returns management

Mystery box vending machines: Surprise pack with a success factor?

New trend tested by iXtenso

Eco-friendly shopping spree: Shop 'til you drop - thanks to Omnichannel

Approaches to reconcile climate friendliness and shopping

Black Friday and Cyber Monday: challenges, stumbling blocks and solutions

What matters before, during and after big shopping events

On to new owners!

Via the platform 'Retury', returned parcels find new buyers – without detours

Home pickup for convenient ecommerce returns

Narvar service available in ten major metros in the U.S. including San Francisco, NY, LA and Chicago

Ease of returns as top priority in online purchase

Right returns process reaps the most consumer loyalty

Skilled returns management for more customer loyalty

International returns management: transparent, fast, sustainable

Stats and trends for 2020 holiday customer service strategies

Higher sales with self-service materials and chat

A splash of lime for your returns management

Our webtalk "retail salsa" at 4:00 pm on 2021/01/27

How to manage parcel returns properly

Rules for a sustainable e-commerce

Stay on top of things with Axis

Process visualization of your deliveries

Door-to-door delivery and returns service

Asda trials George parcel returns via home shopping deliveries

Study on firms' return policies offline and online

Guidance on pricing, returns, refunds

Online return process is key to customer experience

Survey reveals 52 percent of consumers have abandoned an online purchase out of fear of a difficult return process

Returns costing retailers billions each year

B-Stock reveals the most returned Christmas gifts

Vast majority of consumers plan to return holiday gifts

“Retailers need to seize the moment."

Consumers expect easier returns

Demand for flexibility, transparency, convenience and speed

Return on experience: The new kind of customer loyalty

US retailers benefit if they keep pace with rapid rise in customer expectations

Changing consumer demands challenge European retailers

Increasing consumer returns purchases during short-term promotions

Post-purchase communication: Well-informed customers are happier

Shipment tracking options and convenient returns management solutions