smartphone

Thumbnail-Photo: Mobile payment can fail due to lack of knowledge and enthusiasm of...
15.10.2017   #mobile payment #customer relationship management

"Mobile payment can fail due to lack of knowledge and enthusiasm of checkout personnel"

Interview with Professor Ludwig Hierl of the DHBW Heilbronn

Out in the field, new technologies hinge on whether the people who use them also accept and adopt them. In this conversation with iXtenso, Professor Ludwig Hierl points out that things are still amiss when it comes to mobile and contactless payment ...

Thumbnail-Photo: Visa enables payments on Fitbit’s first smartwatch...
01.09.2017   #payment systems #smartphone

Visa enables payments on Fitbit’s first smartwatch

“How We Will Pay” study shows consumers who own wearables buy more

Visa announced it is enabling Visa payments on Fitbit’s first smartwatch – Fitbit Ionic. Eligible cardholders of participating banks will be able to make payments with Fitbit Pay, Fitbit’s new payment function, when available. With ...

Thumbnail-Photo: FutureProof Retail offers solution for line free checkout...
09.08.2017   #retail #smartphone

FutureProof Retail offers solution for line free checkout

Brick & mortar merchants can compete with Amazon Go and offer a next generation shopping experience with a line free checkout platform

Amazon’s acquisition of Whole Foods Market has come as a wake-up call to retailers who’d hoped to put off technology innovation until later. The tech giant is famously focused on innovating the customer experience and Amazon Go, ...

Thumbnail-Photo: Research for retailers on transforming omni-channel strategies...
30.06.2017   #mobile payment #mobile shopping

Research for retailers on transforming omni-channel strategies

Global consumer survey research quantifies new patterns of shopper behavior

The consumer retail report, "Shopper-First Retailing: What Consumers Are Telling us About the Future of Shopping," reveals new insights gleaned from shopping behavioral patterns. Launched in tandem with the research is a Retail study by ...

Thumbnail-Photo: Osram shines a light on retail spaces and brings together customers and...
17.02.2017   #lighting systems #smartphone

Osram shines a light on retail spaces and brings together customers and retailers for a new shopping experience

At this year’s EuroShop trade fair, Osram will be showcasing its most recent developments for product presentations in retail outlets

In brick-and-mortar stores, lighting is crucial for presenting products and is therefore a key factor in the customer’s overall shopping experience. However, in addition to its lighting prowess, Osram can also contribute digital expertise, ...

Thumbnail-Photo: Generation Consumer preference necessitates a ‘Mobile First’...
28.11.2016   #smartphone

Generation Consumer preference necessitates a ‘Mobile First’ Revolution in online retailing

Smartphone shopping comes of age with 20 per cent fully shopping via a mobile device and 60 per cent willing to

Generation Consumer, the UK citizen that is empowered and comfortable with online shopping, is now using the smartphone more frequently to complete end-to-end shopping experiences in a dramatic shift in online behaviour. This is according to the ...

Thumbnail-Photo: Introducing BarkShop Live
27.05.2016   #smartphone #app

Introducing BarkShop Live

The world's first retail experience where dogs do the shopping

"Building a store for dogs takes more than slapping a bar code on a bone," said  Henrik Werdelin, co-founder at Bark & Co. "BarkShop Live comes from our constant desire to know more about how our dogs see the world - and what ...

Thumbnail-Photo: True Religion redefines clienteling and next-gen customer engagement...
10.05.2016   #mobile shopping #smartphone

True Religion redefines clienteling and next-gen customer engagement

"Band" app delivers holistic view of the shopper to support personalized in-store experiences

True Religion Apparel has partnered with Aptos and Formula 3 Group to enhance and extend the functionality of its Apple Watch "Band" app to redefine the practice of clienteling and next-generation in-store customer ...

Thumbnail-Photo: Battle of the bandwidths
14.04.2016   #mobile shopping #smartphone

Battle of the bandwidths

Why customers are won and lost on the strength of retail networks

Convenient and often personalised, ecommerce and mobile retail are not just eroding share of channel from the store.

Thumbnail-Photo: US brands missing out by not letting mobile app content appear in Google...
15.03.2016   #mobile shopping #smartphone

US brands missing out by not letting mobile app content appear in Google searches

Only 20 percent of iOS apps and 30 percent of Android Apps are able to support Google app indexing

Many brands are failing to let content from their apps show up in Google’s organic search results according to new research from Searchmetrics, the leader in search and content performance. These firms are potentially missing out on valuable app traffic, engagement and conversions.

Thumbnail-Photo: Unicoop Firenze delivers award winning shopping experience...
02.03.2016   #mobile payment #mobile shopping

Unicoop Firenze delivers award winning shopping experience

Using NCR app and omnichannel software platform

Unicoop’s mobile shopper implementation receives a retail technology award at EuroCIS for its seamless self-service shopping experience across in-store, online and mobile channels.

Thumbnail-Photo: New feature-rich version of barcode scanner SDK for Android...
02.03.2016   #smartphone #barcode scanner

New feature-rich version of barcode scanner SDK for Android

Many of the features are designed to support the growing trend for BYOD

Scandit has launched the new, fourth version of its Barcode Scanner SDK, Version 4.0, for the Android platform. This incorporates dynamic features including full-screen scanning, further improvements to its unique blurry scanning functionality and optimized support for all Android devices including Google Glass.

Thumbnail-Photo: Wi-Fis role is expanding in the stores
02.03.2016   #smartphone #tablet pc

Wi-Fi's role is expanding in the stores

Brick-and-Mortar retailers plan new loyalty services, in-store engagement and analytics via Wi-Fi

Euclid Analytics released a study revealing that Wi-Fi will play an increasingly strategic role across retailers. Over the next 12-24 months, retailers plan to leverage their existing Wi-Fi infrastructure to deliver personalized in-store customer experiences and deploy advanced analytics.

Thumbnail-Photo: Who’s afraid of Amazon Fresh?
01.02.2016   #mobile payment #mobile terminals

Who’s afraid of Amazon Fresh?

NCR Power Picking prepares for the growing pressure in grocery retail

Many believe that Amazon’s new grocery delivery services will put food retailers under pressure and will see a huge increase on in-store fulfillment. As analysts have estimated that more global consumers will give online shopping a shot in 2016.

Thumbnail-Photo: The easy way to mobile payment!
01.02.2016   #mobile payment #mobile terminals

The easy way to mobile payment!

app2pay is an easy payment application for your iPad / iPhone or iPod.

Tablets and smartphones get more and more interesting and important for daily retail business.

Thumbnail-Photo: Smartphone addiction driving January sales
20.01.2016   #online trading #mobile payment

Smartphone addiction driving January sales

UK consumers are more likely to shop on a mobile device

The UK is becoming a nation of smartphone shoppers, with more consumers from the UK opting to hit the January sales on mobile devices than those from other regions around the world.

Thumbnail-Photo: US consumers turn to Amazon and Google for gift ideas...
15.12.2015   #customer satisfaction #mobile shopping

US consumers turn to Amazon and Google for gift ideas

20 percent say their phone is the only device they’ll use for researching gifts online this holiday shopping season

62 percent of US consumers will have researched Christmas gifts online by looking on Amazon this holiday shopping season, with 44% performing searches on Google according to a new study. Mobile phones are expected to play a big role, with around ...

Thumbnail-Photo: Otto experiments with NFC
11.11.2015   #online trading #customer satisfaction

Otto experiments with NFC

Sticker as a "Product Wizard"

Online retailer OTTO currently experiments with the different possible applications of the Near Field Communication (NFC) technology. But Otto is not looking for payment functions, but rather focusing on the service aspect. With an NFC-button ...

Thumbnail-Photo: Sainsburys responds to current shopping trends...
28.10.2015   #epos systems #mobile payment

Sainsbury's responds to current shopping trends

New store layout and more checkout options are tested

A supermarket moves with the times: Sainsbury's is now testing new ways to respond to the changing demands of today's customers at six locations in the United Kingdom. The most important new features are an extensive adaptation of the ...

Thumbnail-Photo: New program helps shoppers identify orange Juice on store shelves...
08.10.2015   #smartphone #labeling systems

New program helps shoppers identify orange Juice on store shelves

FindFloridaOJ.com provides a solution for those with a desire to know more about where their orange juice comes from

Designed for use on mobile or desktop, the website allows users to snap a photograph of the UPC code on any bottle of orange juice and instantly learn whether it hails from Florida. It should come as no surprise that America loves orange ...

Thumbnail-Photo: Today’s consumers primarily want a seamless customer journey...
01.10.2015   #consulting #mobile payment

"Today’s consumers primarily want a seamless customer journey"

Interview with Robert Wucher, Head of Technology and Digital Client Solutions, GfK

To understand what services customers expect today, retailers should know exactly what touchpoints their customers use to get in touch. Only then can they align their sales approach, advertising and services accordingly. Robert Wucher, Digital ...

Thumbnail-Photo: Razorfish Global showcases personalized retail experience...
15.09.2015   #digital signage #smartphone

Razorfish Global showcases personalized retail experience

At dmexco 16-17 September 2015, the digital marketing exposition and conference, via an industry-leading combination of technologies

During the event, which in Cologne, Germany, Razorfish Global, in collaboration with Adobe, will showcase Razorshop, a leading-edge physical storefront experience that seamlessly connects the customer journey across all touch points and ...

Thumbnail-Photo: Shopkick blows past 15 million users, doubles in one year...
14.09.2015   #mobile payment #mobile shopping

Shopkick blows past 15 million users, doubles in one year

On track to drive $800 million in sales for retail and brand partners in 2015

Shopkick, the shopping companion app that makes in-store shopping more rewarding, personal and enjoyable, has blown past 15 million users worldwide, doubling its user base in one year. Shopkick’s passionate users also spent almost two ...

Thumbnail-Photo: Retailers need to embrace mobile faster
31.08.2015   #online trading #multichannel commerce

Retailers need to embrace mobile faster

Retail brands need to use the opportunities that mobile innovations can bring

News that successful omni-channel retailer Argos has generated £1bn of m-commerce revenue in a year, should act as stark warning for other retail brands that fail to realise the power of mobile. That’s the message from experienced ...

Thumbnail-Photo: Report: Commerce anywhere the customer wants it...
10.08.2015   #online trading #e-commerce

Report: Commerce anywhere the customer wants it

Purchases made via smartphones increase 335 percent; mostly on catalog, home furnishings, brick & mortar items

MarketLive announced the results of its Q2 2015 Performance Indexreport, measuring the real-world buying behavior of millions of consumers shopping online during the second quarter of 2015. This quarter's data show that small-screen ...

Thumbnail-Photo: Reaching new markets by using complementary marketing channels...
23.07.2015   #customer relationship management #smartphone

Reaching new markets by using complementary marketing channels

One-quarter of retailers say Facebook among top new customer acquisition tactics

While paid search and email marketing still top retailers’ list of effective customer acquisition channels, social media has moved up the ranks to become an important tool for engaging with and attracting new customers. According to the State ...

Thumbnail-Photo: Millennials are changing the rules in retail...
22.07.2015   #mobile payment #mobile shopping

Millennials are changing the rules in retail

Why your teenager is making shopping better for everyone

ROPO - not yet more text-speak - but a new acronym (Research Online, Purchase Offline) created to explain the seismic shift in shopping behaviour of the 'mobile first' generation. This growing phenomenon means retailers are kitting out the ...

Thumbnail-Photo: Tesco.com is most visible mobile British supermarket site...
22.06.2015   #mobile shopping #smartphone

Tesco.com is most visible mobile British supermarket site

Searchmetrics analyses mobile phone search performance of top supermarket sites

Tesco.com is the most visible British supermarket website in mobile phone searches on Google UK (Google.co.uk) performing three times better than nearest rival, Asda.com according to a new study. The research by search and content optimisation ...

Thumbnail-Photo: Consumer willingness to make cashless payments needs to increase...
19.06.2015   #epos systems #mobile payment

"Consumer willingness to make cashless payments needs to increase"

Interview with Dr. Markus Weber, Managing Director of Ingenico Payment Services

Within the scope of the Regulation of the European Parliament, the payments market will continue to change. Given dwindling margins, only larger payment service providers will be able to afford the continued integration of new payment methods and ...

Thumbnail-Photo: Mobile Payment slowly gains momentum
12.06.2015   #mobile payment #mobile shopping

Mobile Payment slowly gains momentum

German consumers are also interested in mobile payments

It is a truism that continue to be confirmed in studies: German consumers love paying with cash. Based on recent assessments by the EHI Retail Institute, nearly 80 percent of transactions in German retail is still handled with cash. According to ...

Thumbnail-Photo: Mobiquity Technologies partners with Macerich to expand beacon network...
21.05.2015   #mobile shopping #smartphone

Mobiquity Technologies partners with Macerich to expand beacon network

Agreement positions Mobiquity as leader in beacon-based advertising services

Mobiquity Networks, which powers a leading national location‐based mobile advertising and app engagement network, has partnered with Macerich to be the provider of beacon-based advertising services throughout Macerich's impressive collection ...

Thumbnail-Photo: Major travel providers fail to keep up with the times...
20.05.2015   #online trading #mobile shopping

Major travel providers fail to keep up with the times

UK’s top 8 youth travel providers are failing to provide sufficient mobile and social support

London based user experience company USIO released their 2015 Millennial Youth Travel User Experience Evaluation report. This study explores 8 of the top youth travel providers and their online desktop and mobile offerings. The ...

Thumbnail-Photo: MOBOfree records outstanding performances in Africa...
20.05.2015   #online trading #e-commerce

MOBOfree records outstanding performances in Africa

44% increase in the number of registered users in Nigeria

MOBOfree.com, the leading African social marketplace, today announced that it had experienced an increase of more than 44% in the number of registered users of MOBOfree.com in Nigeria over the past 12 months. This is resulting in a 1042% ...

Thumbnail-Photo: Android tops out iOS for mobile ad revenue share...
13.05.2015   #smartphone #mobile-advertising

Android tops out iOS for mobile ad revenue share

Social Networking takes the No. 1 spot from Music, Video and Media

Mobile advertising data from first quarter of 2015 shows Android not just leading in traffic, but now revenue, holding a 45.8% share of total revenue generated on the platform, Opera Mediaworks discloses today in its State of Mobile Advertising ...

Thumbnail-Photo: Over 27% of global online transactions are now on mobile devices...
04.05.2015   #mobile payment #smartphone

Over 27% of global online transactions are now on mobile devices

USA shows strong growth to 26,7%, UK is leading with 44,4%

Adyen has published its quarterly Mobile Payments Index (MPI), which tracks mobile payment data from web-based transactions across Adyen’s customer base. Online payments made using mobile devices continues to rise globally according to the ...

Thumbnail-Photo: What consumers want in 2015
30.04.2015   #multichannel commerce #smartphone

What consumers want in 2015

Connected Commerce study reveals a significant rise in the use of connected devices

Shoppers around the world now expect omnichannel, multi-screen experiences from brands and retailers, with the average consumer using a total of five devices when making a purchase – a significant increase from the 2.8 devices reported in ...

Thumbnail-Photo: Mobile Apps are the new face of businesses
28.04.2015   #mobile payment #mobile shopping

Mobile Apps are the new face of businesses

Millennials are unlikely to use a company’s products or services following a poor app experience - companies risk alienating the millennial generation

New research from Oracle reveals that nearly 55% of millennials say a poor mobile app experience would make them less likely to use a company’s products or services. According to the global report, Millennials and mobility: how businesses ...

Thumbnail-Photo: Queue busting for managing periods of high demand via app...
20.04.2015   #cashpoints, cash register, cash desk #smartphone

Queue busting for managing periods of high demand via app

Retailers can upgrade their customer service without costly changes to their POS system

Datalogic is proud to announce the Datalogic Queue Busting App. This cost effective solution will improve throughput and customer satisfaction during peak hours at retail front ends. “Queue busting provides retailers the ideal ...

Thumbnail-Photo: Beacon technology attractive for retailers
16.04.2015   #smartphone #mobile couponing

Beacon technology attractive for retailers

Helping retailers to recognise and understand their best customers

Beacons are a type of a low-cost, micro-location-based technology that use Bluetooth for communicating with beacon enabled devices. This technology has enormous potential to enhance the shopping experience, making it quicker and easier for ...

Thumbnail-Photo: Shoppers welcome in store smartphone offers
15.04.2015   #smartphone #mobile couponing

Shoppers welcome in store smartphone offers

81 percent of shoppers would take up a retailer’s offer sent to their smartphone while shopping in store

According to a survey conducted by Vista Retail Support, 78% of respondents said they check prices with their smartphones in store either frequently or occasionally, with electrical goods being the most popular searched category, followed by clothes ...

Thumbnail-Photo: Making shopping apps an easy option for small retailers...
15.04.2015   #mobile payment #mobile shopping

Making shopping apps an easy option for small retailers

Retailers can now trial SimiCart by building their shopping app with up to 10 real products

Last week SimiCart launched the free edition of its mobile app solution, allowing Magento web store owners to build a shopping app using any 10 of their own products. SimiCart is an automatic mobile app solution, helping ordinary retailers build ...

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