SwiftTech Solutions, an Orange County MSPmentor 501 honoree, and Swarm Solutions Inc. announced a partnership offering Swarm analytics suite to SwiftTech’s retail clients. The new partnership supports SwiftTech’s goal to grow their clients’ business by innovating their business technology.
SwiftTech Solutions will coordinate with Swarm to integrate solutions including Full-spectrum Analytics, Actionable Tools & Insights, and Customer Engagement into SwiftTech's retail industry IT offerings.
"Swarm has taken an unparalleled step of turning in-store shopper behavior into practical marketing data. By providing retailers with the technology to know what is happening in their store, Swarm is helping these businesses create a more customized experience for their shoppers,” said Joshua Ross, Chief Technical Officer of SwiftTech Solutions. “The goal behind Swarm's solutions works in harmony with ours – helping our clients increase revenue and reduce costs by using technology to provide a 360° view of their business operations. With in-store analytics, our clients can make timely and informed decisions that will ultimately grow their business."
Swarms Analytics Solutions include:
- Full-Spectrum Analytics: Point of Sale data is integrated with transactional data and customer foot traffic.
- Actionable Insights: Clients can view each shopper individually, gather/sort shoppers via email, and send targeted promotions to shoppers.
- Customer Engagement: Swarm delivers a mobile app experience directly to any shopper entering a client’s store.
- Frictionless Platform: Swarm analytics works with best-in-class wireless and POS technology companies such as Meraki and LightSpeed Cloud.
The strategic partnership between SwiftTech Solutions and Swarm provides small and medium retailers with access to enterprise-level business intelligence. SwiftTech can also provide retail clients with technical support including hardware and software maintenance, network service, and industry compliance assistance. In addition, SwiftTech provides clients with access to their 24/7 helpdesk and as-needed onsite support.
Source: SwiftTech Technology Solutions, LLC
