Marketing August 2020

Grocery consumers increasingly anxious about rising food prices

U.S. had the largest increase of any country in the dunnhumby Worry Index, corresponding to strong uptick in U.S. COVID-19 cases

Event: E-commerce Berlin Expo 2021

E-commerce Berlin Expo is the biggest pure-play e-commerce event in the (tech) capital city of Germany. Over 9,000 visitors and 200 exhibitors are expected every year.

Inviting customers to learn new skills in virtual classes

Whole Foods Market launches “Home Ec 365” with modernized lessons in #adulting

Walmart brings the big screen to its parking lots

Retailer’s first-ever drive-in movie theater

4 tips on how to handle customer complaints

How you can effectively respond to negative reviews and use them to be a benefit to your company

The importance of effective complaint management

A strategic and cross-channel approach to handling negative customer experiences

Merchants can build their own businesses by choosing the right daily deal platforms

Bargaining and the three-way transaction that defines the daily deal market

3 steps to personalisation in e-commerce

How retailers can build trust and foster customer loyalty