web services

Nike launches a new digital community and experience

.SWOOSH – a platform that champions athletes and serves the future of sport by creating a home for Nike virtual creations

Stats and trends for 2020 holiday customer service strategies

Higher sales with self-service materials and chat

Our bot is happy to assist you

Chatbots and AI virtual assistants automate customer service

Supply chain transparency is good for business

The report by ICAR makes the case that greater transparency improves brands’ reputations.

2019 Eptica Digital Trust Study

89% of consumers will switch brands if trust breaks down

Well-executed supermarket websites attract more customers and dollars

In a perfect grocery-shopping world an online presence that perfectly mirrored its bricks-and-mortar store, with the same selection of products and a minimal online-offline price difference

John Lewis improves online customer experience with Oracle Commerce

Delivering compelling ROI by optimizing search

Retailers need to ensure engaging and intuitive websites

Challenge is to balance sites with richer content while being efficient to navigate

2015 most trustworthy eCommerce sites

45 percent of 500 largest online retailers fail audit of security, privacy and consumer protection practices

bebe bets on Qubit to drive sales with a personal touch

Browsing without the hurdles