Company News • 04.04.2018

Future strategy “Compact branch”: GLORY is supporting Postbank with innovative cash management solutions

GLORY, a global leader in cash technology solutions has been selected by Postbank to install cash automation solutions in their branches

Following a successful test phase in three pilot Postbank branches in Alsfeld, Diez and Mörfelden, a further 22 compact branches have now been successfully fitted with GLORY technology, finishing in late November. An up-to-date combined device consisting of coin and bank note recyclers that have been specially adapted to the needs of this new type of branch is going into operation. The flexible system is not just for bank employees to use, it is also a self-service solution for customers. This means Postbank compact branches can maintain sustained one-to-one contact with customers.

Supplier
Logo: GLORY Global Solutions (Germany) GmbH

GLORY Global Solutions (Germany) GmbH

Thomas-Edison-Platz 1
63263 Neu-Isenburg
Germany
Photo: Future strategy “Compact branch”:  GLORY is supporting Postbank with...
Source: GLORY

New branch idea to tackle current challenges

Digitalisation and a change in customer behaviour is constantly changing the business environment that banks operate in. Increased adoption of online and mobile banking has led to fewer branch visits but, at the same time, face-to-face contact with customers remains the most important basis for banks to create new business. Postbank is responding to these trends and investing in developing compact branches. This will help to secure its nationwide presence while incorporating the new client needs. The innovative cash management solutions from GLORY are supporting this process.

Innovative technology for improved efficiency and security

A total of 51 combined devices consisting of bank note and coin recyclers are already being used in 25 Postbank branches. They integrate a cash register system with a comprehensive bank counter solution. This solution allows all cash processing to be automated: Whether a customer is taking out or paying in cash or would like to pay for services in cash, the closed GLORY system handles all transactions with the highest level of security.

This new system will raise security standards for cash stocks in the branches because it is protected against unauthorised access from outside, even in the event of a robbery. The device also recognises suspicious banknotes and stores them separately. Day-end closing is possible at the touch of a button and cash stocks are monitored automatically. The system thus takes care of time-consuming tasks that bank employees would otherwise deal with such as manually counting cash or transfer processes with cash-in-transit companies. The time this saves employees can be invested in more important, one-to-one customer service and advice.

Profitability and securing locations

What is particularly special about this solution is that it is extremely flexible and can easily be converted from a solution operated by employees to a self-service solution for customers. Even in the customer-operated variant the "four-eye principle" required by the accident prevention regulations of the professional associations can be omitted, so that Postbank's compact branches can also be operated with only one employee.

“Modern cash-processing technologies are crucial for managing cash securely and efficiently in today's competitive market. Our solution also allows a flexible and demand-orientated personnel deployment. It enables financial institutions to implement economical solutions even in small locations, which also ensures that employees can continue to provide advice and maintain close contact with customers in future”, said Ronny Strohschnitter, Key Account Manager at GLORY.

related articles:

popular articles:

Thumbnail-Photo: Toshiba Launches New ELERA™ Security Suite to Address the Industry’s...
22.09.2023   #cashpoints #customer experience

Toshiba Launches New ELERA™ Security Suite to Address the Industry’s Challenges Around Shrink

Toshiba’s A.I.-powered solution empowers retailers across the globe to better manage loss prevention and protect profits

Security Suite from Toshiba Global Commerce Solutions empowers retailers to minimize shrink...

Thumbnail-Photo: Nedap teams with Foot Locker to extend RFID project...
05.10.2023   #omnichannel #software applications

Nedap teams with Foot Locker to extend RFID project

Foot Locker successfully matches supply and demand in newly opened stores in Eastern Europe using RFID technology

Nedap the global leader in RFID solutions, announces that multi-brand sports fashion and apparel retailer Foot Locker has successfully extended Nedap iD Cloud to its new, Eastern European stores. The objective is to offer the best possible ...

Thumbnail-Photo: EuroCIS 2024 - technology special
11.12.2023   #online trading #e-commerce

EuroCIS 2024 - technology special

The latest technology solutions and trends for you and the retail sector

At EuroCIS 2022 from February 27 to 29, 2024, the Leading Trade Fair for Retail Technology, we will be looking at all the important and current topics relating to technology in retail: AI and Machine Learning, Payment, Connected Retail, Seamless Store and Smart Energy Management and many more.

Thumbnail-Photo: New German vending partner for ITL
30.11.2023   #Tech in Retail #cash management

New German vending partner for ITL

Innovative Technology (ITL) have recently announced Bernd Boddart as their latest trading partner

Bernd Boddart will be supplying their cash validation and biometric age verification solutions to the German vending market. Bernd Boddart, based in Mönchengladbach, Germany, have 30 years of experience in the field of coffee machines, table ...

Thumbnail-Photo: The global state of autonomous stores
18.12.2023   #Tech in Retail #self-checkout systems

The global state of autonomous stores

The stores are located in various retail segments such as food retail, fashion, electronics, convenience stores and fast food.

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviors, reduces operational costs, improves profitability, and powers revenue growth strategies. Advancements in autonomous ...

Thumbnail-Photo: Out of Stock in Retail and innovative solutions to avoid them...
07.11.2023   #brick and mortar retail #customer satisfaction

Out of Stock in Retail and innovative solutions to avoid them

Due to various events, the availability of goods in retail will be increasingly restricted from 2022, with the result that customers cannot find in food retail the products they wish to buy, because those products are sold out, are temporarily ...

Thumbnail-Photo: EuroCIS 2024: Go beyond today!
16.10.2023   #retail #Tech in Retail

EuroCIS 2024: Go beyond today!

27 to 29 February 2024 will see the Who’s Who of Europe’s retail technology sector meet in Düsseldorf

Go beyond today! EuroCIS at the end of February will once again show solutions and products for the retail of the future @Messe DüsseldorfIn late February, numerous companies will again exhibit solutions and products for retailers to shape and ...

Thumbnail-Photo: MPREIS Transforms Operations with Zebra Workcloud Task Management™...
06.11.2023   #customer experience #software developement

MPREIS Transforms Operations with Zebra Workcloud Task Management™ Software Solution

Austrian food retailer to streamline communication in around 300 stores to improve staff engagement, inventory optimisation, and customer satisfaction

MPREIS has around 300 Austrian stores in regions across Tyrol...

Thumbnail-Photo: Unified Commerce Platform in focus
24.10.2023   #omnichannel #software developement

Unified Commerce Platform in focus

Handover at REMIRA: Dirk Bingler supersedes Stephan Unser as CEO

REMIRA is setting the course for future development of the company: On November 1, Dirk Bingler (48) will become the new CEO of the supply chain and omnichannel software expert headquartered in Dortmund. The previous CEO Stephan Unser (62) moves to ...

Supplier

Captana GmbH
Captana GmbH
Bundesstraße 16
77955 Ettenheim
Zebra Technologies Germany GmbH
Zebra Technologies Germany GmbH
Ernst-Dietrich-Platz 2
40882 Ratingen
Innovative Technology Ltd.
Innovative Technology Ltd.
Innovative Business Park
OL1 4EQ Oldham
REMIRA Group GmbH
REMIRA Group GmbH
Phoenixplatz 2
44263 Dortmund