IT & Communication

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Thumbnail-Photo: Online marketing: Huge opportunities after transaction completion...

Interview • 10.07.2018

Online marketing: Huge opportunities after transaction completion

Interview with Geoff Smith, CMO at Rokt on the much underrated confirmation page

"Thank you for your purchase!" Statements like these make customers happy - and their minds more open and receptive to new ideas according to a study by web store optimizer Rokt. Special emphasis is put on the moment right after a ...

Thumbnail-Photo: The big three commerce software companies join forces...

Omnichannel • 09.07.2018

The big three commerce software companies join forces

... for omnichannel commerce

The three leading software companies for commerce solutions are set to join forces. eFulfilment Transaction Services GmbH, Futura Retail Solutions AG and höltl Retail Solutions GmbH are merging under the umbrella of ROQQIO Commerce Solutions ...

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Thumbnail-Photo: JBC improves the checkout process

Company News • 06.07.2018

JBC improves the checkout process

Belgium clothing chain looks back with satisfaction

In 2015, JBC – a major Belgian clothing retailer – worked with Checkpoint Systems to roll out radio frequency identification (RFID) across its supply chain. This made the company one of the pioneers of the technology in Belgium and three ...

Thumbnail-Photo: Boozt.com has opened a new store in Copenhagen...

Company News • 04.07.2018

Boozt.com has opened a new store in Copenhagen

Electronic shelf labels help in new physical store

The fashionable and well-appointed environment gives Boozt.com a new flagship store with, among other things, electronic shelf labels, which will give customers a different and better shopping experience in a digital world. Located at one of ...

Thumbnail-Photo: AI and ML capabilities accelerate digital transformations...

News • 04.07.2018

AI and ML capabilities accelerate digital transformations

JDA software to acquire Blue Yonder

JDA Software Inc., the leading provider of end-to-end supply chain and retail solutions, today announced it has signed a definitive agreement to acquire Blue Yonder, the market leader in AI solutions for retail. This acquisition reflects ...

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Thumbnail-Photo: Visa outage highlights the need for cash

Company News • 03.07.2018

Visa outage highlights the need for cash

When electronic payment infrastructures fail

A five-hour outage on June 1st that left Visa cardholders across Europe unable to complete transactions caused widespread disruption and frustration, and raised serious questions about a future cashless society. Consumers saw cards being declined ...

Thumbnail-Photo: Cyberport implements ESL solution from Delfi Technologies...

Company News • 03.07.2018

Cyberport implements ESL solution from Delfi Technologies

E-commerce retailers with omnichannel service face great demands for updated product information in all channels.

This also applies to German Cyberport, which is one of Europe's largest consumer electronics retailers with more than 45.000 products. For an omnichannel retailer with such a large product range, it means that there also ...

Thumbnail-Photo: Indoor positioning using wireless network

News • 22.06.2018

Indoor positioning using wireless network

An accurate and affordable option

The group of scientists from Kaunas University of Technology (KTU), Lithuania has invented the innovative method for indoor positioning of people and things using wireless network. It localises a human being or an object within an accuracy of 1 ...

Thumbnail-Photo: Reduce web page load time – Methods at a glance...

Report • 18.06.2018

Reduce web page load time – Methods at a glance

Part 2 of the topic series: Mobile optimization

In the first part of our series, we talked about the challenges of a mobile web presence and analysis tools as outlined in the "Modern Mobile Web Technologies" guidelines of the German Federal Association of the Digital Economy. In this ...

Thumbnail-Photo: AI predicts World Cup

Company News • 14.06.2018

AI predicts World Cup

AI-powered analysis gives Three Lions little hope for joy in Russia

An advanced artificial intelligence solution has analyzed every international football match played since 1872, running over 1 million simulations of the World Cup and given England just a 5.7 percent chance of writing their names into football ...

Thumbnail-Photo: The pharmacy of the future

Company News • 11.06.2018

The pharmacy of the future

State-of-the-art cash management leads to an increase in efficiency and security

The Kornhaus pharmacy in Leutkirch is the first pharmacy in Germany to use GLORY’S cash management system in conjunction with the Aposoft merchandise management system. The CI-10 payment solution from the cash management specialist’s ...

Thumbnail-Photo: Safe, Precise and Reliable

Company News • 11.06.2018

Safe, Precise and Reliable

Bizerba introduces the new product portfolio for hazardous areas

Bizerba presents the iS25-Ex and iS30-Ex weighing terminals as two new solutions for hazardous areas. In addition, the existing iS50-Ex was redesigned and equipped with entirely new hardware. Bizerba thus completes its comprehensive solution ...

Thumbnail-Photo: Analysis tools – Faster websites boost sales...

Report • 05.06.2018

Analysis tools – Faster websites boost sales

Part 1 of the topic series: Mobile optimization

Websites must work and display as well and fast on mobile devices as they do at home on a PC. If they don’t, consumers will abandon the customer journey before it even begins. That’s also why website operators must continuously monitor ...

Thumbnail-Photo: Greenland’s tech-savvy retailer

Company News • 05.06.2018

Greenland’s tech-savvy retailer

Electronic shelf labels leads to satisfied customers

During 2018, Pisiffik – a Greenlandic retail chain, invests in customer and employee satisfaction, when the traditional paper signs will be replaced by electronic shelf labels in 21 stores. The investment will provide both more satisfied ...

Thumbnail-Photo: Best friends: digitization and business process management...

Interview • 04.06.2018

Best friends: digitization and business process management

How retailers can optimize their processes

These two go hand in hand: process optimization and digitization. Their common goal is to simplify and extensively automate processes throughout the company. In this iXtenso interview, Professor Jörg Becker, Managing Director of the European ...

Thumbnail-Photo: Self-luminous pixels for a new display generation...

News • 28.05.2018

Self-luminous pixels for a new display generation

How does a display become flexible?

There are videos on the internet that can make one marvel at technology. For example, a smartphone is casually bent around the arm or a thin-film display is rolled in all directions and with almost every diameter. From the user's point of view, ...

Thumbnail-Photo: E-commerce in furniture retail: experiment, learn, compare notes...

Best practice interview • 14.05.2018

E-commerce in furniture retail: experiment, learn, compare notes

Marcus Diekmann of Matratzen Concord on the road to digital success

In 2016, discount mattress store Matratzen Concord launched its professional online store led by Marcus Diekmann (Director Digital, E-Commerce and Omnichannel). Since then, the online store has already received numerous awards. ...

Thumbnail-Photo: Technology speeds up service and cash counts at Antwerp bakery...

Company News • 14.05.2018

Technology speeds up service and cash counts at Antwerp bakery

An APG case study: POS solution with SMARTtill

Speed is essential in a retail bakery. Peckish patrons don’t want to wait in a queue too long for their pastries and croissants. But speed can lead to mistakes, as cashiers make change for customers in a hurry to get to the next customer. At ...

Thumbnail-Photo: Personalization & pricing summit

Event • 09.05.2018

Personalization & pricing summit

Artificial Intelligence in omnichannel business

The personalization & pricing summit (pps) is Germany’s leading conference for the earnings enhancing application of artificial intelligence (AI) in omnichannel business. ...

Thumbnail-Photo: Paris Retail Week 2018

Event • 30.04.2018

Paris Retail Week 2018

A 4th edition dedicated to the theme of Smart Phygital

Paris Retail Week, the European event dedicated to 360° retail, will open its doors from September 10th to 12th, 2018 at Paris expo Portede Versailles, Pavilion 1. ...

Thumbnail-Photo: Digital transformation: Tasks for the new German government...

Report • 24.04.2018

Digital transformation: Tasks for the new German government

Smaller retailers ask for support to keep up with the competition

Digital technologies make it possible to increase operational efficiency and develop innovative options and concepts. Nevertheless, digital transformation makes many entrepreneurs feel uneasy. That was one of the results of a survey conducted by the ...

Thumbnail-Photo: The John Lewis Partnership creates new cloud-based business archive...

News • 20.04.2018

The John Lewis Partnership creates new cloud-based business archive

The digital preservation platform will future-proof tens of thousands of unique heritage, brand, product design and corporate assets

The John Lewis Partnership, one of the UK’s leading retail businesses, has selected digital preservation specialist Preservica to build a secure cloud-based business archive. The John Lewis Partnership operates 50 John Lewis shops across the ...

Thumbnail-Photo: Implementing successful e-commerce projects

Check list • 19.04.2018

Implementing successful e-commerce projects

Everything starts with a thought that develops into an idea ...

This also applies to an E-commerce project, which often provides the basis for a company’s digitization strategy. The following important points need to be considered for a successful implementation: Assemble the right team An E-commerce ...

Thumbnail-Photo: SES-imagotag wins the Red Dot Award

Company News • 12.04.2018

SES-imagotag wins the Red Dot Award

Award for the new VUSION digital price tag

SES-imagotag, (Euronext: SESL, FR0010282822), a specialist in digital solutions for physical retail and the worldwide leader in digital price tags, was awarded for VUSION, its new line of digital tags, at the 2018-2019 Red Dot Awards. The Red Dot ...

Thumbnail-Photo: Leading retailers, technology and brand executives to deliver...

Arizona Conference • 12.04.2018

Leading retailers, technology and brand executives to deliver breakthrough insights

The Terry J. Lundgren Center for Retailing Global Retailing Conference comes to Tucson April 19-20, 2018

The Terry J. Lundgren Center for Retailing at the University of Arizona today announced the 2018 presenters at its 22nd Annual Global Retailing Conference, April 19-20 at the Westin La Paloma Resort in Tucson. The retailing center, with ...

Thumbnail-Photo: Euronics selects SES-imagotag digital price tags fot its stores in...

Company News • 12.04.2018

Euronics selects SES-imagotag digital price tags fot its stores in Germany

More than 100 stores that will replace their classic paper labels with the smart VUSION price tags

SES-imagotag, specialist in digital solutions for physical stores and global leader in connected digital price tags, announces having signed a contract with leading electronics retailer Euronics to improve customer experience and store efficiency ...

Thumbnail-Photo: Workwear and uniform manufacturers leverage e-commerce...

Millennial preferences • 04.04.2018

Workwear and uniform manufacturers leverage e-commerce

The Global Visionary Science Team at Frost & Sullivan reveals in their analysis - North American Workwear and Uniforms Market, Forecast to 2021 - that e-commerce is emerging as a viable and profitable channel for workwear and uniform ...

Thumbnail-Photo: Future strategy “Compact branch”:  GLORY is supporting Postbank with...

Company News • 04.04.2018

Future strategy “Compact branch”: GLORY is supporting Postbank with innovative cash management solutions

GLORY, a global leader in cash technology solutions has been selected by Postbank to install cash automation solutions in their branches

Following a successful test phase in three pilot Postbank branches in Alsfeld, Diez and Mörfelden, a further 22 compact branches have now been successfully fitted with GLORY technology, finishing in late November. An up-to-date combined device ...

Thumbnail-Photo: Handcrafted skis customized with artificial intelligence...

Personalization • 04.04.2018

Handcrafted skis customized with artificial intelligence

Each ski is handbuilt to unique customer specifics

After nearly three  years of development and over 400 on-snow test days, Original+, a Salzburg Austria-based ski company,launches  its first production run of custom skis crafted with artificial intelligence. Original+’s ...

Thumbnail-Photo: Using chat to shop online

Report • 03.04.2018

Using chat to shop online

The integration of payment processes in messenger

A large portion of our days is spent on social networks, forums, blogs and messaging apps. There is still a lot of untapped potential for retailers who want to position themselves and their product choices in these settings. This applies especially ...

Thumbnail-Photo: Cash is trend

Company News • 03.04.2018

Cash is trend

Smart cash handling in retail

There's life in the old dog yet – despite all the prophecies of doom, digitalisation is still failing to oust physical cash. A recent study by the European Central Bank shows that cash is and remains the most prominent payment method in ...

Thumbnail-Photo: Payment procedures: online retailers must customize the checkout...

E-commerce payments • 03.04.2018

Payment procedures: online retailers must customize the checkout experience

What PSD2 and the geoblocking ban mean for payment options in online stores

Credit card, PayPal, direct debit, pay by invoice or instant transfer – payment options for online shoppers drastically influence the buying decision process. Nevertheless, store owners still underestimate the importance of payment choices and ...

Thumbnail-Photo: UK consumers demand better, more detailed answers from brands...

News • 29.03.2018

UK consumers demand better, more detailed answers from brands

94 percent say personalised answers will make them more loyal – with 84 percent switching to competitors if responses disappoint, according to Eptica research

Providing more detailed, personalised answers to consumer questions on their channel of choice is now key to winning and retaining customers – but brands in the UK are failing to meet rising expectations. 91 percent of consumers ...

Thumbnail-Photo: Electronic pricing optimizes customer experience and employee...

Company News • 29.03.2018

Electronic pricing optimizes customer experience and employee satisfaction

"The reduction of price errors is noticeable, and of course we are pleased to provide a much better customer experience." (Thomas Baeck)

In the end of 2017, Bauhaus in Tilst, Denmark, implemented electronic shelf labels on its more than 40,000 items. Since then, the electronic pricing has reduced the number of price errors significantly, increased the overall employee satisfaction on ...

Thumbnail-Photo: Psychographic targeting: fostering a personalized online customer...

Online advertising campaigns • 27.03.2018

Psychographic targeting: fostering a personalized online customer approach

Interview with Professor Joost van Treeck, Consumer Psychologist at the University of Applied Sciences Fresenius in Hamburg

Target audiences are generally identified by sociodemographic factors such as age, gender, family status or place of residence. Psychographics now broadens the previously applied segmentation and adds two dimensions: the personality and behavior of ...

Thumbnail-Photo: Cisalfa Sport S.P.A. launches new online shop...

Sportswear retail industry • 22.03.2018

Cisalfa Sport S.P.A. launches new online shop

The new website offers an easy and a very innovative shopping experience: an online shop with a definitely more appeal

For this improvement, Cisalfa Sport S.P.A. chose Keros Digital in order to find solutions to some challenges the business was having. One of these challenges, the distribution network of Cisalfa Sport S.P.A., which is complexed, required a ...

Thumbnail-Photo: New VR retail service in collaboration with Alibaba...

News • 14.03.2018

New VR retail service in collaboration with Alibaba

Tmall sellers can use iStaging's VR Maker to digitize their physical stores in VR

Having brought VR capabilities to professionals in the real estate, interior design and property listing industries, iStaging is now making in-roads into the retailing sector in cooperation with Alibaba. iStaging is the only self-serve VR capture ...

Thumbnail-Photo:  Personal Prime Times

News • 14.03.2018

Personal Prime Times

IAB research identifies opportunities for brands to engage with consumers throughout the day

The Interactive Advertising Bureau (IAB) released research that shows how consumers are creating their own “personal prime times”—points of highly concentrated engagement throughout the day, which offer valuable advertising ...

Thumbnail-Photo: Elo helps Hardy Amies deliver a tailor-made digital experience...

Company News • 14.03.2018

Elo helps Hardy Amies deliver a tailor-made digital experience

Case Study - Hardy Amies Fashion Retailer

Founded in 1946, Savile Row menswear store Hardy Amies has its heritage ingrained in the British fashion history. Its founder and namesake, Sir Edwin Hardy Amies actually started out as an official dressmaker for Queen Elizabeth II, before ...

Thumbnail-Photo: Favendo realizes indoor navigation for Karstadt in Düsseldorf...

Company News • 09.03.2018

Favendo realizes indoor navigation for Karstadt in Düsseldorf

Location-based services with Bluetooth sensors

As the technological market leader for innovative location-based services Favendo has implemented indoor navigation over five floors in the Düsseldorf Karstadt branch. Technological basis of the navigation solution is a beacon ...

Thumbnail-Photo: Success is no coincidence: Business Analytics in retail...

Video • 08.03.2018

Success is no coincidence: Business Analytics in retail

Business Analytics - Collect and analyze data and use the knowledge from it profitably. With the right systems, every retailer can do that.

Collecting them is one thing, analyzing and using them constructively is another. Customer behavior data is worth its weight in gold. They make it possible to address customers personally, optimise prices and carry out forward-looking analyses. And ...

Thumbnail-Photo: Make it easy: Optimizing the checkout process...

Video • 08.03.2018

Make it easy: Optimizing the checkout process

If everything runs smoothly here, customers and retailers are happy: at the checkout. This requires the best technologies. These can be seen at EuroCIS.

Customers should be able to finish their shopping as comfortably as possible. Contactless and mobile payment as well as self-checkout can contribute to this. The possibilities for retailers have evolved extremely quickly. EuroCIS shows the ...

Thumbnail-Photo: From payment device to interaction interface between retailer and...

Video • 28.02.2018

From payment device to interaction interface between retailer and customer

EuroCIS 2018: Verifone relies on its own App-Marketplace

At EuroCIS 2018, Verifone is presenting the extended Engage series, which takes up current retail trends such as digital signage and beacons. Markus Hövekamp presents the highlight of the product family - the portable terminal V400m. ...

Thumbnail-Photo: InterCard: more than 25 years of expertise in cashless payment...

Video • 28.02.2018

InterCard: more than 25 years of expertise in cashless payment transactions

Solutions for mobile and contactless payment at EuroCIS 2018

Whether online or offline, InterCard offers customers the right payment solution and supports them in their Omni-Channel strategy. At EuroCIS 2018, visitors can inform themselves about the latest mobile and contactless payment solutions. ...

Thumbnail-Photo: Improving the customer experience with Zebra Technologies...

Video • 28.02.2018

Improving the customer experience with Zebra Technologies

Successful retail is about a memorable customer experience

Successful retail is not about offers, discounts and prices, it is about a memorable customer experience. At the booth of Zebra Technologies, Mark Thomson shows us how retail technology can improve the customer experience. ...

Thumbnail-Photo: Interactive and autonomous: Robotics and virtual systems for stationary...

Video • 28.02.2018

Interactive and autonomous: Robotics and virtual systems for stationary retail

Robots and virtual systems have arrived in retail. Exhibitors and visitors of EuroCIS explain the role they play there.

Robotics, Virtual and Augmented Reality: What are the latest innovations in the field of these cutting-edge retail technologies? And how can these solutions influence the purchasing behaviour of customers now and in the future? The answers can be ...

Thumbnail-Photo: 4POS presents new POS hardware at EuroCIS 2018...

Video • 27.02.2018

4POS presents new POS hardware at EuroCIS 2018

POS hardware using notebook technology and modular self-checkout

The requirements for efficient POS solutions are constantly growing. Modular construction methods and a slim design are demanded like never before. In the interview with iXtenso, Rolf Thomann and Günter Baitz from 4POS explain the requirements ...

Thumbnail-Photo: EuroCIS 2018: APG and Cash Bases draw a positive conclusion...

Video • 27.02.2018

EuroCIS 2018: APG and Cash Bases draw a positive conclusion

Companies merged in 2015 to take a step further into the market

The market responded extremely well to the merger of APG and Cash Bases in 2015. At EuroCIS 2018 Andrew Carr and Frédéric Beuve gave insight into the process and outcomes. ...

Thumbnail-Photo: Mobile solutions for retail: flexible, functional and efficient...

Video • 27.02.2018

Mobile solutions for retail: flexible, functional and efficient

Let's get mobile: Flexible, handy solutions for all areas of the retail sector are presented to EuroCIS’ visitors. The motto: all information at the right time and in the right place.

Retailers benefit from mobile technologies that are becoming more and more handy and intuitive to use. In this way, information can be used profitably, from the warehouse to the store to the customer's smartphone. EuroCIS shows the full ...

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EVO Payments International GmbH
EVO Payments International GmbH
Elsa-Brändström-Str. 10-12
50668 Köln
StoreWeaver GmbH
Rüchligweg 101
4125 Riehen
Brückner Systemhaus für Datentechnik GmbH
Osterholder Allee 2
25421 Pinneberg
Oxidian GmbH
Oxidian GmbH
Holzwiesstrasse 50
8645 Jona
Schühlmann IT-Solutions
Schühlmann IT-Solutions
Olefant 14 b
51427 Bergisch-Gladbach
engram GmbH
engram GmbH
Konsul-Smidt-Straße 8r
28217 Bremen
Remira GmbH
Remira GmbH
Konrad-Zuse-Str. 3
44801 Bochum
visigate Software GmbH
visigate Software GmbH
Linzer Str. 5
28359 Bremen
004 GmbH
Stengerstr. 9
63741 Aschaffenburg
TGW Systems Integration GmbH
TGW Systems Integration GmbH
Boschstraße 52
4600 Wels
Instore Digital Printing BV
Celsiusstraat 3
7701 Dedemsvaart
Crystal Display Electronics AG
Churerstrasse 168
8808 Pfäffikon/SZ
Peak-Ryzex
Ryzex House, Bumpers Way Bumpers Farm
SN14 6LH Chippenham, Wiltshire
vsupply GmbH
Am Kreisel 7
91637 Wörnitz
3C Payment
70 London Road
TW1 3QS Twickenham
PiXanta TeleRetail GmbH
PiXanta TeleRetail GmbH
Wildenbruchstrasse 35
40545 Düsseldorf
Xeos Media GmbH
Kubald Allee 2
34535 Neustadt
YOOCHOOSE GmbH
YOOCHOOSE GmbH
Kaiser-Wilhelm-Ring 30-32
50672 Köln
Volumatic Ltd
1a Taurus House, Endemere Road
Coventry CV6 5PY
Inventorum GmbH
Inventorum GmbH
Voltastraße 5
13355 Berlin
MRG Systems Ltd
The Mill, Upper Mills Estate, Bristol Road
GL10 2BJ Stonehouse
Identass GmbH & Co.KG
Winchesterstraße 8
35394 Gießen
Werkstation GmbH
Werkstation GmbH
Rudolf-Diesel-Straße 10
74354 Besigheim
Comsol Unternehmenslösungen AG
Comsol Unternehmenslösungen AG
Hauptstraße 221
65760 Eschborn bei Frankfurt am Main
Roku Inc.
Purbeck Road Unit 9c
CB2 8QL Cambridge
Celtech Software Int. Ltd.
Celtech Software Int. Ltd.
East Point Business Park
Fairview Dublin 3,
Quail Digital
92 Lots Road
SW10 0QD London
POS Retail Systems GmbH & Co. KG
Baumstraße 25
45128 Essen
AS-update GmbH
AS-update GmbH
Europaplatz 10
44269 Dortmund
DT Research
2000 Concourse Drive
95131 San Jose
SCHWARZ Computer Systeme GmbH
SCHWARZ Computer Systeme GmbH
Altenhofweg 2a
92318 Neumarkt
RELEX Solutions GmbH
RELEX Solutions GmbH
Kaiser-Friedrich-Ring 66
65185 Wiesbaden
P2 Consult
Rudolf-Diesel-Str. 55
59425 Unna
Hyundai IT Europe GmbH
Geheimrat-Hummel-Platz 2
65239 Hochheim
KueBic
City Park Trading Estate, Dewsbury Road
ST4 2HS Fenton, Stoke on Trent
Pillen Checkout Systems B.V.
Dieselstraat 16-20
7131 PC Lichtenvoorde
Digi Deutschland GmbH
Digi Deutschland GmbH
Reisertstraße 8
53773 Hennef
Permaplay Media Solutions GmbH
Permaplay Media Solutions GmbH
Aschmattstr. 8
76532 Baden-Baden
gaxsys GmbH
Am Sandfeld 9
76149 Karlsruhe
Adsigo AG
Königsallee 43
71638 Ludwigsburg
DOOH media GmbH
DOOH media GmbH
Kiefernstr. 1
30855 Langenhagen
AXIOMTEK Deutschland GmbH
Hans-Böckler-Str. 10
40764 Langenfeld
Texdata Software GmbH
Im Mittelfeld 1
76135 Karlsruhe
3D Technologies R&D
Filosoofi 3
50108 Tartu
Avocent Deutschland GmbH
Adalperostraße 31
85737 Ismaning
Pyramid Computer GmbH
Pyramid Computer GmbH
Bötzinger Str. 60
79111 Freiburg
Christie Digital Systems Canada Inc.
Christie Digital Systems Canada Inc.
Willicher Damm 129
41066 Mönchengladbach
Nordland systems GmbH
Nordland systems GmbH
Kurt-Fischer-Str. 37
22926 Ahrensburg
SPH AG
Mittlerer Pfad 26
70499 Stuttgart