Keyword: mobile shopping

Thumbnail-Photo: Analysis tools – Faster websites boost sales...

Report • 05.06.2018

Analysis tools – Faster websites boost sales

Part 1 of the topic series: Mobile optimization

Websites must work and display as well and fast on mobile devices as they do at home on a PC. If they don’t, consumers will abandon the customer journey before it even begins. That’s also why website operators must continuously monitor ...

Thumbnail-Photo: Consumer mindset mobile first

News • 15.05.2018

Consumer mindset "mobile first"

Criteo's 2018 global commerce review

Criteo released its global commerce review for Q1 of 2018. The report, which analyzed browsing and purchasing data from over 5,000 retailers in more than 80 countries, indicated that today's shoppers are making on-the-go purchases, and are ...

Thumbnail-Photo: Millennial parents shop differently

News • 04.05.2018

Millennial parents shop differently

NRF study finds varying shopping behavior in generations of parents

As millennials reach their late 20s and 30s, many are reaching their next step in life: parenthood. And findings from the spring edition of the National Retail Federation’s quarterly Consumer View report released today provide insight into how ...

Thumbnail-Photo: Mobile solutions for retail: flexible, functional and efficient...

Video • 27.02.2018

Mobile solutions for retail: flexible, functional and efficient

Let's get mobile: Flexible, handy solutions for all areas of the retail sector are presented to EuroCIS’ visitors. The motto: all information at the right time and in the right place.

Retailers benefit from mobile technologies that are becoming more and more handy and intuitive to use. In this way, information can be used profitably, from the warehouse to the store to the customer's smartphone. EuroCIS shows the full ...

Thumbnail-Photo: Proceed to checkout? Not on your mobile, say researchers...

News • 15.01.2018

Proceed to checkout? Not on your mobile, say researchers

Shoppers are much less likely to go through with their purchases if they are using phones and tablets to buy goods online

Shoppers hoping to bag a bargain in the post-Christmas sales are much less likely to go through with their purchases if they are using phones and tablets to buy goods online. This is because consumers often worry they are not seeing the full ...

Thumbnail-Photo: 7-Eleven tests mobile ordering, delivery and in-store pickup...

News • 14.12.2017

7-Eleven tests mobile ordering, delivery and in-store pickup

7‑ElevenNOW app is expected to roll out to other U.S. locations in 2018

7‑Eleven is testing on-demand ordering for delivery or in-store pickup at select Dallas stores with its new 7‑ElevenNOW smartphone app. Currently being tested in 10 downtown and uptown stores, 7‑ElevenNOW is expected to roll out to other U.S. ...

Thumbnail-Photo: Retail isn’t doomed, but a tectonic shift is under way...

Company News • 18.10.2017

Retail isn’t doomed, but a tectonic shift is under way

What’s causing this retail shift?

Online shopping has put tremendous pressure on brick-and-mortar retailers, causing large numbers of locations to go out of business. But lest anyone think retail is shrinking, the opposite is actually true. As of July 2017, retail sales were up ...

Thumbnail-Photo: Over half of online shoppers prefer shopping directly with brands over...

Global brand survey • 04.10.2017

Over half of online shoppers prefer shopping directly with brands over retailers

Brick-and-mortar retail continues to be an important component of the brand experience

New study explores consumer shopping preferences in today’s connected society and provides insight into how brands can best meet consumer needs. The retail industry is constantly undergoing change, altering the roles of retailers, brands ...

Thumbnail-Photo: U.S. customers shop with retailer apps

News • 15.09.2017

U.S. customers shop with retailer apps

Mobile retail apps are connecting with private label credit card users

The retail industry has shifted quickly to mobile, bringing the private label credit card market right along with it, according to market research firm Packaged Facts in the new report Private Label Credit Cards in the U.S., 10th Edition. The ...

Thumbnail-Photo: Research for retailers on transforming omni-channel strategies...

News • 30.06.2017

Research for retailers on transforming omni-channel strategies

Global consumer survey research quantifies new patterns of shopper behavior

The consumer retail report, "Shopper-First Retailing: What Consumers Are Telling us About the Future of Shopping," reveals new insights gleaned from shopping behavioral patterns. Launched in tandem with the research is a Retail study by ...

Thumbnail-Photo: Increase consumer loyalty through mobile self-scanning...

Company News • 09.05.2017

Increase consumer loyalty through mobile self-scanning

Scansation helps retailers create personalized offers for anonymous consumers

Good chances for brick-and-mortar retailers to create personalized offers for their anonymous consumers. Since May 2017 a mobile self-scanning system named "Scansation" is available. Special highlight: retailers only need ...

Thumbnail-Photo:  Starbucks debuts voice ordering

News • 10.02.2017

Starbucks debuts voice ordering

Starbucks launches voice ordering capabilities within Starbucks mobile iOS app and Amazon Alexa platform

Starbucks is taking the next step toward evolving the digital customer experience by launching voice ordering capabilities within the Starbucks mobile iOS app and the popular Amazon Alexa platform. These features are an extension of Starbucks ...

Thumbnail-Photo: Study finds mobile investments pay off in evolving retail landscape...

News • 31.01.2017

Study finds mobile investments pay off in evolving retail landscape

Most retailers are foregoing virtual and augmented reality and are investing in customer experience

Amid a seismic shift in how U.S. consumers shop, retailers are vying for time on their customers’ screens across all their devices — before, during and after a purchase. That is according to "The State of Retailing Online 2017: Key ...

Thumbnail-Photo: Sainsburys responds to current shopping trends...

Report • 28.10.2015

Sainsbury's responds to current shopping trends

New store layout and more checkout options are tested

A supermarket moves with the times: Sainsbury's is now testing new ways to respond to the changing demands of today's customers at six locations in the United Kingdom. The most important new features are an extensive adaptation of the ...

Thumbnail-Photo: The sales personnel in the store gets a mobile upgrade...

Report • 08.10.2015

The sales personnel in the store gets a mobile upgrade

A complete multichannel system enables selling anywhere in the store

Multichannel is the order of the day – no retailer can still afford not to connect all his sales channels. This usually means a technological challenge in the first place because many different systems must work together. But there are also ...

Thumbnail-Photo: Today’s consumers primarily want a seamless customer journey...

Interview • 01.10.2015

"Today’s consumers primarily want a seamless customer journey"

Interview with Robert Wucher, Head of Technology and Digital Client Solutions, GfK

To understand what services customers expect today, retailers should know exactly what touchpoints their customers use to get in touch. Only then can they align their sales approach, advertising and services accordingly. Robert Wucher, Digital ...

Thumbnail-Photo: Retail concepts at the airport have to become more individual...

Report • 30.09.2015

Retail concepts at the airport have to become more individual

Retail at airports is becoming more comprehensive, digital and more regional

At airports there is s chance for retailers to do really good business. But airports need the right retail concept – not only for passengers but also for customers from throughout the region. From online offers to special services and a ...

Thumbnail-Photo: Mobile Payment slowly gains momentum

Report • 12.06.2015

Mobile Payment slowly gains momentum

German consumers are also interested in mobile payments

It is a truism that continue to be confirmed in studies: German consumers love paying with cash. Based on recent assessments by the EHI Retail Institute, nearly 80 percent of transactions in German retail is still handled with cash. According to ...

Thumbnail-Photo: “Many touchpoints increase customer loyalty“...

Interview • 18.05.2015

“Many touchpoints increase customer loyalty“

Interview with Roland Fesenmayr, CEO of OXID eSales AG

In omnichannel commerce, retailers can reach their customers in many different situations. Nevertheless, brick-and-mortar retailing remains an important part of the customer journey. In this interview, Roland Fesenmayr, CEO of OXID eSales, explains ...

Thumbnail-Photo: “It can take weeks before a security hole at the POS system has been...

Interview • 19.03.2015

“It can take weeks before a security hole at the POS system has been fixed in retail chains“

Interview with Rick Chavie, Chief Solution Officer for hybris software

Retail is one of the most frequent targets for fraud and data abuse –nearly one quarter of all data abuse cases strike the retail and gastronomy sectors. Thanks to modern technologies, eCommerce is able to provide a high level of transaction ...

Thumbnail-Photo: “Usability is essential for the shopping experience“...

Interview • 16.03.2015

“Usability is essential for the shopping experience“

Interview with Eric Jankowfsky, Managing Director of Jankowfsky AG

What is the best way to connect my online store with my branch offices?“ This is a question many retailers are currently asking themselves. We spoke with Eric Jankowfsky, Managing Director of Jankowfsky AG, about the challenges for retailers ...

Thumbnail-Photo: Mobile solutions play an important role in increasing the motivation and...

Interview • 04.07.2014

"Mobile solutions play an important role in increasing the motivation and productivity of employees"

Interview with Paulo Magalhães, CEO of Tlantic and José Fortunato, COO of Sonae

By reaching the customer on his won mobile device, a retailer can be close to his customer and give him an extended shopping experience. But there are also mobile in store solutions, enabling such diverse usages as receiving and stock counting, ...

Thumbnail-Photo: Bright prospects for mobile shoppers

Report • 02.06.2014

Bright prospects for mobile shoppers

Retailers need to optimize web contents for any mobile device

More and more customers shop with their mobile phones. To optimally prepare for smartphone and tablet users, retailers do not just need a web-optimized online store. With the help of apps, search engine optimization and emails with responsive web ...

Thumbnail-Photo: Sales Success with Well-Managed Touchpoints

Report • 01.10.2013

Sales Success with Well-Managed Touchpoints

The encounter with the brand is crucial

The number of products offered at supermarkets or discounters is enormous: consumers can find approximately 10,000 products in a supermarket and ca. 2,000 in discount stores (German Trade Association). Many are part of the same segment and compete ...

Thumbnail-Photo: Customers and Retailers Support Each Other With Information...

Interview • 01.10.2013

"Customers and Retailers Support Each Other With Information"

Interview with Sven Tollmien, Director Innovation Services, TrendONE

Mobile devices create a new type of connection between customer and retailer. Both sides can access information and sales offers at anytime and anywhere. In our current interview, Sven Tollmien, Director Innovation Services with the trend analysis ...

Thumbnail-Photo: “Retailer Apps accompany the customer inside and outside of the...

Interview • 01.10.2013

“Retailer Apps accompany the customer inside and outside of the store”

Interview with Jürgen Berens von Rautenfeld, CEO and President, Online Software AG

eCommerce is putting brick and mortar retailers under increasing pressure today. But this also leads to the development of new, innovative ideas that attract the customers and drive them back into the store by offering them an added value. In our ...

Thumbnail-Photo: Mobile Payment - Variety of offers confuses consumers...

Report • 03.06.2013

Mobile Payment - Variety of offers confuses consumers

To many cooks spoil the broth - This is especially the case when it comes to the topic of Mobile Payment

An ever larger number of different suppliers with different solutions are now active on the market. Of course there are customers who like to take the new offers. But the majority is still deterred by the many “island solutions”. Because ...

Thumbnail-Photo: In Germany, true mobile payment is still in its infancy...

Interview • 03.06.2013

"In Germany, true mobile payment is still in its infancy"

Interview with Svenja Groß, Project Manager at E-Commerce-Center Cologne (ECC Cologne)

Mobile payment solutions using smartphones and tablets have been said to stand before their breakthrough on the market for quite a time now. During 2013, the point shall be reached were they enter the mass market with force. In the interview, Svenja ...

Thumbnail-Photo: Online Stores and Security

Report • 01.03.2013

Online Stores and Security

How secure is mobile shopping?

Smartphones and tablets are no longer just mere communication tools. Today modern devices do not just replace the camera and MP3 Player. Internet-capable mobile phones are turning more and more into sales consultants and sales counters, and are ...

Thumbnail-Photo: Stores end up being downloaded more and more to mobile devices...

Report • 05.10.2011

Stores end up being downloaded more and more to mobile devices

m.bahn.de or m.tagesschau.de – the “m” is getting increasingly important on the Internet. There are more and more web pages specifically for mobile devices. Retailers are strongly getting in on the act. It’s practically a ...

Supplier

Gastro-Cool GmbH & Co. KG
Gastro-Cool GmbH & Co. KG
Hans-Böckler-Str. 8
47877 Willich
Manthan Systems Limited
Manthan Systems Limited
Mabledon Place, Bloomsbury
WC1H 9BB London
eFulfilment Transaction Services GmbH
eFulfilment Transaction Services GmbH
Wilhelm-Bleyle-Straße 1
71636 Ludwigsburg
Scansation GmbH
Scansation GmbH
Zielstattstr. 133
81379 München
it-werke Technology GmbH
it-werke Technology GmbH
Galgenbergweg 4
77933 Lahr
NCR GmbH
NCR GmbH
Steinerne Furt 67
86176 Augsburg
EHI Retail Institute
EHI Retail Institute
Spichernstraße 55
50672 Köln
INNOMOS GmbH
INNOMOS GmbH
Beckheide 1
33689 Bielefeld
Giesecke & Devrient GmbH
Giesecke & Devrient GmbH
Prinzregentenstraße 159
81677 München
tarent solutions GmbH
tarent solutions GmbH
Rochusstraße 2 - 4
53123 Bonn
Handelsverband Deutschland - HDE e.V.
Handelsverband Deutschland - HDE e.V.
Am Weidendamm 1A
10117 Berlin
E-Commerce-Center Köln (ECC Köln)
E-Commerce-Center Köln (ECC Köln)
Dürener Str. 401 b
50858 Köln
valuephone GmbH
valuephone GmbH
Waldstr. 7
08261 Schöneck
POSIFLEX GmbH
POSIFLEX GmbH
Kaiserswerther Straße 85
40878 Ratingen
Verifone GmbH
Verifone GmbH
Konrad-Zuse-Str. 19-21
36251 Bad Hersfeld
ConCardis GmbH
ConCardis GmbH
Helfmann-Park 7
65760 Eschborn
Management Forum der Verlagsgruppe Handelsblatt GmbH
Management Forum der Verlagsgruppe Handelsblatt GmbH
Eschersheimer Landstr. 50
60322 Frankfurt am Main
Bundesverband Digitale Wirtschaft (BVDW) e.V.
Bundesverband Digitale Wirtschaft (BVDW) e.V.
Berliner Allee 57
40212 Düsseldorf