Company News • 04.11.2015

US Retail Fraud Survey 2015 launched

Key issues surrounding retail risk and loss prevention

US Retail Fraud Survey 2015 launched
Source: Retail Knowledge
This year’s US Retail Fraud Survey 2015 is based on primary research into the systems, processes and strategies used by North America’s leading retailers.

The Survey, launched in 2013, is based on primary research into the systems, processes and strategies used by 100 of the US’s top retailers. It provides the single most detailed picture available of the evolving fraud challenge facing retailers, in all its dimensions, promoting a collaborative stance by the retail risk and loss prevention community against fraud.

The Retail Fraud Survey has become widely accepted as the definitive work on key issues surrounding retail risk and loss prevention, producing uniquely insightful and up-to-date analysis.

The Survey is important for the retail industry, as it shows what people are really doing in terms of systems used, strategies adopted and key benchmarks. It allows retailers to improve key business processes and practices, and inevitably improve their bottom lines.

Paul Bessant of Retail Knowledge, publishers of the Survey, said “we are delighted that Volumatic continue to support the US Survey. They are an innovative, thought leading company who continue to support this important work for the greater good of the retail risk and loss prevention communities around the world. We are very pleased to be working with them for the third year in a row.”

James Harris, Commercial Director at Volumatic commented, “We are very pleased to continue our support for the US Retail Fraud Survey. The Survey really provides a detailed picture of the evolving fraud challenge for retailers, in all its dimensions. In light of recent events, there has never been a more important time for collaboration. Knowing the trends and keeping tuned-in to the current threats merchants are dealing with helps the entire industry stay ahead of the increasing hazards of fraud.”

An exclusive briefing session for participating retailers was held at Retail Fraud – New York; the newest location to be added to the Retail Fraud event calendar. The briefing showed participating retailers how they can best use the latest Survey information to fight loss and gain competitive advantage in their businesses.

This year’s Survey has highlighted that:

  • The biggest area of online loss remains, overwhelmingly, from the fraudulent use of credit cards (66%) up from 59% last year.
  • Credit card fraud increase 12% since last year. Biggest cause of shrink to retailers.
  • Return fraud is costing retailers an average of 0.31% of sales this year compared to 0.25% last year.
  • Significant increase in usage of all types of online loss prevention systems
  • 42% of retailers still don’t use payment security systems to protect customer data
  • Use of cash increases by 8% since last year
  • Analytics and monitoring capabilities remain the number one concern for online traders

Source: Retail Knowledge

related articles:

popular articles:

Thumbnail-Photo: MPREIS Transforms Operations with Zebra Workcloud Task Management™...
06.11.2023   #customer experience #software developement

MPREIS Transforms Operations with Zebra Workcloud Task Management™ Software Solution

Austrian food retailer to streamline communication in around 300 stores to improve staff engagement, inventory optimisation, and customer satisfaction

MPREIS has around 300 Austrian stores in regions across Tyrol...

Thumbnail-Photo: Ask the Bot: generative AI in retail
02.01.2024   #Tech in Retail #food retail

Ask the Bot: generative AI in retail

Revolution in retail: the era of generative AI and AI bots

They are able to analyse data, write product descriptions, answer shoppers’ questions or write codes...

Thumbnail-Photo: Unified Commerce Platform in focus
24.10.2023   #omnichannel #software developement

Unified Commerce Platform in focus

Handover at REMIRA: Dirk Bingler supersedes Stephan Unser as CEO

REMIRA is setting the course for future development of the company: On November 1, Dirk Bingler (48) will become the new CEO of the supply chain and omnichannel software expert headquartered in Dortmund. The previous CEO Stephan Unser (62) moves to ...

Thumbnail-Photo: First of its kind accessible checkout unveild by Woolworths, creating...
03.01.2024   #Tech in Retail #cashpoints

First of its kind accessible checkout unveild by Woolworths, creating new employment opportunities

Breaking Barriers in Retail: Woolworths' New Checkout Design for Wheelchair Users

In what is believed to be a world first, Woolworths has unveiled an accessible checkout, designed specifically for team members living with a physical disability, including people who use wheelchairs and other mobility aids such as walkers.The first ...

Thumbnail-Photo: New German vending partner for ITL
30.11.2023   #Tech in Retail #cash management

New German vending partner for ITL

Innovative Technology (ITL) have recently announced Bernd Boddart as their latest trading partner

Bernd Boddart will be supplying their cash validation and biometric age verification solutions to the German vending market. Bernd Boddart, based in Mönchengladbach, Germany, have 30 years of experience in the field of coffee machines, table ...

Thumbnail-Photo: EuroCIS 2024: Go beyond today!
16.10.2023   #retail #Tech in Retail

EuroCIS 2024: Go beyond today!

27 to 29 February 2024 will see the Who’s Who of Europe’s retail technology sector meet in Düsseldorf

Go beyond today! EuroCIS at the end of February will once again show solutions and products for the retail of the future @Messe DüsseldorfIn late February, numerous companies will again exhibit solutions and products for retailers to shape and ...

Thumbnail-Photo: Nedap teams with Foot Locker to extend RFID project...
05.10.2023   #omnichannel #software applications

Nedap teams with Foot Locker to extend RFID project

Foot Locker successfully matches supply and demand in newly opened stores in Eastern Europe using RFID technology

Nedap the global leader in RFID solutions, announces that multi-brand sports fashion and apparel retailer Foot Locker has successfully extended Nedap iD Cloud to its new, Eastern European stores. The objective is to offer the best possible ...

Thumbnail-Photo: The global state of autonomous stores
18.12.2023   #Tech in Retail #self-checkout systems

The global state of autonomous stores

The stores are located in various retail segments such as food retail, fashion, electronics, convenience stores and fast food.

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviors, reduces operational costs, improves profitability, and powers revenue growth strategies. Advancements in autonomous ...

Thumbnail-Photo: Toshiba Launches New ELERA™ Security Suite to Address the Industry’s...
22.09.2023   #cashpoints #customer experience

Toshiba Launches New ELERA™ Security Suite to Address the Industry’s Challenges Around Shrink

Toshiba’s A.I.-powered solution empowers retailers across the globe to better manage loss prevention and protect profits

Security Suite from Toshiba Global Commerce Solutions empowers retailers to minimize shrink...

Thumbnail-Photo: EuroCIS 2024 - technology special
11.12.2023   #online trading #e-commerce

EuroCIS 2024 - technology special

The latest technology solutions and trends for you and the retail sector

At EuroCIS 2022 from February 27 to 29, 2024, the Leading Trade Fair for Retail Technology, we will be looking at all the important and current topics relating to technology in retail: AI and Machine Learning, Payment, Connected Retail, Seamless Store and Smart Energy Management and many more.

Supplier

REMIRA Group GmbH
REMIRA Group GmbH
Phoenixplatz 2
44263 Dortmund
Zebra Technologies Germany GmbH
Zebra Technologies Germany GmbH
Ernst-Dietrich-Platz 2
40882 Ratingen
Innovative Technology Ltd.
Innovative Technology Ltd.
Innovative Business Park
OL1 4EQ Oldham
Captana GmbH
Captana GmbH
Bundesstraße 16
77955 Ettenheim