Keyword: digitization

Thumbnail-Photo: DMEXCO 2018 C.A.R.E.

Images • 13.09.2018

DMEXCO 2018 C.A.R.E.

Impressions of the exhibition: Trends and good prospects

DMEXCO in Cologne is probably one of the most exciting trade fairs covering topics such as digitization, marketing and trends in (online) retail. Whether national or international, each visitor was treated to something exciting, following this ...

Thumbnail-Photo: Consumer adoption of retailer mobile apps doubles...

News • 06.09.2018

Consumer adoption of retailer mobile apps doubles

67 percent of consumers use a retailer app on their phone

As mobile shopping continues to grow, consumers are downloading retailer’s mobile apps at double the rate of years past and conducting more in-app purchases, according to new findings from Synchrony. As the mobile channel becomes ...

Thumbnail-Photo: Accenture forms strategic alliance

News • 31.08.2018

Accenture forms strategic alliance

Investment in Chinese AI start-up Malong Technologies

Accenture has formed a strategic alliance with and made a minority investment in Malong Technologies, an artificial intelligence (AI) start-up headquartered in Shenzhen, China. Malong has been recognized by global companies and organizations ...

Thumbnail-Photo: Digital sporting goods retailers: Decathlon and Intersport push ahead...

Report • 31.08.2018

Digital sporting goods retailers: Decathlon and Intersport push ahead

Of virtual tents and 3D foot analysis

Customer loyalty and innovative store features are key factors in sports retail. Shopping becomes an experience, whether that’s thanks to an integration of online and offline activities or brand-new approaches and technologies. What can ...

Thumbnail-Photo: Waiting in checkout lines

Company News • 15.08.2018

Waiting in checkout lines

A turnoff to European shoppers

For many European shoppers, waiting at checkout lines any longer than five minutes is too long, according to retail study by Adyen. Shoppers are looking for an experience that satisfies three fundamental demands: convenience, context and ...

Thumbnail-Photo: No-checkout store of the future: Successful retail projects...

Report • 06.08.2018

No-checkout store of the future: Successful retail projects

Fine-tuning of the major rollouts has also started in Germany

Robots as sales consultants, REWE’s self-checkout at the neighborhood store or digital price tags. Slowly but surely, customers get used to and increasingly accept these innovative supermarket concepts. But are customers ready to take the next ...

Thumbnail-Photo: Mergers and acquisitions expected to drive growth...

News • 24.07.2018

Mergers and acquisitions expected to drive growth

Retailers look to new technologies and improving customer experience

The overwhelming majority of U.S. chief executive officers (83 percent) in the consumer and retail (C&R) industry say they are very confident about the growth prospects of their companies over the next three years – far more optimistic ...

Thumbnail-Photo: Boozt.com has opened a new store in Copenhagen...

Company News • 04.07.2018

Boozt.com has opened a new store in Copenhagen

Electronic shelf labels help in new physical store

The fashionable and well-appointed environment gives Boozt.com a new flagship store with, among other things, electronic shelf labels, which will give customers a different and better shopping experience in a digital world. Located at one of ...

Thumbnail-Photo: Paris Retail Week

Company News • 13.06.2018

Paris Retail Week

Smart Phygital 2018 Survey Havas

Paris Retail Week, the annual event dedicated to the global commerce community, will open the doors of its fourth edition at Paris Expo Porte de Versailles on 10-11-12 September 2018. For this occasion, the Havas Paris agency, in partnership with ...

Thumbnail-Photo: Best friends: digitization and business process management...

Interview • 04.06.2018

Best friends: digitization and business process management

How retailers can optimize their processes

These two go hand in hand: process optimization and digitization. Their common goal is to simplify and extensively automate processes throughout the company. In this iXtenso interview, Professor Jörg Becker, Managing Director of the European ...

Thumbnail-Photo: E-commerce in furniture retail: experiment, learn, compare notes...

Best practice interview • 14.05.2018

E-commerce in furniture retail: experiment, learn, compare notes

Marcus Diekmann of Matratzen Concord on the road to digital success

In 2016, discount mattress store Matratzen Concord launched its professional online store led by Marcus Diekmann (Director Digital, E-Commerce and Omnichannel). Since then, the online store has already received numerous awards. ...

Thumbnail-Photo: Digital transformation: Tasks for the new German government...

Report • 24.04.2018

Digital transformation: Tasks for the new German government

Smaller retailers ask for support to keep up with the competition

Digital technologies make it possible to increase operational efficiency and develop innovative options and concepts. Nevertheless, digital transformation makes many entrepreneurs feel uneasy. That was one of the results of a survey conducted by the ...

Thumbnail-Photo: Implementing successful e-commerce projects

Check list • 19.04.2018

Implementing successful e-commerce projects

Everything starts with a thought that develops into an idea ...

This also applies to an E-commerce project, which often provides the basis for a company’s digitization strategy. The following important points need to be considered for a successful implementation: Assemble the right team An E-commerce ...

Thumbnail-Photo: Asia convenience channel set to grow 6.6 percent a year to 2022...

News • 18.04.2018

Asia convenience channel set to grow 6.6 percent a year to 2022

Results from a survey of the top ten Asian convenience retailers

Asia’s leading convenience retailers are predicted to grow 6.6 percent a year to 2022 by US$5.1trillion, according to the latest forecast from international research organisation IGD. Based on a survey of the top 10 Asian convenience ...

Thumbnail-Photo: Payment procedures: online retailers must customize the checkout...

E-commerce payments • 03.04.2018

Payment procedures: online retailers must customize the checkout experience

What PSD2 and the geoblocking ban mean for payment options in online stores

Credit card, PayPal, direct debit, pay by invoice or instant transfer – payment options for online shoppers drastically influence the buying decision process. Nevertheless, store owners still underestimate the importance of payment choices and ...

Thumbnail-Photo: Cash is trend

Company News • 03.04.2018

Cash is trend

Smart cash handling in retail

There's life in the old dog yet – despite all the prophecies of doom, digitalisation is still failing to oust physical cash. A recent study by the European Central Bank shows that cash is and remains the most prominent payment method in ...

Thumbnail-Photo: Artificial Intelligence: a real opportunity for brick-and-mortar...

Guest contributor • 19.03.2018

Artificial Intelligence: a real opportunity for brick-and-mortar retailers

Combining personalized service with AI to optimally reach the customer

Today’s retailers must come up with great ideas to keep up with their online competition. Artificial intelligence (AI) opens up brand-new opportunities in this area. Ralf Reich of Mindtree illustrates why AI is not just a great tool for ...

Thumbnail-Photo: New VR retail service in collaboration with Alibaba...

News • 14.03.2018

New VR retail service in collaboration with Alibaba

Tmall sellers can use iStaging's VR Maker to digitize their physical stores in VR

Having brought VR capabilities to professionals in the real estate, interior design and property listing industries, iStaging is now making in-roads into the retailing sector in cooperation with Alibaba. iStaging is the only self-serve VR capture ...

Thumbnail-Photo: Mobile solutions for retail: flexible, functional and efficient...

Video • 27.02.2018

Mobile solutions for retail: flexible, functional and efficient

Let's get mobile: Flexible, handy solutions for all areas of the retail sector are presented to EuroCIS’ visitors. The motto: all information at the right time and in the right place.

Retailers benefit from mobile technologies that are becoming more and more handy and intuitive to use. In this way, information can be used profitably, from the warehouse to the store to the customer's smartphone. EuroCIS shows the full ...

Thumbnail-Photo: Talking bout a (ESL) revolution

Advertorial • 01.02.2018

Talking 'bout a (ESL) revolution

... on the connection of digital components in retail to a perfectly harmonizing ecosystem

Let´s imagine the perfect electronic shelf label (ESL): These digital price tags are fully networked, extremely thin and ultra-low battery power models. They also work in damp, wet, dusty, hot or cold environments. You can choose between ...

Thumbnail-Photo: Retail of the future: technologies for a smart customer journey...

Video • 17.01.2018

Retail of the future: technologies for a smart customer journey

Video report shows trends of EuroCIS 2018

The customer is the focus of tomorrow's Customer Journey. Retailers can use interactive, virtual and personalized offers to attract and inspire customers at home, especially in the digital age. We have tried out the latest technologies in the ...

Thumbnail-Photo: More time for core business thanks to Digital Asset Management...

Guest contributor • 08.01.2018

More time for core business thanks to Digital Asset Management

The Hansgrohe Group perfectly manages product data

Marketing managers of international companies juggle a multitude of multimedia content on a daily basis. Content components like images, texts, and videos must be managed correctly and be available on demand. However, it’s a major challenge ...

Thumbnail-Photo: Electronic signage in the supermarket and at the office...

Company News • 08.01.2018

Electronic signage in the supermarket and at the office

Dagrofa in Denmark expanded concept to include room signage at the office in Ringsted

As a result of the electronic shelf labels that have been implemented in the majority of Dagrofa's supermarkets in Denmark, the concept has now expanded to include room signage at the office in Ringsted. The concept ...

Thumbnail-Photo: MediaMarkt Eindhoven: Inspiring customers with interactive technologies...

Video • 14.12.2017

MediaMarkt Eindhoven: Inspiring customers with interactive technologies

The customer experience is an important success factor in the digital age since customers want more inspiration and emotions. MediaMarkt’s Next Generation Store in Eindhoven is one of those stores that are focusing on a new lasting shopping ...

Thumbnail-Photo: Retailers transform their business to be more customer-centric...

News • 11.12.2017

Retailers transform their business to be more customer-centric

According to the 2017 Merchandise Planning Survey, Retailers are focused on transforming their entire merchandising process

According to a new report from BRP, retailers must accommodate customers who “pre-shop” for merchandise online before they ever enter a store, want one-day or even same-day delivery, and expect “more” from their shopping ...

Thumbnail-Photo: This is why you must update your IT park today...

Company News • 30.11.2017

This is why you must update your IT park today

In preparing for IT’s future in stores, you must make sure that your IT park is updated to meet all your customers’ and employees’ expectations.

These are the most important things you must think of when it comes to updating your IT park. ...

Thumbnail-Photo: Future Lab and ideas platform for retail

EuroCIS 2018 • 24.11.2017

Future Lab and ideas platform for retail

New Start-Up Hub at EuroCIS 2018

Start-up companies are young, creative, flexible, forward-looking and are characterised, in particular, by innovative solutions to problems. So what could be better suited for EuroCIS 2018, the leading trade fair for retail technology, than ...

Thumbnail-Photo: Future success of food retail industry depends on transformation...

News • 17.11.2017

Future success of food retail industry depends on transformation

Report: "Transformation: The future of successful food retail"

The European food retail industry is facing challenging times: Falling profits, disaffected customers, a looming health crisis, disengaged employees, ongoing economic concerns and ever increasing environmental threats are all changing the way people ...

Thumbnail-Photo: The connected associate

Specialist article • 27.10.2017

The "connected" associate

With personal consulting at the POI improving the customer experience

A superficial observation of online growth rates can give the impression that e-commerce is continuing its triumphant march and stationary retail is driven back. However, industry experts know this view is too simplistic and a closer look is ...

Thumbnail-Photo: Four questions for an IT manager

Company News • 11.10.2017

Four questions for an IT manager

Interview with IT manager Kaspar Hioväin from Coop in Estonia

What are the biggest challenges for an IT manager in retail? We talked with IT manager Kaspar Hioväin who works at Coop in Estonia, and asked him about his work, his view on trends and to share some advice for other IT managers. ...

Thumbnail-Photo: Digital price tags enhance customer experience...

News • 27.09.2017

Digital price tags enhance customer experience

EllaFashion’s pilot project for the leading Department Store in Noordwijk, Netherlands

The leading department store in Noordwijk is the latest retailer to benefit from the innovative electronic pricing solution from MariElla Labels Oy. EllaFashion digital price tags – which provide fashion retailers with key online advantages in ...

Thumbnail-Photo: Online giant Alibaba seeks to boost brick-and-mortar retail in China...

Interview • 21.09.2017

Online giant Alibaba seeks to boost brick-and-mortar retail in China

Integrated omnichannel model to deliver a seamless customer experience

Embrace the change – that is one maxim of internet giant Alibaba. Change also means adapting to the wants and needs of customers. In this interview, Karl Wehner, Managing Director at the Alibaba Group, explains why the company is going to ...

Thumbnail-Photo: Your IT-investments pay off in more ways than you know...

Company News • 20.09.2017

Your IT-investments pay off in more ways than you know

Money is not the only thing retailers should think of when updating their IT-technology

As a retailer, it can be hard to calculate ROI on your IT-investments – but only if you just focus on making money. In many other ways, your IT-investments could perhaps be one of your business’ greatest sources of profit. ...

Thumbnail-Photo: Unmanned stores: what local supply might look like in the future...

Report • 02.08.2017

Unmanned stores: what local supply might look like in the future

Mom-and-pop stores turn into apps

Even though store hours have become more flexible these days, we probably all know the following scenario: every time we urgently need something – typically on weekends- supermarkets are already closed for the day. In the future, unmanned ...

Thumbnail-Photo: The retail industry needs digital experts

Recruiting • 27.07.2017

The retail industry needs digital experts

Companies compete for candidates and vice versa

Digital transformation calls for highly qualified staff, also when it comes to the retail sector. Specialists with years of professional experience are much sought-after and courted with creative human resources marketing campaigns. Yet this search ...

Thumbnail-Photo: From transport to information carrier: intelligent packaging in retail...

Interview • 03.07.2017

From transport to information carrier: intelligent packaging in retail logistics

“The biggest challenge in packaging is its integration into the supply chain”

Conventional packaging meets many demands – intelligent packaging can do even more. It is proactive and provides information about the condition, time and location of the transported goods. This is made possible by sensors applied on or inside ...

Thumbnail-Photo: The future of logistics works digital, connected and autonomous...

Report • 03.07.2017

The future of logistics works digital, connected and autonomous

How digitization changes retail logistics

Digitization is one of the biggest challenges logisticians face today. It gives rise to the creation of new business models and puts existing structures to the test. Yet many companies still lack the necessary knowledge to explore all the advantages ...

Thumbnail-Photo: Instant payment solutions offer great potential...

Guest contributor • 16.06.2017

Instant payment solutions offer great potential

For customers, making payments is becoming as easy as sending an email

Until recently, instant payment was a term only known to experts and also had many different types of definitions assigned to it. Here is an attempt to bring some order to this chaos and give an overview. What are instant payments? The van den ...

Thumbnail-Photo: NCR and IHL Group Research Report reveals high-growth retailers spend 69...

Company News • 27.04.2017

NCR and IHL Group Research Report reveals high-growth retailers spend 69 percent more on IT

Report found three key strategic areas of attention: seamless shopping experience, personalization and store transformation

Retailers who spend more on technology are more likely to enjoy high sales growth, according to a recent survey that IHL Group and NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today revealed. The Unified Commerce ...

Thumbnail-Photo: Always in motion: SEAT rolls out new concepts for its dealerships...

Report • 25.04.2017

Always in motion: SEAT rolls out new concepts for its dealerships

How the automotive industry redesigns showrooms

Car dealers respond to the ever-changing buying habits of their customers and expand new retail concepts. The ambiance of car dealerships is increasingly defined by digital technologies, premium settings, and graphic displays. This is how the ...

Thumbnail-Photo: CeBIT presented solutions for the retail industry...

Video • 28.03.2017

CeBIT presented solutions for the retail industry

Be prepared for the future!

The CeBIT in Hanover presented topics about digitzation that will support the economic success of tomorrow with the most innovative solutions. We want to show you some of the highlights – especially for the retail industry. ...

Thumbnail-Photo: Boosting business by combining digital with humanity...

Company News • 27.02.2017

Boosting business by combining digital with humanity

Combining digital and human assistance is the key to increasing your revenue

Combining digital and human assistance is the key to increasing your revenue according to a new survey. Customers double the amount of time they spend in the store and spend twice as much money when they have been assisted by engaged staff. Those ...

Thumbnail-Photo:  Starbucks debuts voice ordering

News • 10.02.2017

Starbucks debuts voice ordering

Starbucks launches voice ordering capabilities within Starbucks mobile iOS app and Amazon Alexa platform

Starbucks is taking the next step toward evolving the digital customer experience by launching voice ordering capabilities within the Starbucks mobile iOS app and the popular Amazon Alexa platform. These features are an extension of Starbucks ...

Thumbnail-Photo: Future of bricks and mortar stores in question...

News • 07.02.2017

Future of bricks and mortar stores in question

Most physical shops remain ‘offline’, unable to offer the speed, flexibility and sheer ease of use that consumers take for granted on websites

Consumers are growing increasingly frustrated with a high street shopping experience that offers little of the convenience of online counterparts, with four in ten (40 percent) claiming shopping in-store is a chore and a third (32 percent) saying ...

Thumbnail-Photo: Digital brings fresh challenges for three quarters of CIOs...

News • 28.11.2016

Digital brings fresh challenges for three quarters of CIOs

Distributed IT, shadow IT departments and data security risks are the big issues as businesses worldwide respond to the threat from digital disrupters

Businesses worldwide are responding to the threat posed by digital disrupters like Über and Airbnb, a trend that poses significant challenges for CIOs, a study carried out by international IT solutions and managed services provider Logicalis ...

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StrongPoint
StrongPoint
Schießstrasse 35
40549 Düsseldorf
Glory Global Solutions (Germany) GmbH
Glory Global Solutions (Germany) GmbH
Thomas-Edison-Platz 1
63263 Neu-Isenburg
KUMAVISION AG
KUMAVISION AG
Oberfischbach 3
88677 Markdorf
Bizerba SE & Co. KG
Bizerba SE & Co. KG
Wilhelm-Kraut-Straße 65
72336 Balingen
Mood Media GmbH
Mood Media GmbH
Wandalenweg 30
20097 Hamburg
iXtenso - Magazin für den Einzelhandel
iXtenso - Magazin für den Einzelhandel
Celsiusstraße 43
53125 Bonn
adesso AG
adesso AG
Stockholmer Allee 20
44269 Dortmund
Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
Westiform GmbH & Co. KG
Westiform GmbH & Co. KG
Kinzigtalstrasse 2
77799 Ortenberg
NCR GmbH
NCR GmbH
Steinerne Furt 67
86176 Augsburg
Futura Retail Solutions AG
Futura Retail Solutions AG
Harburger Schloßstr. 28
21079 Hamburg
EUROEXPO Messe- und Kongress-GmbH
EUROEXPO Messe- und Kongress-GmbH
Joseph-Dollinger-Bogen 9
80807 München
Detego GmbH
Detego GmbH
Hans-Resel-Gasse 17a
8020 Graz
AMERIA GmbH
AMERIA GmbH
Gutenbergstrasse 7
69120 Heidelberg
SES-imagotag Deutschland GmbH
SES-imagotag Deutschland GmbH
Bundesstraße 16
77955 Ettenheim