Keyword: customer analysis

Thumbnail-Photo: New Sales Director at Mood Media

Company News • 29.06.2018

New Sales Director at Mood Media

Heike Fortmann-Weyers has been appointed as the new Sales Director

Fortmann-Weyers reports directly to Linda Ralph, VP of International Business Development at Mood Media, the leading international provider of in-store media. For more than eight decades, the company has been improving the customer experience at the ...

Thumbnail-Photo: Habits of the new generation of shoppers

News • 26.06.2018

Habits of the new generation of shoppers

Criteo’s Generation Z report

Criteo released findings from its Gen Z report, based on the Criteo shopper story. The report analyzed shopping perceptions from thousands of members of Generation Z (Gen Z) and found that this powerful group of shoppers share a love of real-world ...

Thumbnail-Photo: Millennial parents shop differently

News • 04.05.2018

Millennial parents shop differently

NRF study finds varying shopping behavior in generations of parents

As millennials reach their late 20s and 30s, many are reaching their next step in life: parenthood. And findings from the spring edition of the National Retail Federation’s quarterly Consumer View report released today provide insight into how ...

Thumbnail-Photo: Psychographic targeting: fostering a personalized online customer...

Online advertising campaigns • 27.03.2018

Psychographic targeting: fostering a personalized online customer approach

Interview with Professor Joost van Treeck, Consumer Psychologist at the University of Applied Sciences Fresenius in Hamburg

Target audiences are generally identified by sociodemographic factors such as age, gender, family status or place of residence. Psychographics now broadens the previously applied segmentation and adds two dimensions: the personality and behavior of ...

Thumbnail-Photo: ’Shoppertainment’ is the key to increasing sales in-store...

Top News • 01.02.2018

’Shoppertainment’ is the key to increasing sales in-store

By Mark Thomson, Director of Retail Solutions, Zebra Technologies

In-store retail technology is evolving with great speed, and a growing trend for 2018 is ‘Shoppertainment’, a millennial-led trend where a trip to a shopping centre is as much as seeking an experience as coming home with a product. As ...

Thumbnail-Photo: UK click & collect sales set to soar 55.6 percent to 2022...

News • 25.01.2018

UK click & collect sales set to soar 55.6 percent to 2022

Click & collect continues to rise rapidly in the UK, outpacing growth in the online retail channel

Click & collect continues to rise rapidly in the UK, outpacing growth in the online retail channel, with click & collect sales forecast to account for 13.9 percent of total online spend in 2022, 1.9 percentage points higher than in ...

Thumbnail-Photo: Retail of the future: technologies for a smart customer journey...

Video • 17.01.2018

Retail of the future: technologies for a smart customer journey

Video report shows trends of EuroCIS 2018

The customer is the focus of tomorrow's Customer Journey. Retailers can use interactive, virtual and personalized offers to attract and inspire customers at home, especially in the digital age. We have tried out the latest technologies in the ...

Thumbnail-Photo: Report shows not-so-smart holiday shopping habits...

News • 25.12.2017

Report shows not-so-smart holiday shopping habits

We're heavily inclined to make impulse purchases, but we aren't very likely to be as careful about what it is we're buying

A recent survey of consumer buying habits by Breakthrough Research reveals the contradictory nature of the American buying public. Right before winter holidays is the most common time of year for impulse buying, and consumers are half as likely to ...

Thumbnail-Photo: MediaMarkt Eindhoven: Inspiring customers with interactive technologies...

Video • 14.12.2017

MediaMarkt Eindhoven: Inspiring customers with interactive technologies

The customer experience is an important success factor in the digital age since customers want more inspiration and emotions. MediaMarkt’s Next Generation Store in Eindhoven is one of those stores that are focusing on a new lasting shopping ...

Thumbnail-Photo: Retail technology that delivers customer insight...

Company News • 11.12.2017

Retail technology that delivers customer insight

Use of video analysis for greater profitability and less inventory losses

How can analytics help improve the retail customer experience and ultimately drive sales? What additional customer insight can they provide? How can retailers use this information? And where should they start? These are some of the fundamental ...

Thumbnail-Photo: Retailers transform their business to be more customer-centric...

News • 11.12.2017

Retailers transform their business to be more customer-centric

According to the 2017 Merchandise Planning Survey, Retailers are focused on transforming their entire merchandising process

According to a new report from BRP, retailers must accommodate customers who “pre-shop” for merchandise online before they ever enter a store, want one-day or even same-day delivery, and expect “more” from their shopping ...

Thumbnail-Photo: The high street surveillance revolution

Company News • 05.12.2017

The high street surveillance revolution

A journey towards intelligence

There is a great competitive force at work against high street retailers, one that continues to tempt customers into spending their hard-earned cash elsewhere. This is of course online shopping, with online sales rising 17 per cent following a ...

Thumbnail-Photo: Tackling the Black Friday sales

News • 29.11.2017

Tackling the Black Friday sales

Debenhams research reveals the amount of preparation customers make when Black Friday approaches

New research from British retailer Debenhams reveals the amount of preparation and planning shoppers put into making sure they get the item they want on Black Friday. The survey, which saw 2,000 shoppers across the UK questioned on their plans, ...

Thumbnail-Photo: Promotions just as important to UK customers as product quality...

Study • 23.11.2017

Promotions just as important to UK customers as product quality

Study finds that promotions are a key factor in customers’ purchasing decisions when buying home and kitchen appliances

When it comes to buying home and kitchen appliances, British consumers admit that the right reward is just as important to them as quality of product. The independent study of 2,000 British adults, commissioned by 360insights, found that 17 ...

Thumbnail-Photo: Racial profiling by retailers creates an unwelcome climate for black...

Study • 16.11.2017

Racial profiling by retailers creates an unwelcome climate for black shoppers

Discrimination endured by black shoppers forces them to downplay their race or shy away from an activity among the most common and celebrated in American culture, according to new research. The study, "Shopping While ...

Thumbnail-Photo: Promotions just as important to UK customers as product quality...

News • 20.10.2017

Promotions just as important to UK customers as product quality

Study finds that promotions are a key factor in customers’ purchasing decisions when buying home and kitchen appliances

When it comes to buying home and kitchen appliances, British consumers admit that the right reward is just as important to them as quality of product. The independent study of 2,000 British adults, commissioned by 360insights, found that 17 percent ...

Thumbnail-Photo: Smart retail through use of sensor technology...

Report • 29.09.2017

Smart retail through use of sensor technology

How brick-and-mortar retail can catch up to the informational edge of e-commerce

E-commerce has a clear advantage over brick-and-mortar retail when it comes to subjects like big data, personalization, and automation. Every time search and buying processes take place online, information about customers practically collects ...

Thumbnail-Photo: 72 per cent of UK consumers frustrated by shopping...

News • 19.09.2017

72 per cent of UK consumers frustrated by shopping

The figures show an improvement on last year’s measures

Year-long research shows that despite a seven per cent decline in frustration-levels over the last 12 months, many areas of omni-channel operation still fail to meet consumer expectations 72 percent of consumers say the experience of shopping in ...

Thumbnail-Photo: Dinner is served

Company News • 18.09.2017

Dinner is served

Germans eat more fresh food than people in France

Contrary to a German proverb about eating like God in France, a consumer survey about fresh food now reveals that people in Germany averagely spend less money for fresh food than in France while eating more of it than their neighbors. The ...

Thumbnail-Photo: Douglas: A more personal sales approach with the new Beauty Card...

Interview • 04.08.2017

Douglas: A more personal sales approach with the new Beauty Card

“It’s crucial to understand our customers across all channels“ - Interview with Thomas Oberste-Schemmann, Douglas

The Douglas perfumery chain makes positive experiences with its new customer loyalty card. Thomas Oberste-Schemmann, Director of Global CRM Analytics, talks to us about the benefits for customers and the conclusions the company can draw from an ...

Thumbnail-Photo: Xovis – people flow monitoring for the IoT age...

Video Advertisement • 04.07.2017

Xovis – people flow monitoring for the IoT age

More than 40.000 Xovis 3D sensors are deployed in the retail industry

Switzerland based Xovis is the market leader in people flow monitoring in the airport and retail industry. More than 40 international airports count on Xovis 3D sensors and software solutions to measure waiting times, passenger throughput and other ...

Thumbnail-Photo: In-store tracking: customer buying behavior analysis ever more precise...

Report • 29.06.2017

In-store tracking: customer buying behavior analysis ever more precise

… but keep it anonymous and compliant with data protection legislation

At what times do guests visit the store and how do they behave? And how does this impact sales? Retailers have to address these issues to optimize the brick-and-mortar shopping experience. To do this, retailers have access to a wide range of ...

Thumbnail-Photo: Ranking retailers from top to bottom on customer loyalty...

News • 19.06.2017

Ranking retailers from top to bottom on customer loyalty

inMarket utilizes its industry-leading location data to project growth and closures

inMarket announced its Spring 2017 Loyalty Report for Retail. This report is the first in a series that will cover various brick and mortar verticals, using mobile location data to identify customer loyalty.  inMarket uses ...

Thumbnail-Photo: EuroShop 2017: real time retail operations with smart cosmos solutions...

Video • 31.03.2017

EuroShop 2017: real time retail operations with smart cosmos solutions

Connecting the real world to the digital world

Smart cosmos shows how living product data connects the real world to the digital world. ...

Thumbnail-Photo: NRF says later easter expected to bring record spending...

News • 30.03.2017

NRF says later easter expected to bring record spending

Americans will spend more than ever as they celebrate Easter nearly three weeks later this year than last

According to NRF’s annual survey, spending for Easter is expected to reach 18.4 billion dollars, up 6 percent over last year’s record 17.3 billion dollars and a new all-time high in the survey’s 14-year history. Those ...

Thumbnail-Photo: CeBIT presented solutions for the retail industry...

Video • 28.03.2017

CeBIT presented solutions for the retail industry

Be prepared for the future!

The CeBIT in Hanover presented topics about digitzation that will support the economic success of tomorrow with the most innovative solutions. We want to show you some of the highlights – especially for the retail industry. ...

Thumbnail-Photo: Philips Lighting installs first supermarket with indoor positioning in...

Company News • 15.03.2017

Philips Lighting installs first supermarket with indoor positioning in Germany

Edeka Paschmann supermarket in Düsseldorf first to pioneer Philips’ indoor positioning in Germany

Philips Lighting announced that the Edeka Paschmann supermarket in Düsseldorf is the first in Germany to benefit from Philips’ indoor positioning system. In collaboration with its Location Lab partner Favendo, Philips Lighting delivered a ...

Thumbnail-Photo: Hella Aglaia – Counting with a system

Video • 06.03.2017

Hella Aglaia – Counting with a system

Advanced People Sensor (ASP) Product Serie

How many customers enter the shop, do they buy anything and how long do they stay? Retailers need to know answers to these questions. A new product line helps to find them. ...

Thumbnail-Photo: Organizations must pay attention to new factors driving customer loyalty...

News • 16.02.2017

Organizations must pay attention to new factors driving customer loyalty in the digital age

Accenture Strategy unveils the new ‘languages of loyalty’ driving customer relationships in the digital age

Organizations are wasting billions of dollars each year on customer loyalty programs that don’t work like they used to, according to new research from Accenture Strategy. With millions of loyalty points sitting dormant and the majority of U.S. ...

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Xovis AG
Xovis AG
Industriestrasse 1
3052 Zollikofen

HELLA Aglaia Mobile Vision GmbH
HELLA Aglaia Mobile Vision GmbH
Ullsteinstraße 140
12109 Berlin
Mood Media GmbH
Mood Media GmbH
Wandalenweg 30
20097 Hamburg
Bizerba SE & Co. KG
Bizerba SE & Co. KG
Wilhelm-Kraut-Straße 65
72336 Balingen
T-Systems Enterprise Services GmbH
T-Systems Enterprise Services GmbH
Fasanenweg 6
70771 Leinfelden-Echterdingen
Axis Communications GmbH
Axis Communications GmbH
Adalperostraße 86
85737 Ismaning