Episerver launches new ecommerce survey detailing evolving consumer expectations
“Retailers need to seize the moment."
How brick-and-mortar retail can catch up to the informational edge of e-commerce
Survey reveals need to Focus on in-store service, cross-channel consistency
Sixty-one percent of consumers are less likely to make future purchases following less-than-satisfactory personalized experiences
How can beacons drive personalisation?
In-store analytics provider integrates mobile marketing suite and launches new solution
Ongoing relationship delivers significant gains in average order value and year over year revenue from personalization
Today, customers can choose from a variety of online shops to buy the desired products. So how can a retailer stand out from the competition? Experience shows: Personalized offers increase the conversion rate and make the customers happy - but only ...
London Heathrow Airport has taken on board the HappyOrNot customer satisfaction measurement service to assess and report on customer satisfaction levels at one of the world's busiest air transport hubs. Heathrow is owned by the UK’s ...
