Company News • 07.02.2018

My Bizerba extended into the retail sector

Increased individuality, quality and flexibility for the retail business

Bizerba now also provides its service and solution packages for customers in the retail business. Different contracts strike an ideal balance between individuality, quality and economy, thereby offering customers maximum flexibility.

Supplier
Logo: Bizerba SE & Co. KG

Bizerba SE & Co. KG

Wilhelm-Kraut-Straße 65
72336 Balingen
Germany
The My Bizerba service packages for the retail business are available...
The My Bizerba service packages for the retail business are available immediately.
Source: Bizerba

My Bizerba provides customers with optimum investment protection at plannable costs. All packages can be combined depending on the individual needs of each customer, accompanied by flexible integration using the My Bizerba kit. Customers thus can independently decide what they want to focus on.

My Bizerba service contracts: individual service packages for every need

My Bizerba Service contracts cover the full spectrum of common service requirements. The ‘Checkup’ contract includes an annual technical inspection of devices and equipment. Maximum system availability is achieved by fulfilling the basic needs regarding hardware inspection.

In case of any hardware failure, the ‘Repair Service’ contract provides additional performance and security. Bizerba technicians will be available in-situ or via remote maintenance to check fault notifications, identify potential fault causes and repair any defective equipment. The ‘Extended Availability’ contract ensures accessibility whenever it is required by the customer. The service hotline is individually adapted to the operating hours of the customer to speed up the rectification of any problems and to minimize any costs resulting from production downtimes.

The ‘Full Service’ contract provides full protection for hardware and software by combining the service portfolio of the Repair Service contract with regular checkups. This results in increased planning and cost certainty coupled with maximum investment protection.

Photo: My Bizerba extended into the retail sector
Source: Bizerba

My Bizerba smart contracts: availability without investment costs

The ‘Smart’ contracts consist of new, innovative business models providing customers access to new technologies and systems without requiring any investment costs. With the ‘Life Cycle’ contract, the equipment is maintained by Bizerba during its entire lifecycle. Among others, the monthly all-round carefree rental fee includes the delivery and installation of new equipment, repair, calibration, preparation and attendance of gauging procedures and preventive maintenance, thus enabling customers to monitor their lifecycle costs from day one.

One phone number for all requests: the new Bizerba hotline

In addition to My Bizerba contracts, customers will benefit from another innovation: Starting in February 2018, Bizerba will provide a central hotline for all kinds of requests concerning sales issues, spare parts, faults, and complaints about invoices. In concrete terms, this results in more customized performance and flexibility at the same high level of service quality.

The new hotline will also be the right place to go for all questions and issues of My Bizerba users. Defining their individual needs with a personal contact person, they are provided with comprehensive consulting services for optimizing their processes and reliably reaching their goals.

 

more on: scales, services

related articles:

popular articles:

Thumbnail-Photo: What shop design can look like: the Blaw men concept store in Barcelona...
04.11.2019   #shop building #shopfitting

What shop design can look like: the Blaw men concept store in Barcelona

The retail shopping experience for men

Yes, men do like to shop! A visit to an outlet of the Spanish BlawStore chain in Barcelona’s neighborhood of La Ribera can attest to this. This is where modern minimalism meets rustic chic and where selected products are showcased in a ...

Thumbnail-Photo: Big bang to kick off the year – FOTOBODEN™ extends invitations!...
20.12.2019   #pos marketing #event

Big bang to kick off the year – FOTOBODEN™ extends invitations!

FOTOBODEN™ kicks off the year with a big bang at not just one but three events in January and February 2020

Making a “grand entrance” this all starts with BrandEx – International Festival of Brand Experience on 14 January at the Dortmund Trade Fair Centre. “Passion” is the central motto of the event in 2020 – and the ...

Thumbnail-Photo: Of tables, counters and meeting places
03.09.2019   #shop building #shopfitting

Of tables, counters and meeting places

What must actually be taken into account in point of sale fitting?

Whether it's a supermarket, a fashion boutique or a DIY store – a variety of POS architectures and designs are required depending on the retail format. Lisa Beck of atelier 522 provides a few tips.Mrs Beck, not all materials are ...

Thumbnail-Photo: The 411 on point of sale systems
09.09.2019   #cashpoints #shopfitting

The 411 on point of sale systems

Beauty and intelligence combined: What the system looks like and what it can do

Checkout system, material, paint finish – apart from technology and design, today’s point of sale system must fulfill many different roles. Yet its most important function is and will always be the successful completion of the customer ...

Thumbnail-Photo: Clear views into the manufacturing workshop
12.11.2019   #shop design #Trade fair special EuroShop 2020

Clear views into the manufacturing workshop

Showroom Papier Tigre in Paris

Papier Tigre, a contemporary stationery brand, is rehabilitating its showroom on rue des Filles du Calvaire in the Marais, in the heart of Paris. It brings together a sales area, a space dedicated to custom products and the workshop in the back.The ...

Thumbnail-Photo: INSIDE World Festival of Interiors announces retail winner from RAI...
12.12.2019   #shop design #award

INSIDE World Festival of Interiors announces retail winner from RAI Amsterdam

“Sophisticated and informed” store design by Aesop

INSIDE World Festival of Interiors has announced the best interior designs of 2019 across the categories of Health and Education, Offices and Retail. The annual awards, which started at RAI Amsterdam, encompass the best interior designs from the ...

Supplier

visuals united ag
visuals united ag
An der Gümpgesbrücke 26
41564 Kaarst bei Düsseldorf