Keyword: online trading

Thumbnail-Photo: Overstock.com announces adoption of all the major cryptocurrency payments...

News • 17.08.2017

Overstock.com announces adoption of all the major cryptocurrency payments

First major retailer to accept bitcoin continues to lead the way in adoption of cryptocurrency payments

Overstock.com announces an integration with ShapeShift, the world’s leading instant digital asset exchange, that allows customers to use all the major cryptocurrencies, including Ethereum, Litecoin, Dash, Monero, and the new Bitcoin Cash, ...

Thumbnail-Photo: New Temando ‘State of Shipping in Commerce’ report reveals gap...

News • 15.08.2017

New Temando ‘State of Shipping in Commerce’ report reveals gap between U.S. retailers and Prime-centric online shoppers

Survey identifies CX-driven shipping experiences as critical to conversion

Temando, a leading shipping and fulfilment software platform for commerce, today announced United States retailer and consumer survey data from its annual research report ‘State of Shipping in Commerce’. The survey polled 270 small and ...

Thumbnail-Photo: Shoppable content: content and commerce merge with a click...

Specialist article • 07.08.2017

Shoppable content: content and commerce merge with a click

The potential goes beyond fashion and sports

Shoppable content is a fairly recent e-commerce trend, albeit one that is gaining momentum in the fields of fashion, sports, interior design as well as food. Its implementation is technically sophisticated, but what’s most important is the ...

Thumbnail-Photo: Research examines benefits of promoting competing retail websites...

News • 03.08.2017

Research examines benefits of promoting competing retail websites

In-store advertising by competitors is a common practice across the web and can be advantageous for both retailers

A few years ago, Dr. Mohammad Zia PhD was checking flight prices on Expedia when he was puzzled by a section of the website that prompted him to run the same search on competing travel websites, including Priceline and Orbitz. "Instead of ...

Thumbnail-Photo: Differentiation leads the pack for Hot 100 Fastest-Growing Retailers...

News • 02.08.2017

Differentiation leads the pack for Hot 100 Fastest-Growing Retailers

Whether they sell through traditional stores, online or both, companies that provide unique offerings and experiences for consumers dominate the list of Hot 100 Retailers.

“The retail industry is getting better at addressing shifts in shopping behaviors and thinking differently,” Stores Media Editor Susan Reda said. “What matters most to consumers is a retailer differentiating itself in the ...

Thumbnail-Photo: The EU data privacy landscape has already changed...

News • 12.07.2017

The EU data privacy landscape has already changed

The GDPR is legislation that effectively replaces the Data Protection Act 1998 in the UK

With less than a year to go before organisations which process, use or exchange consumers’ personal data within the EU need to comply with the new General Data Protection Regulation (GDPR), eCommerce systems integrator Tryzens has highlighted ...

Thumbnail-Photo: UK smartphone shopping to overtake tablet spend by 2018...

News • 10.07.2017

UK smartphone shopping to overtake tablet spend by 2018

Spend via smartphones will outperform spend via tablets, accounting for 51.5 percent of the UK mobile and tablet market in 2018, says research

According to the company’s latest report, sales of tablet devices are declining as consumers choose to spend more time on smartphones. Consequently, spend via these devices is set to grow 112 percent in the next five years. Key sectors aiding ...

Thumbnail-Photo: Affordable clothing e-retailer RoseWholesale is becoming more...

News • 16.06.2017

Affordable clothing e-retailer RoseWholesale is becoming more customer-centric

E-commerce clothing site is focusing on better quality and an easier shopping process

RoseWholesale, an Asia-based online fashion retailer with wholesale prices, has taken several major steps to ensure product quality and enhance the shopping process. "The increase in Internet shopping in recent years has encouraged many ...

Thumbnail-Photo: Poshmark launches the Posh Dressing Room

Company News • 01.05.2017

Poshmark launches the Posh Dressing Room

In-app styling experience matching shoppers with millions of stylists

Poshmark, a social marketplace for fashion where anyone can buy, sell and share their style with others, launches the Posh Dressing Room, a one-on-one styling experience between a buyer and a Seller Stylist that brings the essence of shopping in a ...

Thumbnail-Photo: Click & Collect: the future of online grocery shopping...

Company News • 05.04.2017

Click & Collect: the future of online grocery shopping

Smart services and techniques are constantly improving the customer experience

Click & Collect is a smart solution for both busy shoppers and profit-seeking retailers. It solves many of the problems that have prevented online shopping for groceries from taking off, such as costly deliveries and the small range of available ...

Thumbnail-Photo: Future of bricks and mortar stores in question...

News • 07.02.2017

Future of bricks and mortar stores in question

Most physical shops remain ‘offline’, unable to offer the speed, flexibility and sheer ease of use that consumers take for granted on websites

Consumers are growing increasingly frustrated with a high street shopping experience that offers little of the convenience of online counterparts, with four in ten (40 percent) claiming shopping in-store is a chore and a third (32 percent) saying ...

Thumbnail-Photo: Online retail prices often match those in stores...

News • 03.02.2017

Online retail prices often match those in stores

Study shows online retail prices often match store prices - and suggests why they sometimes do not

When you buy products online, do you imagine you could get better prices in a store? Conversely, does in-store shopping lead you to wonder whether you are missing better prices online? Fear not. An innovative study by an MIT economist shows that ...

Thumbnail-Photo: Successful omnichannel project by OSP and novomind in Thailand...

Company News • 18.01.2017

Successful omnichannel project by OSP and novomind in Thailand

The omnichannel software Movex will be integrated for a webshop project by the Thai retail group CP ALL

Successful omnichannel entry for the Thai retail group CP ALL: Otto Group Solution Provider (OSP), an IT service provider with many years of experience in retail and logistics, launched the first CP All webshop that is linked with other sales ...

Thumbnail-Photo: Online sales to account for a larger share of retail in Germany...

News • 12.01.2017

Online sales to account for a larger share of retail in Germany

yStats.com report

The publication, "Germany B2C E-Commerce Sales Forecasts: 2016 to 2020," synthesizes several reliable primary sources in outlining future growth. The fifth largest E-Commerce market globally, and the second largest in Europe after the ...

Thumbnail-Photo: Customer reviews are pure gold – Manufacturers can support retailers...

Optimal Product Information • 17.11.2016

"Customer reviews are pure gold" – Manufacturers can support retailers with content

Interview with Dr. Thomas Salditt, Head of Digital Business Enabling at BSH

These days, customers want entirely different product information than they did in the past – especially when it comes to refrigerators, dishwashers and the like. Dr. Thomas Salditt from BSH Home Appliances Corporation talks about the contents ...

Thumbnail-Photo: The Black Friday store experience is driving consumers online...

News • 02.11.2016

The Black Friday store experience is driving consumers online

Half of US and UK consumers will not be shopping during Black Friday or will not visit stores, because of the stress of the experience

Periscope By McKinsey has released the findings of new research conducted with US & UK consumers on their attitudes towards Black Friday 2016, and how they plan to shop. Black Friday may be considered one of the biggest shopping events of the ...

Thumbnail-Photo: Famu Alumnus launches Maylink online accessory store...

Company News • 14.10.2016

Famu Alumnus launches Maylink online accessory store

Maylink is new online accessories store launched by Florida A&M University graduate Nicholas Hicks

...

Thumbnail-Photo: Customers want closer ties between in-store and online says study...

News • 19.09.2016

Customers want closer ties between in-store and online says study

50 percent would like future shops to offer virtual reality product-testing

European consumers want the online and in-store shopping experience to be entirely integrated with greater use of technology on the high street, according to CBRE, the world’s leading global real estate advisor. In a pan-European study of ...

Thumbnail-Photo: J.Crew and Nordstrom announce partnership

Company News • 01.09.2016

J.Crew and Nordstrom announce partnership

Edited J.Crew collection to be featured in 16 Nordstrom stores and at Nordstrom.com

J.Crew Group, Inc. announces that Nordstrom will sell an edited assortment of the J.Crew collection at select Nordstrom full-line stores and at Nordstrom.com beginning September 12th. The assortment will include women's apparel, accessories and ...

Thumbnail-Photo: ”Delivery is crucial in the online shopping experience“...

Interview • 24.05.2016

”Delivery is crucial in the online shopping experience“

Interview with Arjan Kerkhoff, Senior Director Key Account Management Northern & Central Europe at MetaPack

Not only are they young and like to spend money, they are also very tech savvy: the Millennial Generation. Since they grew up with the Internet, they are well informed and already had experiences with online retailers. In this iXtenso interview, ...

Thumbnail-Photo: Of live chats and artificially intelligent search engines...

Online stores and customer service • 10.05.2016

Of live chats and artificially intelligent search engines

Man or machine: who would you like to get advice from? That probably depends on the way you are being approached.

Whether it is via live chats with real employees or artificially intelligent search functions such as IBM’s Watson. The only thing that’s important here is to answer customer requests as fast and easily as possible. You are probably ...

Thumbnail-Photo: Missed opportunities: Challenging online shopping...

Report • 05.04.2016

Missed opportunities: Challenging online shopping

Accessible websites generate sales

First, the good news: technically, there should only be winners when it comes to this subject. Providers of accessible websites service the largest possible group of customers and generate the most sales. However, many people need to overcome ...

Thumbnail-Photo: ”Many customers are willing to try online grocery shopping“...

Interview • 30.03.2016

”Many customers are willing to try online grocery shopping“

Interview with Marcel Fuhlmann, CEO of diva-e Digital Value Enterprise GmbH

Marcel Fuhlmann, CEO and Manager of the Business Unit Platform Online Food Retailing at diva-e Digital Value Enterprise GmbH, explains which criteria successful online grocery stores should meet.

Thumbnail-Photo: Making shopping even more convenient for consumers...

Interview • 07.03.2016

"Making shopping even more convenient for consumers"

Interview with EuroCIS-Director Elke Moebius about the highlights and trends of the trade fair

EuroCIS 2016 was a complete success: boasting a significantly increased number of visitors and for the first time, an exhibition floor plan of more than 10,000m², it featured the latest trends in retail technology. At the conclusion of the ...

Thumbnail-Photo: Otto experiments with NFC

Report • 11.11.2015

Otto experiments with NFC

Sticker as a "Product Wizard"

Online retailer OTTO currently experiments with the different possible applications of the Near Field Communication (NFC) technology. But Otto is not looking for payment functions, but rather focusing on the service aspect. With an NFC-button ...

Thumbnail-Photo: Social media remains an important tool for retailers...

Company News • 23.10.2015

Social media remains an important tool for retailers

Almost all online retailers use social media

Social media is a great way to stay in touch with customers and to respond quickly to questions and problems. This has also been recognized by many German retailers. Online retailers in particular are focusing on social media. According to a ...

Thumbnail-Photo: The customer needs to receive consistent information and services at...

Interview • 21.10.2015

"The customer needs to receive consistent information and services at each contact point"

Interview with Mirko Hüllemann, CEO of Heidelpay

Invoice, PayPal, direct debit und instant transfer are the preferred methods of payment of German customers in eCommerce. Several studies over the past few years have also shown: offering convenient payment methods has become an especially important ...

Thumbnail-Photo: B2C and B2B are becoming more and more alike...

Report • 08.10.2015

"B2C and B2B are becoming more and more alike"

28. ECC-Forum "B2B in Digital Transformation" in Cologne

Cologne as a meeting place of retail: After the spring edition of the ECC-Forum as usual put the focus on the B2C sector with the topic "Experience and Service in (Online) Retail" around 155 participants came together in Cologne on October ...

Thumbnail-Photo: Retail concepts at the airport have to become more individual...

Report • 30.09.2015

Retail concepts at the airport have to become more individual

Retail at airports is becoming more comprehensive, digital and more regional

At airports there is s chance for retailers to do really good business. But airports need the right retail concept – not only for passengers but also for customers from throughout the region. From online offers to special services and a ...

Thumbnail-Photo: “The key to success lies in collaboration”...

Interview • 07.08.2015

“The key to success lies in collaboration”

Interview with Andreas Bauer, CPO of 004 GmbH

Online retail not only offers sales potential for retailers but also for manufacturers. How can retailers and producers subsequently avoid getting into an uncomfortable competitive situation online? Andreas Bauer, CPO of 004 GmbH, argues in favor of ...

Thumbnail-Photo: “Online stores using responsive design cannot be tested enough“...

Interview • 07.08.2015

“Online stores using responsive design cannot be tested enough“

Interview with Michel Sperlich, Managing Director of onlinedesign.eu

A lot of development work is needed before an online store can be launched. All store components need to work properly – and with all end devices. This requires extensive tests. These days, developers are able to outsource this testing to the ...

Thumbnail-Photo: ”Germany’s eCommerce industry is strongly influenced by the...

Interview • 07.08.2015

”Germany’s eCommerce industry is strongly influenced by the ecosystem“

Interview with Hagen Meischner, Country Manager Deutschland for PrestaShop

Starting an online shop today no longer needs to be expensive and complicated. Just like in other IT areas, free open source tools have long since been available. Yet do these savings not inevitably come at the expense of quality? Hagen Meischner, ...

Thumbnail-Photo: “Data-driven companies are clearly more successful in eCommerce“...

Interview • 10.04.2015

“Data-driven companies are clearly more successful in eCommerce“

Interview with Alexander Reschke, CMO of Webdata Solutions

The eCommerce market is shaped in particular by its dynamics. Developments and trends move a lot faster than in pure brick-and-mortar retail and online retailers need to be able to respond quickly and remain flexible to changes in the market. In an ...

Thumbnail-Photo: “It can take weeks before a security hole at the POS system has been...

Interview • 19.03.2015

“It can take weeks before a security hole at the POS system has been fixed in retail chains“

Interview with Rick Chavie, Chief Solution Officer for hybris software

Retail is one of the most frequent targets for fraud and data abuse –nearly one quarter of all data abuse cases strike the retail and gastronomy sectors. Thanks to modern technologies, eCommerce is able to provide a high level of transaction ...

Thumbnail-Photo: eCommerce: Retail currently needs employees with in-depth knowledge...

Interview • 17.03.2015

eCommerce: "Retail currently needs employees with in-depth knowledge"

Interview with Peter Stolpe, Director of Retail Qualifications at the Akademie Handel

The key for small and medium-sized retailers to stay competitive despite the big online retail competition lies in going online, too. With a new postgraduate program, the Akademie Handel (English: Retail Academy) in Munich trains retail employees to ...

Thumbnail-Photo: “A professional concept for category and attribute management pays...

Interview • 01.10.2014

“A professional concept for category and attribute management pays off“

Interview with Korhan Canbolat, Owner of Canbolat Vertriebsgesellschaft mbH

In 2009, Korhan Canbolat founded the Canbolat Vertriebsgesellschaft (English translation: Canbolat Distribution Company) and has turned it into an efficient and sustainably successful online retail company since then. With a wide range of goods in ...

Thumbnail-Photo: Bigger not always better

Company News • 07.05.2014

Bigger not always better

NCC research

The UK’s 50 busiest e-tailers had website load times three times slower than the industry standard during Q1, according to NCC Group’s quarterly retail benchmark report. Data from the global information assurance firm revealed the ...

Thumbnail-Photo: Many customers are not ready yet to shop groceries online...

Interview • 05.05.2014

"Many customers are not ready yet to shop groceries online"

Interview with Alexander Graf, Kassenzone.de

The Kassenzone.de (English: Checkout Zone) blog was started in 2008 by Alexander Graf and Florian Hermsdorf and covers developments of online business models. In this iXtenso interview, e-commerce expert Graf, who already among other things oversaw ...

Thumbnail-Photo: The customer makes his food buying decision when he plans the meals...

Interview • 05.05.2014

"The customer makes his food buying decision when he plans the meals"

Interview with Silvan Dolezalek, Zaunz Publishing and Robert Walters, Cookbutler

No question about it, e-Commerce is booming, but it doesn’t apply to all industry sectors the same way. While books, clothing items or consumer electronics are already being sold online to a large extent, online food retail is still in its ...

Thumbnail-Photo: Logistics decides the future of online food sales...

Interview • 05.05.2014

"Logistics decides the future of online food sales"

Interview with Dr. Bernhard Albert, Foresight Solutions

The eCommerce story is a success story. More and more products are being bought online. Yet one area online retail has not been able to conquer is food retailing. Dr. Bernhard Albert from the Foresight Solutions Institute for Future Research assists ...

Thumbnail-Photo: Online Stores and Security

Report • 01.03.2013

Online Stores and Security

How secure is mobile shopping?

Smartphones and tablets are no longer just mere communication tools. Today modern devices do not just replace the camera and MP3 Player. Internet-capable mobile phones are turning more and more into sales consultants and sales counters, and are ...

Thumbnail-Photo: Online Shops: Secure Shopping Satisfies Customers...

Interview • 01.03.2013

Online Shops: Secure Shopping Satisfies Customers

Interview with Sebastian Spooren, Project Leader at it-sicherheit.de

Whether it’s food, books or electrical appliances – online shops offer a very large assortment of products. At this point, Internet users in Germany are making 25 percent of purchases online. But is online shopping always secure? Online ...

Thumbnail-Photo: “eCommerce promotes traditional types of advertising“...

Interview • 31.01.2013

“eCommerce promotes traditional types of advertising“

iXtenso-Interview with Ute Holtmann and Marlene Lohmann, EHI Retail Institute

Retail today has a great many possibilities for advertising and customer communication available – and the Internet constantly creates new channels. Nevertheless, the traditional types of advertising such as ads, flyers and catalogs continue ...

Thumbnail-Photo: “Our consumers expect us to serve them through the online-channel.”...

Interview • 05.01.2012

“Our consumers expect us to serve them through the online-channel.”

Interview with Rune Sølvsteen, e-commerce Director ad interim at Hunkemöller

Founded in 1886, Hunkemöller is one of the largest lingerie chains in Europe. The Dutch company employs more than 2.600 people and runs more than 450 shops in 15 countries. Hunkemöller has been active on the internet since 2001 and launched its ...

Thumbnail-Photo: Stores end up being downloaded more and more to mobile devices...

Report • 05.10.2011

Stores end up being downloaded more and more to mobile devices

m.bahn.de or m.tagesschau.de – the “m” is getting increasingly important on the Internet. There are more and more web pages specifically for mobile devices. Retailers are strongly getting in on the act. It’s practically a ...

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EHI Retail Institute
EHI Retail Institute
Spichernstraße 55
50672 Köln
T-Systems Enterprise Services GmbH
T-Systems Enterprise Services GmbH
Fasanenweg 6
70771 Leinfelden-Echterdingen
CosmoShop GmbH
CosmoShop GmbH
Zeppelinstrasse 2
82178 Puchheim
Heidelberger Payment GmbH
Heidelberger Payment GmbH
Vangerowstraße 18
69115 Heidelberg
Institut für Handelsforschung (IfH)
Institut für Handelsforschung (IfH)
Dürener Str. 401b
50858 Köln
plentymarkets GmbH
plentymarkets GmbH
Bürgermeister-Brunner-Straße 15
34117 Kassel
Scheer Surface Solutions GmbH
Maierhofstraße 28
73547 Lorch
GfK Gruppe
GfK Gruppe
Nordwestring 101
90419 Nürnberg
MICROS-Retail
MICROS-Retail
Europadamm 2 - 6
41460 Neuss
prudsys AG
prudsys AG
Zwickauer Straße 16
09112 Chemnitz
ChannelAdvisor
ChannelAdvisor
Oranienburger Str. 87
10178 Berlin
Manhillen Drucktechnik GmbH
Manhillen Drucktechnik GmbH
Schillerstraße 90
71277 Rutesheim
Oracle Deutschland B.V. & Co. KG
Oracle Deutschland B.V. & Co. KG
Riesstr. 25
80992 München
diva-e Digital Value Enterprise GmbH
diva-e Digital Value Enterprise GmbH
Friedrichstraße 147
10117 Berlin
Management Forum der Verlagsgruppe Handelsblatt GmbH
Management Forum der Verlagsgruppe Handelsblatt GmbH
Eschersheimer Landstr. 50
60322 Frankfurt am Main
SDZeCOM GmbH & Co. KG
SDZeCOM GmbH & Co. KG
Bahnhofstraße 65
73430 Aalen
Management Forum - Verlagsgruppe Handelsblatt
Management Forum - Verlagsgruppe Handelsblatt
Eschersheimer Landstr. 50
60322 Frankfurt am Main
Shopgate GmbH
Shopgate GmbH
Schloßstraße 10
35510 Butzbach
Gesture Powered GmbH
Gesture Powered GmbH
Hauptstr. 202
44649 Herne