guided selling

Personalization, but privacy

Episerver launches new ecommerce survey detailing evolving consumer expectations

Vast majority of consumers plan to return holiday gifts

“Retailers need to seize the moment."

Smart retail through use of sensor technology

How brick-and-mortar retail can catch up to the informational edge of e-commerce

In-Store retail still dominates

Survey reveals need to Focus on in-store service, cross-channel consistency

Study reveals brands are failing at personalization

Sixty-one percent of consumers are less likely to make future purchases following less-than-satisfactory personalized experiences

Coupons - Personalisation goes hyper

How can beacons drive personalisation?

Transforming targeted marketing and shopper engagement

In-store analytics provider integrates mobile marketing suite and launches new solution

Certona drives e-commerce success for sports authority

Ongoing relationship delivers significant gains in average order value and year over year revenue from personalization

Next generation G.O.L.D. store operations with mobile apps

"More sales through greater relevance"

Interview with Florian Lüft, Apptus Business Development

Happy Or Not® customer satisfaction tracking takes off at Heathrow airport hub