Keyword: omnichannel

Thumbnail-Photo: Click & Collect: More in-store sales thanks to store pickup...

Omnichannel • 08.01.2018

Click & Collect: More in-store sales thanks to store pickup

Opportunity and challenge for the retail sector: Retailers can really benefit from this service

Click and Collect, In-Store Pickup, Click & Go: there are many terms that describe the store pickup process of online orders. Retailers can really benefit from this service; provided that they are armed with a professionally developed concept of ...

Thumbnail-Photo: Click & Collect solution for UK retailers

News • 03.01.2018

Click & Collect solution for UK retailers

Tryzens delivers Salesforce Commerce Cloud integration for start-up HubBox

Tryzens has successfully completed the development of a pre-built integration or ‘cartridge’ for innovative UK start-up HubBox, which will enable Salesforce Commerce Cloud users to reduce the time to market for the new delivery start-up. ...

Thumbnail-Photo: Retailers focus on personalization

Report • 22.12.2017

Retailers focus on personalization

How retailers create a personalized shopping experience with the help of customer data

Personalization, also called customization is a trending topic in retail for the year 2018. Retailers increasingly put customer demands center stage since consumers have come to expect a customized shopping experience both online and offline. But ...

Thumbnail-Photo: MediaMarkt Eindhoven: Inspiring customers with interactive technologies...

Video • 14.12.2017

MediaMarkt Eindhoven: Inspiring customers with interactive technologies

The customer experience is an important success factor in the digital age since customers want more inspiration and emotions. MediaMarkt’s Next Generation Store in Eindhoven is one of those stores that are focusing on a new lasting shopping ...

Thumbnail-Photo: Live video shopping: in-store personal shopping assistance for online...

Report • 13.12.2017

Live video shopping: in-store personal shopping assistance for online customers

Barbara Frères guides customers with video chat technology

The Barbara Frères Boutique in Düsseldorf specializes in designer children’s fashion. To position itself in the omnichannel world, the fashion boutique doesn’t just offer an online store, a chat function and curated outfit ...

Thumbnail-Photo: How a sense of touch helped Eton shirts double expected sales...

Case Study • 13.12.2017

How a sense of touch helped Eton shirts double expected sales

Eton equipped their brick-and-mortar stores with a range of touchscreen displays

The fashion retail space is evolving. The fact is, more and more consumers are tethered to devices, their faces glowing in a blue, e-commerce-hue of smart phones, tablets and laptops. That’s not to say the in-store fashion shopping experience ...

Thumbnail-Photo: Mister Spex rolls out the latest Intershop Commerce Suite...

Company News • 12.12.2017

Mister Spex rolls out the latest Intershop Commerce Suite

New commerce platform powers a consistent multi-channel concept with faster interfaces and reduced maintenance needs

Mister Spex, Europe’s largest online optician, is extending its successful cooperation with Intershop with the rollout of the latest Intershop Commerce Suite, across nine European webshops. The new commerce platform allows Mister Spex to ...

Thumbnail-Photo: Starbucks Reserve Roastery opened in Shanghai...

News • 08.12.2017

Starbucks Reserve Roastery opened in Shanghai

New multi-sensory retail experience offers customers an immersive manufacturing and cafe environment

Starbucks Reserve Roastery in Shanghai, the first fully immersive coffee experience in Asia, celebrated its opening. When the doors open to the world’s second Starbucks Roastery, created three years after the inaugural Seattle Roastery, ...

Thumbnail-Photo: “Just walk out“: the invisible payment process...

Report • 06.12.2017

“Just walk out“: the invisible payment process

Pay automatically with zero-click payment and smart store technologies

Retailers are constantly looking for solutions that make payments easier and more automated. After all, an easy payment process also makes it easier to spend money, at least when it comes to small amounts and quantities. According to a study by ...

Thumbnail-Photo: Excellent solutions for the future of retail...

News • 23.10.2017

Excellent solutions for the future of retail

Digital Retail Award 2017 honours six innovative projects

Emotional storytelling in the store. Furniture shopping in a virtual showroom. Playfully connecting customer and product through an interactive shop-window. The winners of the Digital Retail Awards 2017 clearly demonstrate, how the digital future of ...

Thumbnail-Photo: “Omnichannel is not a retail invention but a response to customer...

Interview • 19.10.2017

“Omnichannel is not a retail invention but a response to customer needs“

Interview with Jens Thomas, Department Manager POS Design at Dänisches Bettenlager

Dänisches Bettenlager continues to expand its city store concept. The company is currently testing a high-tech store in Flensburg. In this conversation with iXtenso, Jens Thomas reveals how the firm offers its complete portfolio of products ...

Thumbnail-Photo: Carrefour launches My Carrefour data intelligence platform in Brazil...

News • 19.10.2017

Carrefour launches My Carrefour data intelligence platform in Brazil

The new program translates the company’s omni-channel strategy in the country

Carrefour launches in Brazil the My Carrefour omni-channel data intelligence platform  which concentrates the company’s retail services in a single democratic, free and national benefits program, composed of offers, coupons and other ...

Thumbnail-Photo: Using content more efficiently across multiple channels...

Expert article • 04.10.2017

Using content more efficiently across multiple channels

Social media platforms are a part of today’s portfolios of most marketing and communications departments

You need to create ambitious content for multiple social media channels but lack time and resources? Most companies are familiar with this challenge – more coordinated efforts, communication networking and a joint editorial calendar can ...

Thumbnail-Photo: Online giant Alibaba seeks to boost brick-and-mortar retail in China...

Interview • 21.09.2017

Online giant Alibaba seeks to boost brick-and-mortar retail in China

Integrated omnichannel model to deliver a seamless customer experience

Embrace the change – that is one maxim of internet giant Alibaba. Change also means adapting to the wants and needs of customers. In this interview, Karl Wehner, Managing Director at the Alibaba Group, explains why the company is going to ...

Thumbnail-Photo: Top retail brands ranked with Personalization Index...

News • 14.09.2017

Top retail brands ranked with Personalization Index

The Retail Personalization Index ranks brands on the quality and degree of personalization in their customer experience.

Sailthru, the leading cross-channel experience management platform for the world's top retail and media companies, today announces the debut of its first annual Retail Personalization Index, a ranking of 100 top retail brands according to how ...

Thumbnail-Photo: How bakeries blend tradition with future

Report • 28.08.2017

How bakeries blend tradition with future

Bakeries are keeping up with modern retail using omnichannel presence, contactless payment solutions, and digital signage

The bakery trade has a long history. The baker profession dates back more than 1000 years. Yet despite its proud past, bakeries have a difficult time these days because they have to increasingly compete against rival types of businesses. Many gas ...

Thumbnail-Photo: GO Sport Group Selects Mi9 Retail

Company News • 28.07.2017

GO Sport Group Selects Mi9 Retail

For Omni-Channel POS, Customer Engagement, and Merchandising

Mi9 Retail is pleased to announce that GO Sport Group, a leading sports equipment retail group in Europe, has selected the Mi9 Retail POS (point of sale), Customer Engagement, and Merchandising suite to run its corporate head office and 389 ...

Thumbnail-Photo: NRF: Focus on new ways of shopping keeps biggest retailers big...

News • 11.07.2017

NRF: Focus on new ways of shopping keeps biggest retailers big

The annual Top 100 Retailers list released by the National Retail Federation’s STORES Magazine and Kantar Retail

The nation’s largest retailers have held onto their top spots by focusing on value and embracing new ways consumers are shopping. “Retailers will always be measured by sales numbers, and ranking the leaders is important,” STORES ...

Thumbnail-Photo: UK smartphone shopping to overtake tablet spend by 2018...

News • 10.07.2017

UK smartphone shopping to overtake tablet spend by 2018

Spend via smartphones will outperform spend via tablets, accounting for 51.5 percent of the UK mobile and tablet market in 2018, says research

According to the company’s latest report, sales of tablet devices are declining as consumers choose to spend more time on smartphones. Consequently, spend via these devices is set to grow 112 percent in the next five years. Key sectors aiding ...

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Elo Touch Solutions NV
Elo Touch Solutions NV
Kolonel Begaultlaan 1C11
3012 Leuven
Futura Retail Solutions AG
Futura Retail Solutions AG
Harburger Schloßstr. 28
21079 Hamburg
prudsys AG
prudsys AG
Zwickauer Straße 16
09112 Chemnitz
KUMAVISION AG
KUMAVISION AG
Oberfischbach 3
88677 Markdorf