Interview • 09.11.2015

"Helping retailers reduce the labor necessary to manage their cash"

Interview with Stephen Bergeron, APG Cash Drawer, and Steve Roys, Cash Bases

Stephen Bergeron: We believe that the SMARTTill solution is the most cost...
Stephen Bergeron: "We believe that the SMARTTill solution is the most cost effective technology solution on the market today".
Source: APG Cash Drawer
One of the most important aspects of the recent merger between APG Cash Drawer and Cash Bases is the intelligent cash handling solution SMARTtill, which will now also enter the North American market. iXtenso has talked to Stephen Bergeron, V.P. of Global Marketing at APG and Steve Roys, Sales Director at Cash Bases, about the potential for the solution in North America and the new products the companies will develop together.

Mr. Bergeron, why is it so important for APG to gain access to this technology?

Stephen Bergeron: APG believes that there is a tremendous opportunity for the SMARTtill solution on a worldwide base. Businesses in general are always looking for ways to control labor and reduce shrink and retailers are no exception. The SMARTtill solution is able to help retailers reduce the labor necessary to manage their cash, reduce the amount of cash that is in circulation across the enterprise and reduce shrink by as much as 90%. We believe that the SMARTTill solution is the most cost effective technology solution on the market today.

What potential do you see for SMARTtill solution in the North American market?

The SMARTtill technology is integrated within a Flip Lid drawer design. It...
The SMARTtill technology is integrated within a Flip Lid drawer design. It operates through integration with PoS and weighable coin and note compartments inside the drawer.
Source: Cash Bases
Bergeron: Our belief is that North America is ready for the SMARTtill solution. As part of the merger process, the APG management team was able to interview several members of the Cash Bases executive team. We also interviewed retail management and staff members at locations where the SMARTtill solution is installed. During these interviews we saw operational trends similar to those in the states. We believe the opportunity is significant, specifically in grocery, quick serve restaurant and convenience stores. These three verticals process approximately 30 percent to 40 percent of their transactions in cash and in the case of quick serve, 60 percent of all transactions under 10 dollars are cash. Retailers and restaurateurs alike will be able to enjoy significant labor savings and potential cash loss reduction of up to 90 percent. 

APG and CB will also work together to develop new cash handling solutions. In which direction will the R&D departments go here? 

Slide Out versions with vertical note compartments are also available in two...
Slide Out versions with vertical note compartments are also available in two sizes.
Source: Cash Bases
Bergeron: Both companies have a long history of innovation - whether it’s the Cash Bases SMARTtill solution, APG’s suite of NetPRO interface enabled cash drawers, or the keyless cash drawer. The tradition of innovation will continue, and the combined companies will remain customer/industry centric. We will listen and develop products to the general demands/requirements of the specific vertical markets and when appropriate, the unique demands/requirements of specific retailers.  

Steve Roys: Reconciliation after each transaction reduces cash loss - typically...
Steve Roys: "Reconciliation after each transaction reduces cash loss - typically up to 90 percent - significantly".
Source: Cash Bases
Mr. Roys, can you tell us a little bit more about how the SMARTtill solution works?

Steve Roys: The SMARTtill solution immediately counts the cash contents of each individual coin and note compartment after every transaction. The information is then available electronically and can be used to automate, audit and improve store management, cash handling and loss prevention processes.

What exact benefits are there for retailers who use this technology?

Roys: Retailers no longer need to issue floats for each cashier, count their cash at the beginning or end of shift or perform random till checks. This can release significant cash into the business, and make many man hours available for redeployment to more productive or customer centric tasks. Reconciliation after each transaction reduces cash loss - typically up to 90 percent - significantly and reduces investigation time in the event of any remaining discrepancies. 

How do the product portfolios of APG and CB complement each other apart from this innovative solution? 

Roys: Cash Bases has focused on producing very high quality products that address specific retailer issues – typically adapting designs around particular space, security or content requirements for a specific retailer or sector. APG has focused on manufacturing a line of heavy and standard duty products of a more generic nature that fit well for providers wanting to offer a more limited product set to a wide variety of customers.  There is remarkably little overlap and the portfolios complement each other very well. 

Interview: Daniel Stöter, iXtenso.com

Supplier
Logo: APG Cash Drawer

APG Cash Drawer

4 The Drove
BN9 0LA Newhaven
UK

related articles:

popular articles:

Thumbnail-Photo: Using digital data to drive brick-and-mortar retail success...
31.01.2019   #brick and mortar retail #data analysis

Using digital data to drive brick-and-mortar retail success

Advanced Outlet Analytics

When it comes to using and analyzing relevant data, brick-and-mortar retail lags behind its online competition. While e-commerce retailers use detailed data from web analytics, CRM, and Google searches to analyze user behavior and generate ...

Thumbnail-Photo: New innovative hybrid POS solution for small businesses...
20.05.2019   #pos systems #cashpoints, cash register, cash desk

New innovative hybrid POS solution for small businesses

Posiflex presents a new innovative Hybrid POS solution for small businesses

The Retail market is always evolving, and so is Posiflex. Posiflex continually stays attached to the market and identifies ahead what the market really needs. Posiflex is honored to present its latest innovative Hybrid POS solution, WT-3007A, to the ...

Thumbnail-Photo: Cameras, comfort and Artificial Intelligence...
09.04.2019   #security #cashpoints, cash register, cash desk

Cameras, comfort and Artificial Intelligence

Video: What self-checkout systems can already offer today

Self-checkout systems are enjoying ever greater acceptance and are regarded as an important future topic for retailers and customers. ...

Thumbnail-Photo: retail trends: focus Retail Technology
12.02.2019   #mobile shopping #digital marketing

retail trends: focus "Retail Technology"

Omnichannel commerce, mobile shopping, seamless checkout – technology trends 2019

Would you like to find out about the latest retail technologies and hold something tangible in your hands at the same time?We'll be happy to send you a copy of our print edition retail trends: with the focus on "Retail Technology" ...

Thumbnail-Photo: Secure networking for 8,800 locations
09.04.2019   #security #software developement

Secure networking for 8,800 locations

LANCOM and ecotel to build one of the largest SD-WANs in Europe

The German network infrastructure supplier LANCOM Systems and the Düsseldorf-based ICT company ecotel have concluded a far-reaching cooperation agreement to build one of the largest WAN projects featuring software-defined networking (SDN) in ...

Thumbnail-Photo: APG Cash Drawer: new SMARTtill business development manager...
15.05.2019   #cash management #cash handling systeme

APG Cash Drawer: new SMARTtill business development manager

APG Cash Drawer announces hire of SMARTtill business development manager

APG Cash Drawer, a fast-growing global manufacturer of cash management solutions, announced today the addition of Tony Pusateri as SMARTtill Business Development Manager. ...

Thumbnail-Photo: E-commerce: AI-powered translations revitalize business...
29.04.2019   #online trading #e-commerce

E-commerce: AI-powered translations revitalize business

Interview with Boris Zielonka, Director Marketing & Sales, Eurotext AG

Retailers who set up an online store can expand their business – especially if they create a multilingual content strategy.As a language and translation service, Eurotext AG supports retailers in this endeavor. From this conversation with ...

Thumbnail-Photo: Digital Signage Summit (DSS) Europe
07.05.2019   #digital signage #digitization

Digital Signage Summit (DSS) Europe

iXtenso readers receive a 30% ticket-discount!

The two-day event comprises a comprehensive mix of twin-track conference programme; hands-on workshops; exclusive presentations; numerous networking opportunities and a vendor and service supplier exhibition area.In 2019, DSS Europe returns to the ...

Thumbnail-Photo: Social commerce 2.0: artificial intelligence detects purchase intention...
18.04.2019   #e-commerce #sustainability

Social commerce 2.0: artificial intelligence detects purchase intention

Choosy analyzes fashion trends on Instagram – and redesigns them

The fashion world moves at lightning speed – and more than ever thanks to the rise of social media. In the past, key trends emerged off the runways twice a year during fashion weeks. Now Instagram et al. set the tone daily thanks to feeds of ...

Thumbnail-Photo: Self-service sells
08.02.2019   #touch screens #kiosk terminals

Self-service sells

Kiosks represent an important part of retail’s future

Self-service is growing exponentially in all areas of retail, hotels, restaurants, healthcare and banking environments. Customers increasingly expect self-service technology options and traditional brick-and-mortar stores are no exception. Retailers ...

Supplier

Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
MobiMedia AG
MobiMedia AG
Rottpark 24
84347 Pfarrkirchen
Intenta GmbH
Intenta GmbH
Ahornstraße 55
09112 Chemnitz
Axis Communications GmbH
Axis Communications GmbH
Adalperostraße 86
85737 Ismaning
CCV Deutschland GmbH
CCV Deutschland GmbH
Gewerbering 1
84072 Au i.d.Hallertau
EUROEXPO Messe- und Kongress-GmbH
EUROEXPO Messe- und Kongress-GmbH
Joseph-Dollinger-Bogen 9
80807 München
POSIFLEX GmbH
POSIFLEX GmbH
Flinger Broich 203
40235 Düsseldorf
Elo Touch Solutions NV
Elo Touch Solutions NV
Kolonel Begaultlaan 1C11
3012 Leuven
Permaplay Media Solutions GmbH
Permaplay Media Solutions GmbH
Aschmattstr. 8
76532 Baden-Baden