fast and easy, and we were able to train our associates very quickly,” said Kerry Weilbaecher, owner, Weilbaecher Enterprises. “The touchscreen display simplifies order entry and enhances accuracy and our customers appreciate the added convenience of the integrated credit card design.”
Ready for front-counter or drive-thru service, the NCR RealPOS 25 is an economical, all-in-one POS terminal that delivers exceptional energy efficiency, reducing the total cost of ownership for retailers. It operates without requiring a cooling fan. Quick access to internal components and diagnostic indicators make it simple to install, highly serviceable and easy for associates to use.
“NCR and Documentor POS look forward to helping Weilbaecher Enterprises further enhance the experience for customers while minimizing total cost of ownership with advanced retail technology,” said Kathleen Curry, vice president, North America channel sales, NCR Corporation.