Keyword: online trading

Thumbnail-Photo: Reduce web page load time – Methods at a glance...

Report • 18.06.2018

Reduce web page load time – Methods at a glance

Part 2 of the topic series: Mobile optimization

In the first part of our series, we talked about the challenges of a mobile web presence and analysis tools as outlined in the "Modern Mobile Web Technologies" guidelines of the German Federal Association of the Digital Economy. In this ...

Thumbnail-Photo: E-commerce in furniture retail: experiment, learn, compare notes...

Best practice interview • 14.05.2018

E-commerce in furniture retail: experiment, learn, compare notes

Marcus Diekmann of Matratzen Concord on the road to digital success

In 2016, discount mattress store Matratzen Concord launched its professional online store led by Marcus Diekmann (Director Digital, E-Commerce and Omnichannel). Since then, the online store has already received numerous awards. ...

Thumbnail-Photo: Digital transformation: Tasks for the new German government...

Report • 24.04.2018

Digital transformation: Tasks for the new German government

Smaller retailers ask for support to keep up with the competition

Digital technologies make it possible to increase operational efficiency and develop innovative options and concepts. Nevertheless, digital transformation makes many entrepreneurs feel uneasy. That was one of the results of a survey conducted by the ...

Thumbnail-Photo: Implementing successful e-commerce projects

Check list • 19.04.2018

Implementing successful e-commerce projects

Everything starts with a thought that develops into an idea ...

This also applies to an E-commerce project, which often provides the basis for a company’s digitization strategy. The following important points need to be considered for a successful implementation: Assemble the right team An E-commerce ...

Thumbnail-Photo: Online growth among housewares buyers extends to adjacent categories...

News • 05.04.2018

Online growth among housewares buyers extends to adjacent categories

“E-commerce has changed the way consumers shop for home products” (Joe Derochowski, executive director at NPD)

U.S. online sales of housewares products increased 18 percent in 2017, according to e-commerce insights from The NPD Group’s Checkout consumer receipt mining service. On average, nearly a quarter of online buyers purchased housewares ...

Thumbnail-Photo: Workwear and uniform manufacturers leverage e-commerce...

Millennial preferences • 04.04.2018

Workwear and uniform manufacturers leverage e-commerce

The Global Visionary Science Team at Frost & Sullivan reveals in their analysis - North American Workwear and Uniforms Market, Forecast to 2021 - that e-commerce is emerging as a viable and profitable channel for workwear and uniform ...

Thumbnail-Photo: Payment procedures: online retailers must customize the checkout...

E-commerce payments • 03.04.2018

Payment procedures: online retailers must customize the checkout experience

What PSD2 and the geoblocking ban mean for payment options in online stores

Credit card, PayPal, direct debit, pay by invoice or instant transfer – payment options for online shoppers drastically influence the buying decision process. Nevertheless, store owners still underestimate the importance of payment choices and ...

Thumbnail-Photo: It’s all about the right fabrics: an industry sector is entering the...

Interview • 15.03.2018

It’s all about the right fabrics: an industry sector is entering the digital age

”Research online, purchase offline has edged its way into the world of fabrics.“ Interview with Sven-Hendrik Timmermann from JAB ANSTOETZ Group

More than ever, today’s interior design industry has a tough time to attract customers to stores. In this interview, Sven-Hendrik Timmermann, Chief Digital Officer at JAB Josef Anstoetz KG, explains how the textile and fabric outfitter uses ...

Thumbnail-Photo: Sunday shopping creates rift

Report • 14.03.2018

Sunday shopping creates rift

Can Sunday shopping save brick-and-mortar retailers?

The ongoing debate over shopping hours on Sundays has heated up in recent months in Germany. Ver.di (the German trade union) successfully filed lawsuits against a number of Sunday shopping events nationwide. Communities and retail representatives ...

Thumbnail-Photo: Unified Commerce: Mapping all processes in real time...

Interview • 15.02.2018

Unified Commerce: Mapping all processes in real time

Avoid "frustrating stumbling blocks in the shopper experience”

Once it was multichannel, then omnichannel and now unified commerce. With new software options, all the functions of a customer journey are supposed to be apparently invisible and run from a single source. Jean-Marc Thienpont, Managing Director POS ...

Thumbnail-Photo: Amazon launching Whole Foods Market delivery service...

News • 13.02.2018

Amazon launching Whole Foods Market delivery service

Prime members will be able to tap free 2-hour delivery

Prime customers can enjoy free 2-hour delivery for orders over 35 Dollar from Whole Foods Market; Whole Foods Market groceries can be delivered through Prime Now to neighborhoods in Austin, Cincinnati, Dallas, and Virginia Beach Last week, Amazon ...

Thumbnail-Photo: Outerwear purchases

News • 06.02.2018

Outerwear purchases

More U.S. apparel consumers are opting for online, reports NPD’s Checkout

According to The NPD Group’s Checkout, a receipt mining service, close to one-third (29 percent) of total online apparel buyers purchased outerwear online in the 12 months ending November 2017, up two percentage points over the previous year. ...

Thumbnail-Photo: eBay Inc. reports fourth quarter and full year 2017 results...

News • 01.02.2018

eBay Inc. reports fourth quarter and full year 2017 results

eBay delivers record fourth quarter driven by strong holiday performance

eBay Inc., a global commerce leader, delivered revenue for the quarter ended December 31, 2017 of $2.6 billion, increasing 9% on an as-reported basis and 7% on a foreign exchange (FX) neutral basis, primarily driven by gross merchandise ...

Thumbnail-Photo: Unrealized potential in online food retailing...

Report • 30.01.2018

Unrealized potential in online food retailing

Fresh delivery service coverage primarily in metropolitan areas

Prior to the launch of Amazon Fresh in Germany, many e-commerce observers expected brick-and-mortar grocery retailers to do everything in their power to fight back with their own offers and services. This prediction has not come true. Several of the ...

Thumbnail-Photo: Amazon is not the cause but the symptom

Amazonization • 29.01.2018

Amazon is not the cause but the symptom

"Retailers must finally take advantage of their opportunities and stop complaining"

Regardless of what you might think of Amazon, in 2017, the internet giant has pioneered more innovations than any other entity. Amazon Flex, Prime Now, and Amazon Fresh are just some of the projects the U.S. company created to explore new ways to ...

Thumbnail-Photo: Click & Collect: More in-store sales thanks to store pickup...

Omnichannel • 08.01.2018

Click & Collect: More in-store sales thanks to store pickup

Opportunity and challenge for the retail sector: Retailers can really benefit from this service

Click and Collect, In-Store Pickup, Click & Go: there are many terms that describe the store pickup process of online orders. Retailers can really benefit from this service; provided that they are armed with a professionally developed concept of ...

Thumbnail-Photo: Increasing demand for convenience drives us shoppers online...

Study • 07.12.2017

Increasing demand for convenience drives us shoppers online

61 percent felt it was easier to compare prices online as opposed to in the store

Convenience is the most important factor for US shoppers when choosing to buy online, reveals a study by Arvato, a global provider for full-service eCommerce and supply chain solutions. Original research of over 2,000 US shoppers found 58 ...

Thumbnail-Photo: “Just walk out“: the invisible payment process...

Report • 06.12.2017

“Just walk out“: the invisible payment process

Pay automatically with zero-click payment and smart store technologies

Retailers are constantly looking for solutions that make payments easier and more automated. After all, an easy payment process also makes it easier to spend money, at least when it comes to small amounts and quantities. According to a study by ...

Thumbnail-Photo: Lokaso.Siegen: Siegerland’s online marketplace celebrates its one-year...

Report • 27.11.2017

Lokaso.Siegen: Siegerland’s online marketplace celebrates its one-year anniversary

An asset for the region, but also a benefit for retailers?

It has been one year since the Lokaso.Siegen online marketplace has gone live. That’s why we headed for the scenic Siegerland again and asked for feedback. ...

Thumbnail-Photo: Parcel lockers: around the clock delivery service...

Interview • 22.11.2017

Parcel lockers: around the clock delivery service

Interview with Gunnar Anger, managing director ParcelLock GmbH on the future of parcel delivery

A successful delivery significantly impacts how customers rate their shopping experience. That’s why new, flexible solutions along the entire supply chain are in great demand. This includes a universally accessible parcel locker system. Gunnar ...

Thumbnail-Photo: Holiday Shopping Season 2017: The early bird catches the worm...

News • 13.11.2017

Holiday Shopping Season 2017: The early bird catches the worm

Online will be the growth driver

Procrastination dwindles as more shoppers plan to start Thanksgiving weekend with their holiday shopping. The Holiday 2017 shopping season will be the first when more U.S. consumers will start shopping in the middle of the season (Thanksgiving ...

Thumbnail-Photo: “Omnichannel is not a retail invention but a response to customer...

Interview • 19.10.2017

“Omnichannel is not a retail invention but a response to customer needs“

Interview with Jens Thomas, Department Manager POS Design at Dänisches Bettenlager

Dänisches Bettenlager continues to expand its city store concept. The company is currently testing a high-tech store in Flensburg. In this conversation with iXtenso, Jens Thomas reveals how the firm offers its complete portfolio of products ...

Thumbnail-Photo: Carrefour launches My Carrefour data intelligence platform in Brazil...

News • 19.10.2017

Carrefour launches My Carrefour data intelligence platform in Brazil

The new program translates the company’s omni-channel strategy in the country

Carrefour launches in Brazil the My Carrefour omni-channel data intelligence platform  which concentrates the company’s retail services in a single democratic, free and national benefits program, composed of offers, coupons and other ...

Thumbnail-Photo: Online shoppers plan to spend more than in-store shoppers this holiday...

News • 17.10.2017

Online shoppers plan to spend more than in-store shoppers this holiday

The rivalry between online and traditional retail will heat up during the 2017 holiday season

On average, U.S. consumers anticipate doing nearly 40 percent of their 2017 holiday shopping online, up from one-third just two years ago. According to NPD’s 2017 Holiday Purchase Intentions Survey, consumers who will be holiday shopping ...

Thumbnail-Photo: Updates for OpenRTB to increase security and trust in bidding process...

News • 06.10.2017

Updates for OpenRTB to increase security and trust in bidding process

IAB Lab Tech's OpenRTB 3.0 framework released for two-phase public comment

The IAB Technology Laboratory released for public comment OpenRTB 3.0, a major overhaul to the real-time bidding framework that will heighten trust in the security of the automated advertising supply chain by giving buyers more transparency during ...

Thumbnail-Photo: Over half of online shoppers prefer shopping directly with brands over...

Global brand survey • 04.10.2017

Over half of online shoppers prefer shopping directly with brands over retailers

Brick-and-mortar retail continues to be an important component of the brand experience

New study explores consumer shopping preferences in today’s connected society and provides insight into how brands can best meet consumer needs. The retail industry is constantly undergoing change, altering the roles of retailers, brands ...

Thumbnail-Photo: Shopping with voice command

Voice assistants • 26.09.2017

Shopping with voice command

Voice commerce more than just another customer touchpoint for retailers

Their names are Cortana, Siri, Google Assistant or Alexa: the digital voice assistants of Microsoft, Apple, Google, and Amazon, respectively. They respond to your verbal commands or answer your questions. What’s more, you can also control ...

Thumbnail-Photo: Nordstrom expands its Reserve Online & Try In Store service...

News • 30.08.2017

Nordstrom expands its Reserve Online & Try In Store service

Nearly 40 stores across the US

Nordstrom announced that it has expanded its Reserve Online & Try In Store service to nearly 40 stores across the US; following a pilot in six stores. The service allows customers to select items online and try them on in person at ...

Thumbnail-Photo: Ocado becomes the UK’s first supermarket to launch app for Amazon Alexa...

News • 29.08.2017

Ocado becomes the UK’s first supermarket to launch app for Amazon Alexa

Online-only grocery retailer introduces app for voice-controlled shopping

Grocery shopping just got even easier thanks to Ocado. The online-only grocery retailer today announces it will be the first supermarket in the UK to launch an app for the voice-controlled Amazon Alexa. The Ocado app for Amazon Alexa, the voice ...

Thumbnail-Photo: World’s first location-based online marketplace exclusively for small...

News • 24.08.2017

World’s first location-based online marketplace exclusively for small retailers

LiveShopBuy launches crowdfunding campaign to finalize the project

Big box stores and online marketplaces like Amazon force more and more small businesses in our neighborhoods to close their doors every day. The founders of LiveShopBuy have designed the world’s first location-based online marketplace ...

Thumbnail-Photo: Overstock.com announces adoption of all the major cryptocurrency payments...

News • 17.08.2017

Overstock.com announces adoption of all the major cryptocurrency payments

First major retailer to accept bitcoin continues to lead the way in adoption of cryptocurrency payments

Overstock.com announces an integration with ShapeShift, the world’s leading instant digital asset exchange, that allows customers to use all the major cryptocurrencies, including Ethereum, Litecoin, Dash, Monero, and the new Bitcoin Cash, ...

Thumbnail-Photo: New Temando ‘State of Shipping in Commerce’ report reveals gap...

News • 15.08.2017

New Temando ‘State of Shipping in Commerce’ report reveals gap between U.S. retailers and Prime-centric online shoppers

Survey identifies CX-driven shipping experiences as critical to conversion

Temando, a leading shipping and fulfilment software platform for commerce, today announced United States retailer and consumer survey data from its annual research report ‘State of Shipping in Commerce’. The survey polled 270 small and ...

Thumbnail-Photo: Shoppable content: content and commerce merge with a click...

Specialist article • 07.08.2017

Shoppable content: content and commerce merge with a click

The potential goes beyond fashion and sports

Shoppable content is a fairly recent e-commerce trend, albeit one that is gaining momentum in the fields of fashion, sports, interior design as well as food. Its implementation is technically sophisticated, but what’s most important is the ...

Thumbnail-Photo: Research examines benefits of promoting competing retail websites...

News • 03.08.2017

Research examines benefits of promoting competing retail websites

In-store advertising by competitors is a common practice across the web and can be advantageous for both retailers

A few years ago, Dr. Mohammad Zia PhD was checking flight prices on Expedia when he was puzzled by a section of the website that prompted him to run the same search on competing travel websites, including Priceline and Orbitz. "Instead of ...

Thumbnail-Photo: Differentiation leads the pack for Hot 100 Fastest-Growing Retailers...

News • 02.08.2017

Differentiation leads the pack for Hot 100 Fastest-Growing Retailers

Whether they sell through traditional stores, online or both, companies that provide unique offerings and experiences for consumers dominate the list of Hot 100 Retailers.

“The retail industry is getting better at addressing shifts in shopping behaviors and thinking differently,” Stores Media Editor Susan Reda said. “What matters most to consumers is a retailer differentiating itself in the ...

Thumbnail-Photo: The EU data privacy landscape has already changed...

News • 12.07.2017

The EU data privacy landscape has already changed

The GDPR is legislation that effectively replaces the Data Protection Act 1998 in the UK

With less than a year to go before organisations which process, use or exchange consumers’ personal data within the EU need to comply with the new General Data Protection Regulation (GDPR), eCommerce systems integrator Tryzens has highlighted ...

Thumbnail-Photo: UK smartphone shopping to overtake tablet spend by 2018...

News • 10.07.2017

UK smartphone shopping to overtake tablet spend by 2018

Spend via smartphones will outperform spend via tablets, accounting for 51.5 percent of the UK mobile and tablet market in 2018, says research

According to the company’s latest report, sales of tablet devices are declining as consumers choose to spend more time on smartphones. Consequently, spend via these devices is set to grow 112 percent in the next five years. Key sectors aiding ...

Thumbnail-Photo: Affordable clothing e-retailer RoseWholesale is becoming more...

News • 16.06.2017

Affordable clothing e-retailer RoseWholesale is becoming more customer-centric

E-commerce clothing site is focusing on better quality and an easier shopping process

RoseWholesale, an Asia-based online fashion retailer with wholesale prices, has taken several major steps to ensure product quality and enhance the shopping process. "The increase in Internet shopping in recent years has encouraged many ...

Thumbnail-Photo: Poshmark launches the Posh Dressing Room

Company News • 01.05.2017

Poshmark launches the Posh Dressing Room

In-app styling experience matching shoppers with millions of stylists

Poshmark, a social marketplace for fashion where anyone can buy, sell and share their style with others, launches the Posh Dressing Room, a one-on-one styling experience between a buyer and a Seller Stylist that brings the essence of shopping in a ...

Thumbnail-Photo: Click & Collect: the future of online grocery shopping...

Company News • 05.04.2017

Click & Collect: the future of online grocery shopping

Smart services and techniques are constantly improving the customer experience

Click & Collect is a smart solution for both busy shoppers and profit-seeking retailers. It solves many of the problems that have prevented online shopping for groceries from taking off, such as costly deliveries and the small range of available ...

Thumbnail-Photo: Future of bricks and mortar stores in question...

News • 07.02.2017

Future of bricks and mortar stores in question

Most physical shops remain ‘offline’, unable to offer the speed, flexibility and sheer ease of use that consumers take for granted on websites

Consumers are growing increasingly frustrated with a high street shopping experience that offers little of the convenience of online counterparts, with four in ten (40 percent) claiming shopping in-store is a chore and a third (32 percent) saying ...

Thumbnail-Photo: Online retail prices often match those in stores...

News • 03.02.2017

Online retail prices often match those in stores

Study shows online retail prices often match store prices - and suggests why they sometimes do not

When you buy products online, do you imagine you could get better prices in a store? Conversely, does in-store shopping lead you to wonder whether you are missing better prices online? Fear not. An innovative study by an MIT economist shows that ...

Thumbnail-Photo: Successful omnichannel project by OSP and novomind in Thailand...

Company News • 18.01.2017

Successful omnichannel project by OSP and novomind in Thailand

The omnichannel software Movex will be integrated for a webshop project by the Thai retail group CP ALL

Successful omnichannel entry for the Thai retail group CP ALL: Otto Group Solution Provider (OSP), an IT service provider with many years of experience in retail and logistics, launched the first CP All webshop that is linked with other sales ...

Thumbnail-Photo: Online sales to account for a larger share of retail in Germany...

News • 12.01.2017

Online sales to account for a larger share of retail in Germany

yStats.com report

The publication, "Germany B2C E-Commerce Sales Forecasts: 2016 to 2020," synthesizes several reliable primary sources in outlining future growth. The fifth largest E-Commerce market globally, and the second largest in Europe after the ...

Thumbnail-Photo: Customer reviews are pure gold – Manufacturers can support retailers...

Optimal Product Information • 17.11.2016

"Customer reviews are pure gold" – Manufacturers can support retailers with content

Interview with Dr. Thomas Salditt, Head of Digital Business Enabling at BSH

These days, customers want entirely different product information than they did in the past – especially when it comes to refrigerators, dishwashers and the like. Dr. Thomas Salditt from BSH Home Appliances Corporation talks about the contents ...

Thumbnail-Photo: The Black Friday store experience is driving consumers online...

News • 02.11.2016

The Black Friday store experience is driving consumers online

Half of US and UK consumers will not be shopping during Black Friday or will not visit stores, because of the stress of the experience

Periscope By McKinsey has released the findings of new research conducted with US & UK consumers on their attitudes towards Black Friday 2016, and how they plan to shop. Black Friday may be considered one of the biggest shopping events of the ...

Thumbnail-Photo: Famu Alumnus launches Maylink online accessory store...

Company News • 14.10.2016

Famu Alumnus launches Maylink online accessory store

Maylink is new online accessories store launched by Florida A&M University graduate Nicholas Hicks

...

Thumbnail-Photo: Customers want closer ties between in-store and online says study...

News • 19.09.2016

Customers want closer ties between in-store and online says study

50 percent would like future shops to offer virtual reality product-testing

European consumers want the online and in-store shopping experience to be entirely integrated with greater use of technology on the high street, according to CBRE, the world’s leading global real estate advisor. In a pan-European study of ...

Thumbnail-Photo: J.Crew and Nordstrom announce partnership

Company News • 01.09.2016

J.Crew and Nordstrom announce partnership

Edited J.Crew collection to be featured in 16 Nordstrom stores and at Nordstrom.com

J.Crew Group, Inc. announces that Nordstrom will sell an edited assortment of the J.Crew collection at select Nordstrom full-line stores and at Nordstrom.com beginning September 12th. The assortment will include women's apparel, accessories and ...

Thumbnail-Photo: ”Delivery is crucial in the online shopping experience“...

Interview • 24.05.2016

”Delivery is crucial in the online shopping experience“

Interview with Arjan Kerkhoff, Senior Director Key Account Management Northern & Central Europe at MetaPack

Not only are they young and like to spend money, they are also very tech savvy: the Millennial Generation. Since they grew up with the Internet, they are well informed and already had experiences with online retailers. In this iXtenso interview, ...

Thumbnail-Photo: Of live chats and artificially intelligent search engines...

Online stores and customer service • 10.05.2016

Of live chats and artificially intelligent search engines

Man or machine: who would you like to get advice from? That probably depends on the way you are being approached.

Whether it is via live chats with real employees or artificially intelligent search functions such as IBM’s Watson. The only thing that’s important here is to answer customer requests as fast and easily as possible. You are probably ...

Thumbnail-Photo: Missed opportunities: Challenging online shopping...

Report • 05.04.2016

Missed opportunities: Challenging online shopping

Accessible websites generate sales

First, the good news: technically, there should only be winners when it comes to this subject. Providers of accessible websites service the largest possible group of customers and generate the most sales. However, many people need to overcome ...

Thumbnail-Photo: ”Many customers are willing to try online grocery shopping“...

Interview • 30.03.2016

”Many customers are willing to try online grocery shopping“

Interview with Marcel Fuhlmann, CEO of diva-e Digital Value Enterprise GmbH

Marcel Fuhlmann, CEO and Manager of the Business Unit Platform Online Food Retailing at diva-e Digital Value Enterprise GmbH, explains which criteria successful online grocery stores should meet.

Thumbnail-Photo: Making shopping even more convenient for consumers...

Interview • 07.03.2016

"Making shopping even more convenient for consumers"

Interview with EuroCIS-Director Elke Moebius about the highlights and trends of the trade fair

EuroCIS 2016 was a complete success: boasting a significantly increased number of visitors and for the first time, an exhibition floor plan of more than 10,000m², it featured the latest trends in retail technology. At the conclusion of the ...

Thumbnail-Photo: Otto experiments with NFC

Report • 11.11.2015

Otto experiments with NFC

Sticker as a "Product Wizard"

Online retailer OTTO currently experiments with the different possible applications of the Near Field Communication (NFC) technology. But Otto is not looking for payment functions, but rather focusing on the service aspect. With an NFC-button ...

Thumbnail-Photo: Social media remains an important tool for retailers...

Company News • 23.10.2015

Social media remains an important tool for retailers

Almost all online retailers use social media

Social media is a great way to stay in touch with customers and to respond quickly to questions and problems. This has also been recognized by many German retailers. Online retailers in particular are focusing on social media. According to a ...

Thumbnail-Photo: The customer needs to receive consistent information and services at...

Interview • 21.10.2015

"The customer needs to receive consistent information and services at each contact point"

Interview with Mirko Hüllemann, CEO of Heidelpay

Invoice, PayPal, direct debit und instant transfer are the preferred methods of payment of German customers in eCommerce. Several studies over the past few years have also shown: offering convenient payment methods has become an especially important ...

Thumbnail-Photo: B2C and B2B are becoming more and more alike...

Report • 08.10.2015

"B2C and B2B are becoming more and more alike"

28. ECC-Forum "B2B in Digital Transformation" in Cologne

Cologne as a meeting place of retail: After the spring edition of the ECC-Forum as usual put the focus on the B2C sector with the topic "Experience and Service in (Online) Retail" around 155 participants came together in Cologne on October ...

Thumbnail-Photo: Retail concepts at the airport have to become more individual...

Report • 30.09.2015

Retail concepts at the airport have to become more individual

Retail at airports is becoming more comprehensive, digital and more regional

At airports there is s chance for retailers to do really good business. But airports need the right retail concept – not only for passengers but also for customers from throughout the region. From online offers to special services and a ...

Thumbnail-Photo: “The key to success lies in collaboration”...

Interview • 07.08.2015

“The key to success lies in collaboration”

Interview with Andreas Bauer, CPO of 004 GmbH

Online retail not only offers sales potential for retailers but also for manufacturers. How can retailers and producers subsequently avoid getting into an uncomfortable competitive situation online? Andreas Bauer, CPO of 004 GmbH, argues in favor of ...

Thumbnail-Photo: ”Germany’s eCommerce industry is strongly influenced by the...

Interview • 07.08.2015

”Germany’s eCommerce industry is strongly influenced by the ecosystem“

Interview with Hagen Meischner, Country Manager Deutschland for PrestaShop

Starting an online shop today no longer needs to be expensive and complicated. Just like in other IT areas, free open source tools have long since been available. Yet do these savings not inevitably come at the expense of quality? Hagen Meischner, ...

Thumbnail-Photo: “Online stores using responsive design cannot be tested enough“...

Interview • 07.08.2015

“Online stores using responsive design cannot be tested enough“

Interview with Michel Sperlich, Managing Director of onlinedesign.eu

A lot of development work is needed before an online store can be launched. All store components need to work properly – and with all end devices. This requires extensive tests. These days, developers are able to outsource this testing to the ...

Thumbnail-Photo: “Data-driven companies are clearly more successful in eCommerce“...

Interview • 10.04.2015

“Data-driven companies are clearly more successful in eCommerce“

Interview with Alexander Reschke, CMO of Webdata Solutions

The eCommerce market is shaped in particular by its dynamics. Developments and trends move a lot faster than in pure brick-and-mortar retail and online retailers need to be able to respond quickly and remain flexible to changes in the market. In an ...

Thumbnail-Photo: “It can take weeks before a security hole at the POS system has been...

Interview • 19.03.2015

“It can take weeks before a security hole at the POS system has been fixed in retail chains“

Interview with Rick Chavie, Chief Solution Officer for hybris software

Retail is one of the most frequent targets for fraud and data abuse –nearly one quarter of all data abuse cases strike the retail and gastronomy sectors. Thanks to modern technologies, eCommerce is able to provide a high level of transaction ...

Thumbnail-Photo: eCommerce: Retail currently needs employees with in-depth knowledge...

Interview • 17.03.2015

eCommerce: "Retail currently needs employees with in-depth knowledge"

Interview with Peter Stolpe, Director of Retail Qualifications at the Akademie Handel

The key for small and medium-sized retailers to stay competitive despite the big online retail competition lies in going online, too. With a new postgraduate program, the Akademie Handel (English: Retail Academy) in Munich trains retail employees to ...

Thumbnail-Photo: “A professional concept for category and attribute management pays...

Interview • 01.10.2014

“A professional concept for category and attribute management pays off“

Interview with Korhan Canbolat, Owner of Canbolat Vertriebsgesellschaft mbH

In 2009, Korhan Canbolat founded the Canbolat Vertriebsgesellschaft (English translation: Canbolat Distribution Company) and has turned it into an efficient and sustainably successful online retail company since then. With a wide range of goods in ...

Thumbnail-Photo: Bigger not always better

Company News • 07.05.2014

Bigger not always better

NCC research

The UK’s 50 busiest e-tailers had website load times three times slower than the industry standard during Q1, according to NCC Group’s quarterly retail benchmark report. Data from the global information assurance firm revealed the ...

Thumbnail-Photo: Logistics decides the future of online food sales...

Interview • 05.05.2014

"Logistics decides the future of online food sales"

Interview with Dr. Bernhard Albert, Foresight Solutions

The eCommerce story is a success story. More and more products are being bought online. Yet one area online retail has not been able to conquer is food retailing. Dr. Bernhard Albert from the Foresight Solutions Institute for Future Research assists ...

Thumbnail-Photo: The customer makes his food buying decision when he plans the meals...

Interview • 05.05.2014

"The customer makes his food buying decision when he plans the meals"

Interview with Silvan Dolezalek, Zaunz Publishing and Robert Walters, Cookbutler

No question about it, e-Commerce is booming, but it doesn’t apply to all industry sectors the same way. While books, clothing items or consumer electronics are already being sold online to a large extent, online food retail is still in its ...

Thumbnail-Photo: Many customers are not ready yet to shop groceries online...

Interview • 05.05.2014

"Many customers are not ready yet to shop groceries online"

Interview with Alexander Graf, Kassenzone.de

The Kassenzone.de (English: Checkout Zone) blog was started in 2008 by Alexander Graf and Florian Hermsdorf and covers developments of online business models. In this iXtenso interview, e-commerce expert Graf, who already among other things oversaw ...

Thumbnail-Photo: Online Shops: Secure Shopping Satisfies Customers...

Interview • 01.03.2013

Online Shops: Secure Shopping Satisfies Customers

Interview with Sebastian Spooren, Project Leader at it-sicherheit.de

Whether it’s food, books or electrical appliances – online shops offer a very large assortment of products. At this point, Internet users in Germany are making 25 percent of purchases online. But is online shopping always secure? Online ...

Thumbnail-Photo: Online Stores and Security

Report • 01.03.2013

Online Stores and Security

How secure is mobile shopping?

Smartphones and tablets are no longer just mere communication tools. Today modern devices do not just replace the camera and MP3 Player. Internet-capable mobile phones are turning more and more into sales consultants and sales counters, and are ...

Thumbnail-Photo: “eCommerce promotes traditional types of advertising“...

Interview • 31.01.2013

“eCommerce promotes traditional types of advertising“

iXtenso-Interview with Ute Holtmann and Marlene Lohmann, EHI Retail Institute

Retail today has a great many possibilities for advertising and customer communication available – and the Internet constantly creates new channels. Nevertheless, the traditional types of advertising such as ads, flyers and catalogs continue ...

Thumbnail-Photo: “Our consumers expect us to serve them through the online-channel.”...

Interview • 05.01.2012

“Our consumers expect us to serve them through the online-channel.”

Interview with Rune Sølvsteen, e-commerce Director ad interim at Hunkemöller

Founded in 1886, Hunkemöller is one of the largest lingerie chains in Europe. The Dutch company employs more than 2.600 people and runs more than 450 shops in 15 countries. Hunkemöller has been active on the internet since 2001 and launched its ...

Thumbnail-Photo: Stores end up being downloaded more and more to mobile devices...

Report • 05.10.2011

Stores end up being downloaded more and more to mobile devices

m.bahn.de or m.tagesschau.de – the “m” is getting increasingly important on the Internet. There are more and more web pages specifically for mobile devices. Retailers are strongly getting in on the act. It’s practically a ...

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Stibo Systems GmbH
Stibo Systems GmbH
Caffamacherreihe 8
20355 Hamburg
Bizerba SE & Co. KG
Bizerba SE & Co. KG
Wilhelm-Kraut-Straße 65
72336 Balingen
Institut für Handelsforschung (IfH)
Institut für Handelsforschung (IfH)
Dürener Str. 401b
50858 Köln
SALT Solutions AG
SALT Solutions AG
Charlottenstraße 34
01099 Dresden
British Retail Consortium
British Retail Consortium
21 Dartmouth Street, Westminster
SW1H 9BP London
GS1 Germany GmbH
GS1 Germany GmbH
Maarweg 133
50825 Köln
ORACLE Deutschland B.V. & Co. KG
ORACLE Deutschland B.V. & Co. KG
Salzufer 8
10587 Berlin
EURONICS Deutschland eG
Berblingerstr. 1
71254 Ditzingen
plentymarkets GmbH
plentymarkets GmbH
Bürgermeister-Brunner-Straße 15
34117 Kassel
GfK GeoMarketing GmbH
GfK GeoMarketing GmbH
Werner-von-Siemens-Str. 9
76646 Bruchsal
InterCard AG
InterCard AG
Mehlbeerenstr. 4
82024 Taufkirchen b. München
Nexiga GmbH
Nexiga GmbH
Mozartstr. 4-10
53115 Bonn
arvato Systems
arvato Systems
An der Autobahn 200
33333 Gütersloh
Omikron Data Quality GmbH
Omikron Data Quality GmbH
Habermehlstr. 17
75172 Pforzheim
CosmoShop GmbH
CosmoShop GmbH
Zeppelinstrasse 2
82178 Puchheim
Heidelberger Payment GmbH
Heidelberger Payment GmbH
Vangerowstraße 18
69115 Heidelberg
Manhillen Drucktechnik GmbH
Manhillen Drucktechnik GmbH
Schillerstraße 90
71277 Rutesheim
OXID eSales AG
Bertoldstraße 48
79098 Freiburg