Keyword: digitization

Company News • 27.02.2017

Boosting business by combining digital with humanity

Combining digital and human assistance is the key to increasing your revenue

Combining digital and human assistance is the key to increasing your revenue according to a new survey. Customers double the amount of time they spend in the store and spend twice as much money when they have been assisted by engaged staff. Those ...

News • 10.02.2017

Starbucks debuts voice ordering

Starbucks launches voice ordering capabilities within Starbucks mobile iOS app and Amazon Alexa platform

Starbucks is taking the next step toward evolving the digital customer experience by launching voice ordering capabilities within the Starbucks mobile iOS app and the popular Amazon Alexa platform. These features are an extension of Starbucks ...

News • 07.02.2017

Future of bricks and mortar stores in question

Most physical shops remain ‘offline’, unable to offer the speed, flexibility and sheer ease of use that consumers take for granted on websites

Consumers are growing increasingly frustrated with a high street shopping experience that offers little of the convenience of online counterparts, with four in ten (40 percent) claiming shopping in-store is a chore and a third (32 percent) saying ...

News • 28.11.2016

Digital brings fresh challenges for three quarters of CIOs

Distributed IT, shadow IT departments and data security risks are the big issues as businesses worldwide respond to the threat from digital disrupters

Businesses worldwide are responding to the threat posed by digital disrupters like Über and Airbnb, a trend that poses significant challenges for CIOs, a study carried out by international IT solutions and managed services provider Logicalis ...


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