Keyword: e-commerce

Video • 06.03.2017

NCR - Improving the customer’s journey through the store

“The unified commerce landscape”

NCR, a company known for making the lives of both retailers and customers easier, has been investing a lot of work in a study called “The unified commerce landscape”. We are speaking to Jessica Bryant to learn more about this study. ...

Video • 05.03.2017

The supermarket of the future - SES-imagotag Deutschland GmbH

Searching a product in the supermarket will soon be a thing of the past for both customers and employees

This is made possible by the "connected store". Guillaume Portier from SES-imagotag Deutschland GmbH explains how it works. ...

Company News • 02.03.2017

Toshiba enables brilliant commerce at EuroShop 2017

Toshiba to demonstrate new innovative retail solutions in Hall 6, Stand C41

Toshiba Global Commerce Solutions, Inc. and its parent organization, Toshiba TEC Corporation (TTEC), will showcase a broad variety of retail solutions in Hall 6, Stand C41 during EuroShop, the world’s No. 1 retail trade fair, held 5 – 9 ...

News • 23.02.2017

Cross-border B2C E-Commerce drives intra-regional retail trade in Europe

Strong intra-regional cross-border E-Commerce trend develops, as many online shoppers in Europe buy from countries in the same region

The report “Europe Cross-Border B2C E-Commerce 2017” reveals key trends and perspectives of cross-border online retail in this region, citing multiple market statistics, forecasts and consumer surveys. One of the key findings of the ...

News • 10.02.2017

Starbucks debuts voice ordering

Starbucks launches voice ordering capabilities within Starbucks mobile iOS app and Amazon Alexa platform

Starbucks is taking the next step toward evolving the digital customer experience by launching voice ordering capabilities within the Starbucks mobile iOS app and the popular Amazon Alexa platform. These features are an extension of Starbucks ...

Canal Grande • 01.02.2017

Pure-, cross-, multi- or omni-channel retailing …

Retailers tend to get lost in their own buzz-words and to lose sight of the most important aspect: What do customers actually want?

One of the special charms about the lagoon city of Venice is its many channels, or canals, both small and big. Innumerable bridges connect them to an open labyrinth of water, as well as traditional streets. With so many different shopping channels ...

News • 31.01.2017

Study finds mobile investments pay off in evolving retail landscape

Most retailers are foregoing virtual and augmented reality and are investing in customer experience

Amid a seismic shift in how U.S. consumers shop, retailers are vying for time on their customers’ screens across all their devices — before, during and after a purchase. That is according to "The State of Retailing Online 2017: Key ...

Expert article • 16.01.2017

Digital transformation strengthens brick-and-mortar retail

The development in the relationship between “brick-and-mortar and online” in retail is not a one-way street

Brick-and-mortar retail will continue to score with customers with digital services for consulting, purchase and delivery. With new and intelligent concepts, smaller stores also give large competitors ranging from Amazon to Zalando a run for their ...

Company News • 10.01.2017

The future of the grocery store

How it holds up to e-commerce and changing customer behaviours

A grocery store is so much more than a place to buy food. It can also be a bank, a pharmacy, a postal office, a restaurant, and so on. At the same time, customers are increasingly buying their groceries online and in many places, they are starting ...

News • 15.12.2016 report: Online retail sales in Japan will continue growth

Rakuten and Amazon are the most popular sites

Slower, but continued growth of online retail in Japan is the prediction in a new publication from Hamburg-based, "Japan B2C E-Commerce Sales Forecasts: 2016 to 2020." The report combines information from reliable primary ...

Product • 08.12.2016

Retail Pro International joins SAP PartnerEdge Program

Retail Pro offering now available delivers a flexible, global retail management platform

Retail Pro International has joined the SAP PartnerEdge program as a partner that designs, develops and builds software integrated with SAP solutions. Through its participation in the program, it is now announcing the availability of Retail ...

Local Shopping • 08.12.2016

Lokaso Siegen effectively strengthens the regional retail sector

Stepping stone into e-commerce with measurable success

Local commerce approaches are a dime a dozen these days. Yet none of them are effective enough to where brick-and-mortar retailers actually benefit from them. Patrick Schulte of billiton is someone who has recognized this and created Lokaso, a new ...

News • 11.11.2016

Turkey's B2C e-commerce market 2016

Investors lured by online retail opportunities in Turkey

Turkey's B2C E-Commerce market is the second largest in Eastern Europe, and is also among the fastest growing, according to the new market report by Internet penetration in the country was barely at 50 percent of the population last ...

News • 20.10.2016

Competition pattern and investment risk of cross-border e-commerce industry in China

China will gain the fastest growth in global cross-border e-commerce market

The concept of cross-border e-commerce can interpreted in a broad or narrow sense: Broadly, the cross-border e-commerce refers to the cross-border import and export trade activities in which the transactions are concluded by the transaction ...

Local Shopping • 18.10.2016

An overview of five German local commerce models

Do online marketplaces really strengthen local retail?

E-commerce makes things hard for brick-and-mortar retailers. To improve the customer churn rate, various local commerce approaches have been developed to connect brick-and-mortar businesses to the internet and vice versa. The concepts range from ...

Company News • 13.10.2016

New e-commerce website for Mattress 1

Accorin announces deployment for America’s largest independent mattress retail chain

Boston-based e-commerce agency Accorin and Orlando, FL-based Mattress1 have completed a comprehensive redesign and technology overhaul of the company’s website. The new website, which includes a new user interface, online catalog, mobile ...

Company News • 13.10.2016

E-commerce: clothing and footwear retailing in Brazil

Market summary and forecasts: Comprehensive overview of the market, consumer, and competitive context, with retail sales value and forecasts to 2020

  Market Research Hub (MRH) has recently announced the addition of a new research report about the clothing and footwear retailing in Brazil to its repository. The research report, titled “Clothing & Footwear Retailing in Brazil ...

Conversational Commerce • 21.09.2016

Engage with your customers – faster and individual service via Messenger

Interview with Caroline Langer, International Marketing Manager at iAdvize

Facebook, WhatsApp etc. extensively influence the way we communicate. Thanks to the activation of messaging services for companies, they will most likely also change online retail in the long run. While one-to-many communication was the common way ...

Interview • 30.03.2016

”Many customers are willing to try online grocery shopping“

Interview with Marcel Fuhlmann, CEO of diva-e Digital Value Enterprise GmbH

Marcel Fuhlmann, CEO and Manager of the Business Unit Platform Online Food Retailing at diva-e Digital Value Enterprise GmbH, explains which criteria successful online grocery stores should meet.

Company News • 23.10.2015

Social media remains an important tool for retailers

Almost all online retailers use social media

Social media is a great way to stay in touch with customers and to respond quickly to questions and problems. This has also been recognized by many German retailers. Online retailers in particular are focusing on social media. According to a ...

Report • 08.10.2015

"B2C and B2B are becoming more and more alike"

28. ECC-Forum "B2B in Digital Transformation" in Cologne

Cologne as a meeting place of retail: After the spring edition of the ECC-Forum as usual put the focus on the B2C sector with the topic "Experience and Service in (Online) Retail" around 155 participants came together in Cologne on October ...

Interview • 07.08.2015

“Online stores using responsive design cannot be tested enough“

Interview with Michel Sperlich, Managing Director of

A lot of development work is needed before an online store can be launched. All store components need to work properly – and with all end devices. This requires extensive tests. These days, developers are able to outsource this testing to the ...

Interview • 07.08.2015

“The key to success lies in collaboration”

Interview with Andreas Bauer, CPO of 004 GmbH

Online retail not only offers sales potential for retailers but also for manufacturers. How can retailers and producers subsequently avoid getting into an uncomfortable competitive situation online? Andreas Bauer, CPO of 004 GmbH, argues in favor of ...

Interview • 07.08.2015

”Germany’s eCommerce industry is strongly influenced by the ecosystem“

Interview with Hagen Meischner, Country Manager Deutschland for PrestaShop

Starting an online shop today no longer needs to be expensive and complicated. Just like in other IT areas, free open source tools have long since been available. Yet do these savings not inevitably come at the expense of quality? Hagen Meischner, ...

Interview • 10.04.2015

“Data-driven companies are clearly more successful in eCommerce“

Interview with Alexander Reschke, CMO of Webdata Solutions

The eCommerce market is shaped in particular by its dynamics. Developments and trends move a lot faster than in pure brick-and-mortar retail and online retailers need to be able to respond quickly and remain flexible to changes in the market. In an ...

Interview • 17.03.2015

eCommerce: "Retail currently needs employees with in-depth knowledge"

Interview with Peter Stolpe, Director of Retail Qualifications at the Akademie Handel

The key for small and medium-sized retailers to stay competitive despite the big online retail competition lies in going online, too. With a new postgraduate program, the Akademie Handel (English: Retail Academy) in Munich trains retail employees to ...

Company News • 19.09.2014

Comexposium Group launches Paris Retail Week

The new leading event for 360° Retail

COMEXPOSIUM Group has announced the launch of the first Paris Retail Week, to be held from 21 to 23 September 2015 at Paris Expo Porte de Versailles. The first Paris Retail Week will bring together on a single site E-Commerce Paris, Europe's ...

Interview • 31.01.2013

“eCommerce promotes traditional types of advertising“

iXtenso-Interview with Ute Holtmann and Marlene Lohmann, EHI Retail Institute

Retail today has a great many possibilities for advertising and customer communication available – and the Internet constantly creates new channels. Nevertheless, the traditional types of advertising such as ads, flyers and catalogs continue ...

Report • 31.01.2013

Efficient ways of advertising

Modern sales approaches for the retail market

It almost seems like an anachronism: while retailing increasingly takes place on the Internet and e-tailers are taking away more and more market shares from brick and mortar retailers, the German retail market prefers to stick with traditional types ...

Interview • 05.01.2012

“Our consumers expect us to serve them through the online-channel.”

Interview with Rune Sølvsteen, e-commerce Director ad interim at Hunkemöller

Founded in 1886, Hunkemöller is one of the largest lingerie chains in Europe. The Dutch company employs more than 2.600 people and runs more than 450 shops in 15 countries. Hunkemöller has been active on the internet since 2001 and launched its ...

Report • 05.10.2011

Stores end up being downloaded more and more to mobile devices or – the “m” is getting increasingly important on the Internet. There are more and more web pages specifically for mobile devices. Retailers are strongly getting in on the act. It’s practically a ...

Interview • 05.10.2011

Piggy-backing on customer service from brick-and mortar stores was around even before online shops came around

Interview with university professor Dr. Hendrik Schröder, Marketing & Retailing Chair at the University of Duisburg-Essen, Germany

Category management is an essential field of research for Professor Hendrik Schröder. Since 1996, he holds a Chair at the University of Duisburg-Essen. He does not think much of trendy terms such as omni-channel marketing. Customers have always ...

Interview • 02.05.2011

Will traditional coupons soon become obsolete?

Interview with André Reif, CEO of MyMobai in Leipzig, Germany

André Reif, born in 1978, founded MyMobai in 2008 together with his schoolmate André Richter. The company with locations in Leipzig and Dresden develops business models and applications for mobile devices. By now, MyMobai sees itself as the German ...


Europadamm 2 - 6
41460 Neuss
Software AG Deutschland GmbH
Software AG Deutschland GmbH
Uhlandstraße 9
64297 Darmstadt
Online Software AG
Online Software AG
Bergstraße 31
69469 Weinheim
Stibo Systems GmbH
Stibo Systems GmbH
Caffamacherreihe 8
20355 Hamburg
Heidelberger Payment GmbH
Heidelberger Payment GmbH
Vangerowstraße 18
69115 Heidelberg
Hypercom Corporation / Thales E-Transactions
Hypercom Corporation / Thales E-Transactions
Konrad-Zuse-Str. 19-21
36251 Bad Hersfeld
EURONICS Deutschland eG
Berblingerstr. 1
71254 Ditzingen
Oracle Deutschland B.V. & Co. KG
Oracle Deutschland B.V. & Co. KG
Riesstr. 25
80992 München
ORACLE Deutschland B.V. & Co. KG
ORACLE Deutschland B.V. & Co. KG
Salzufer 8
10587 Berlin
Keryx Technologies Hof3 GmbH
Keryx Technologies Hof3 GmbH
Unterer Blapbach
3555 Trubschachen
Trinodis GmbH
Trinodis GmbH
Friedrich-Bergius-Ring 5a
97076 Würzburg
Patagona GmbH
Patagona GmbH
Saalburgstr. 42
60385 Frankfurt am Main
InterCard AG
InterCard AG
Mehlbeerenstr. 4
82024 Taufkirchen b. München
GfK Gruppe
GfK Gruppe
Nordwestring 101
90419 Nürnberg
CosmoShop GmbH
CosmoShop GmbH
Zeppelinstrasse 2
82178 Puchheim
Steinerne Furt 67
86176 Augsburg
Bahnhofstraße 65
73430 Aalen
Theresienhöhe 12
80339 München
Microsoft Deutschland GmbH
Microsoft Deutschland GmbH
Konrad-Zuse-Str. 1
85716 Unterschleißheim
SA2 Worldsync
SA2 Worldsync
Maarweg 149-161
50825 Köln