Toshiba opens Retail Innovation Theatre in Madrid
Toshiba continues to focus on leadership and innovation in Europe
mystery shopping
Data Acqusition with the help of an app
Product placement, advertising and outdated records are reviewed by crowdsourcing with the smartphone
Mystery shoppers: Well-trained they present real added value
Optimally adjust products and services to the wishes and needs of customers
”The retailer increases the awareness of employees thanks to direct feedback“
Interview with Christian Karrenbauer, Managing Director of MSM Group
”When I was alerted to mystery shoppers, I was always watchful“
Interview with Karin S., sales employee
