Company News • 04.04.2018

Future strategy “Compact branch”: GLORY is supporting Postbank with innovative cash management solutions

GLORY, a global leader in cash technology solutions has been selected by Postbank to install cash automation solutions in their branches

Following a successful test phase in three pilot Postbank branches in Alsfeld, Diez and Mörfelden, a further 22 compact branches have now been successfully fitted with GLORY technology, finishing in late November. An up-to-date combined device consisting of coin and bank note recyclers that have been specially adapted to the needs of this new type of branch is going into operation. The flexible system is not just for bank employees to use, it is also a self-service solution for customers. This means Postbank compact branches can maintain sustained one-to-one contact with customers.

Supplier
Logo: Glory Global Solutions (Germany) GmbH

Glory Global Solutions (Germany) GmbH

Thomas-Edison-Platz 1
63263 Neu-Isenburg
Germany
Photo: Future strategy “Compact branch”:  GLORY is supporting Postbank with...
Source: GLORY

New branch idea to tackle current challenges

Digitalisation and a change in customer behaviour is constantly changing the business environment that banks operate in. Increased adoption of online and mobile banking has led to fewer branch visits but, at the same time, face-to-face contact with customers remains the most important basis for banks to create new business. Postbank is responding to these trends and investing in developing compact branches. This will help to secure its nationwide presence while incorporating the new client needs. The innovative cash management solutions from GLORY are supporting this process.

Innovative technology for improved efficiency and security

A total of 51 combined devices consisting of bank note and coin recyclers are already being used in 25 Postbank branches. They integrate a cash register system with a comprehensive bank counter solution. This solution allows all cash processing to be automated: Whether a customer is taking out or paying in cash or would like to pay for services in cash, the closed GLORY system handles all transactions with the highest level of security.

This new system will raise security standards for cash stocks in the branches because it is protected against unauthorised access from outside, even in the event of a robbery. The device also recognises suspicious banknotes and stores them separately. Day-end closing is possible at the touch of a button and cash stocks are monitored automatically. The system thus takes care of time-consuming tasks that bank employees would otherwise deal with such as manually counting cash or transfer processes with cash-in-transit companies. The time this saves employees can be invested in more important, one-to-one customer service and advice.

Profitability and securing locations

What is particularly special about this solution is that it is extremely flexible and can easily be converted from a solution operated by employees to a self-service solution for customers. Even in the customer-operated variant the "four-eye principle" required by the accident prevention regulations of the professional associations can be omitted, so that Postbank's compact branches can also be operated with only one employee.

“Modern cash-processing technologies are crucial for managing cash securely and efficiently in today's competitive market. Our solution also allows a flexible and demand-orientated personnel deployment. It enables financial institutions to implement economical solutions even in small locations, which also ensures that employees can continue to provide advice and maintain close contact with customers in future”, said Ronny Strohschnitter, Key Account Manager at GLORY.

Advertisement

related articles:

popular articles:

Thumbnail: Photo: “Just walk out“: the invisible payment process...

Report • 06.12.2017

“Just walk out“: the invisible payment process

Pay automatically with zero-click payment and smart store technologies

Thumbnail: Photo: The connected associate

Specialist article • 27.10.2017

The "connected" associate

With personal consulting at the POI improving the customer experience

Thumbnail: Photo: Toshiba opens Retail Innovation Theatre in Madrid...

Company News • 07.11.2017

Toshiba opens Retail Innovation Theatre in Madrid

Toshiba continues to focus on leadership and innovation in Europe

Thumbnail: Photo: New software solution from Bizerba

Company News • 22.02.2018

New software solution from Bizerba

RetailOffice yields highest level of transparency

Thumbnail: Photo: The new multimedia shopping experience

Company News • 19.02.2018

The new multimedia shopping experience

Brick and mortar stores as showrooms for online retailers

Thumbnail: Photo: Retailers focus on personalization

Report • 22.12.2017

Retailers focus on personalization

How retailers create a personalized shopping experience with the help of customer data

Thumbnail: Photo: Posiflex showcases stylish new product line

Company News • 21.02.2018

Posiflex showcases stylish new product line

Touch Screen Terminals and Self-Service & Interactive Kiosks at EuroCIS 2018

Thumbnail: Photo: Live video shopping: in-store personal shopping assistance for online...

Report • 13.12.2017

Live video shopping: in-store personal shopping assistance for online customers

Barbara Frères guides customers with video chat technology

Thumbnail: Photo: Walmart: new service On Time and In Full

Company News • 26.10.2017

Walmart: new service On Time and In Full

Walmart instituted a new On Time and In Full (OTIF) metric to measure vendors' supply chain performance

Thumbnail: Photo: The self-checkout paradox – faster or slower?...

Company News • 20.11.2017

The self-checkout paradox – faster or slower?

Shopping experience feels faster and more efficient even if actual time takes a bit longer

Supplier

MobiMedia AG
MobiMedia AG
Rottpark 24
84347 Pfarrkirchen
SES-imagotag Deutschland GmbH
SES-imagotag Deutschland GmbH
Bundesstraße 16
77955 Ettenheim
Casio Europe GmbH
Casio Europe GmbH
CASIO-Platz 1
22848 Norderstedt
DataVan International Corporation
DataVan International Corporation
10F., No.186 Jian 1st Rd.
Jhonghe Dist., New Taipei City 235
Permaplay Media Solutions GmbH
Permaplay Media Solutions GmbH
Aschmattstr. 8
76532 Baden-Baden
GK Software SE
GK Software SE
Waldstraße 7
08261 Schöneck/Vogtland
Bizerba SE & Co. KG
Bizerba SE & Co. KG
Wilhelm-Kraut-Straße 65
72336 Balingen
APG Cash Drawer
APG Cash Drawer
5250 Industrial Blvd NE
55421 Minneapolis
Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
Axis Communications GmbH
Axis Communications GmbH
Adalperostraße 86
85737 Ismaning