Keyword: mobile shopping

Thumbnail-Photo: Research for retailers on transforming omni-channel strategies...

News • 30.06.2017

Research for retailers on transforming omni-channel strategies

Global consumer survey research quantifies new patterns of shopper behavior

The consumer retail report, "Shopper-First Retailing: What Consumers Are Telling us About the Future of Shopping," reveals new insights gleaned from shopping behavioral patterns. Launched in tandem with the research is a Retail study by ...

Thumbnail-Photo: Increase consumer loyalty through mobile self-scanning...

Company News • 09.05.2017

Increase consumer loyalty through mobile self-scanning

Scansation helps retailers create personalized offers for anonymous consumers

Good chances for brick-and-mortar retailers to create personalized offers for their anonymous consumers. Since May 2017 a mobile self-scanning system named "Scansation" is available. Special highlight: retailers only need ...

Thumbnail-Photo:  Starbucks debuts voice ordering

News • 10.02.2017

Starbucks debuts voice ordering

Starbucks launches voice ordering capabilities within Starbucks mobile iOS app and Amazon Alexa platform

Starbucks is taking the next step toward evolving the digital customer experience by launching voice ordering capabilities within the Starbucks mobile iOS app and the popular Amazon Alexa platform. These features are an extension of Starbucks ...

Thumbnail-Photo: Study finds mobile investments pay off in evolving retail landscape...

News • 31.01.2017

Study finds mobile investments pay off in evolving retail landscape

Most retailers are foregoing virtual and augmented reality and are investing in customer experience

Amid a seismic shift in how U.S. consumers shop, retailers are vying for time on their customers’ screens across all their devices — before, during and after a purchase. That is according to "The State of Retailing Online 2017: Key ...

Thumbnail-Photo: Sainsburys responds to current shopping trends...

Report • 28.10.2015

Sainsbury's responds to current shopping trends

New store layout and more checkout options are tested

A supermarket moves with the times: Sainsbury's is now testing new ways to respond to the changing demands of today's customers at six locations in the United Kingdom. The most important new features are an extensive adaptation of the ...

Thumbnail-Photo: The sales personnel in the store gets a mobile upgrade...

Report • 08.10.2015

The sales personnel in the store gets a mobile upgrade

A complete multichannel system enables selling anywhere in the store

Multichannel is the order of the day – no retailer can still afford not to connect all his sales channels. This usually means a technological challenge in the first place because many different systems must work together. But there are also ...

Thumbnail-Photo: Today’s consumers primarily want a seamless customer journey...

Interview • 01.10.2015

"Today’s consumers primarily want a seamless customer journey"

Interview with Robert Wucher, Head of Technology and Digital Client Solutions, GfK

To understand what services customers expect today, retailers should know exactly what touchpoints their customers use to get in touch. Only then can they align their sales approach, advertising and services accordingly. Robert Wucher, Digital ...

Thumbnail-Photo: Retail concepts at the airport have to become more individual...

Report • 30.09.2015

Retail concepts at the airport have to become more individual

Retail at airports is becoming more comprehensive, digital and more regional

At airports there is s chance for retailers to do really good business. But airports need the right retail concept – not only for passengers but also for customers from throughout the region. From online offers to special services and a ...

Thumbnail-Photo: Mobile Payment slowly gains momentum

Report • 12.06.2015

Mobile Payment slowly gains momentum

German consumers are also interested in mobile payments

It is a truism that continue to be confirmed in studies: German consumers love paying with cash. Based on recent assessments by the EHI Retail Institute, nearly 80 percent of transactions in German retail is still handled with cash. According to ...

Thumbnail-Photo: “Many touchpoints increase customer loyalty“...

Interview • 18.05.2015

“Many touchpoints increase customer loyalty“

Interview with Roland Fesenmayr, CEO of OXID eSales AG

In omnichannel commerce, retailers can reach their customers in many different situations. Nevertheless, brick-and-mortar retailing remains an important part of the customer journey. In this interview, Roland Fesenmayr, CEO of OXID eSales, explains ...

Thumbnail-Photo: “It can take weeks before a security hole at the POS system has been...

Interview • 19.03.2015

“It can take weeks before a security hole at the POS system has been fixed in retail chains“

Interview with Rick Chavie, Chief Solution Officer for hybris software

Retail is one of the most frequent targets for fraud and data abuse –nearly one quarter of all data abuse cases strike the retail and gastronomy sectors. Thanks to modern technologies, eCommerce is able to provide a high level of transaction ...

Thumbnail-Photo: “Usability is essential for the shopping experience“...

Interview • 16.03.2015

“Usability is essential for the shopping experience“

Interview with Eric Jankowfsky, Managing Director of Jankowfsky AG

What is the best way to connect my online store with my branch offices?“ This is a question many retailers are currently asking themselves. We spoke with Eric Jankowfsky, Managing Director of Jankowfsky AG, about the challenges for retailers ...

Thumbnail-Photo: Mobile solutions play an important role in increasing the motivation and...

Interview • 04.07.2014

"Mobile solutions play an important role in increasing the motivation and productivity of employees"

Interview with Paulo Magalhães, CEO of Tlantic and José Fortunato, COO of Sonae

By reaching the customer on his won mobile device, a retailer can be close to his customer and give him an extended shopping experience. But there are also mobile in store solutions, enabling such diverse usages as receiving and stock counting, ...

Thumbnail-Photo: Bright prospects for mobile shoppers

Report • 02.06.2014

Bright prospects for mobile shoppers

Retailers need to optimize web contents for any mobile device

More and more customers shop with their mobile phones. To optimally prepare for smartphone and tablet users, retailers do not just need a web-optimized online store. With the help of apps, search engine optimization and emails with responsive web ...

Thumbnail-Photo: Customers and Retailers Support Each Other With Information...

Interview • 01.10.2013

"Customers and Retailers Support Each Other With Information"

Interview with Sven Tollmien, Director Innovation Services, TrendONE

Mobile devices create a new type of connection between customer and retailer. Both sides can access information and sales offers at anytime and anywhere. In our current interview, Sven Tollmien, Director Innovation Services with the trend analysis ...

Thumbnail-Photo: Sales Success with Well-Managed Touchpoints

Report • 01.10.2013

Sales Success with Well-Managed Touchpoints

The encounter with the brand is crucial

The number of products offered at supermarkets or discounters is enormous: consumers can find approximately 10,000 products in a supermarket and ca. 2,000 in discount stores (German Trade Association). Many are part of the same segment and compete ...

Thumbnail-Photo: “Retailer Apps accompany the customer inside and outside of the...

Interview • 01.10.2013

“Retailer Apps accompany the customer inside and outside of the store”

Interview with Jürgen Berens von Rautenfeld, CEO and President, Online Software AG

eCommerce is putting brick and mortar retailers under increasing pressure today. But this also leads to the development of new, innovative ideas that attract the customers and drive them back into the store by offering them an added value. In our ...

Thumbnail-Photo: In Germany, true mobile payment is still in its infancy...

Interview • 03.06.2013

"In Germany, true mobile payment is still in its infancy"

Interview with Svenja Groß, Project Manager at E-Commerce-Center Cologne (ECC Cologne)

Mobile payment solutions using smartphones and tablets have been said to stand before their breakthrough on the market for quite a time now. During 2013, the point shall be reached were they enter the mass market with force. In the interview, Svenja ...

Thumbnail-Photo: Mobile Payment - Variety of offers confuses consumers...

Report • 03.06.2013

Mobile Payment - Variety of offers confuses consumers

To many cooks spoil the broth - This is especially the case when it comes to the topic of Mobile Payment

An ever larger number of different suppliers with different solutions are now active on the market. Of course there are customers who like to take the new offers. But the majority is still deterred by the many “island solutions”. Because ...

Thumbnail-Photo: Online Stores and Security

Report • 01.03.2013

Online Stores and Security

How secure is mobile shopping?

Smartphones and tablets are no longer just mere communication tools. Today modern devices do not just replace the camera and MP3 Player. Internet-capable mobile phones are turning more and more into sales consultants and sales counters, and are ...

Thumbnail-Photo: Stores end up being downloaded more and more to mobile devices...

Report • 05.10.2011

Stores end up being downloaded more and more to mobile devices

m.bahn.de or m.tagesschau.de – the “m” is getting increasingly important on the Internet. There are more and more web pages specifically for mobile devices. Retailers are strongly getting in on the act. It’s practically a ...

Supplier

British Retail Consortium
British Retail Consortium
21 Dartmouth Street, Westminster
SW1H 9BP London
hybris GmbH
hybris GmbH
Nymphenburger Str. 86
80636 München
Bundesverband des Deutschen Versandhandels e.V. (bvh)
Bundesverband des Deutschen Versandhandels e.V. (bvh)
Johann-Klotz-Str. 12
60528 Frankfurt am Main
CosmoShop GmbH
CosmoShop GmbH
Zeppelinstrasse 2
82178 Puchheim
Verifone GmbH
Verifone GmbH
Konrad-Zuse-Str. 19-21
36251 Bad Hersfeld
Online Software AG
Online Software AG
Bergstraße 31
69469 Weinheim
NCR GmbH
NCR GmbH
Steinerne Furt 67
86176 Augsburg
GS1 Germany GmbH
GS1 Germany GmbH
Maarweg 133
50825 Köln
eFulfilment Transaction Services GmbH
eFulfilment Transaction Services GmbH
Wilhelm-Bleyle-Straße 1
71636 Ludwigsburg
it - werke Service GmbH
Galgenbergweg 4
77933 Lahr
Scansation GmbH
Scansation GmbH
Zielstattstr. 133
81379 München
Giesecke & Devrient GmbH
Giesecke & Devrient GmbH
Prinzregentenstraße 159
81677 München
POSIFLEX GmbH
POSIFLEX GmbH
Kaiserswerther Straße 85
40878 Ratingen
AASSET Security GmbH
AASSET Security GmbH
Max-Planck-Straße 15 a-c
40699 Erkrath
Deutsche Telekom GmbH
Landgrabenweg 151
53227 Bonn
Manthan Systems Limited
Manthan Systems Limited
Mabledon Place, Bloomsbury
WC1H 9BB London
APG Cash Drawer (Germany)
APG Cash Drawer (Germany)
Leichtmetallstr. 22a
42781 Haan-Gruiten
GfK Gruppe
GfK Gruppe
Nordwestring 101
90419 Nürnberg
Shopgate GmbH
Shopgate GmbH
Schloßstraße 10
35510 Butzbach