IT & Communication

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Thumbnail-Photo: U.S. customers shop with retailer apps

News • 15.09.2017

U.S. customers shop with retailer apps

Mobile retail apps are connecting with private label credit card users

The retail industry has shifted quickly to mobile, bringing the private label credit card market right along with it, according to market research firm Packaged Facts in the new report Private Label Credit Cards in the U.S., 10th Edition. The ...

Thumbnail-Photo: Enhancing customer experiences: Tango Point of Sale terminals...

Company News • 14.09.2017

Enhancing customer experiences: Tango Point of Sale terminals

DataVan’s stunning Tango POS terminal recently awarded the Computex design & innovation award

DataVan, one of the world’s leading Point of Sale hardware providers, announces the availability ofthe award-winning Tango series of POS terminals. The Tango Series of POS terminals inspires businesses to explore new opportunities and ...

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Thumbnail-Photo: New elegant free-bezel design 15 inch all-in-one touch POS terminal...

Product • 14.09.2017

New elegant free-bezel design 15 inch all-in-one touch POS terminal

Targeting for high-end customers

...

Thumbnail-Photo: Sleek and small cash drawer solutions attract large cosmetic chains...

Company News • 08.09.2017

Sleek and small cash drawer solutions attract large cosmetic chains

New expectations shaping cosmetic PoS technology

It is no surprise that cash continues to be a major payment method in Europe. With 1.1 trillion Euro cash in circulation as of January 2017 (European Central Bank), we will inevitably see a need for cash drawers at checkouts in ...

Thumbnail-Photo: British Land: Offline and online stimulate each other...

News • 06.09.2017

British Land: Offline and online stimulate each other

New research reveals symbiotic relationship between a brand’s physical store and its ecommerce platform

The research, using data from Connexity Hitwise, shows that when a new store opens, traffic to the retailer’s website from the surrounding postal area increases by 52 percent on average within six weeks of opening. Importantly, digital traffic ...

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Thumbnail-Photo: Giving costumers transparency and the right prices at the shelf edge...

Electronic Shelf Labels • 05.09.2017

Giving costumers transparency and the right prices at the shelf edge

Link between online and physical stores

Ensuring the same prices online and at the shelves in the physical stores can be a big challenge when you run a differentiated product strategy and want to offer customers a consistent experience and service across all channels. These are ...

Thumbnail-Photo: Visa enables payments on Fitbit’s first smartwatch...

News • 01.09.2017

Visa enables payments on Fitbit’s first smartwatch

“How We Will Pay” study shows consumers who own wearables buy more

Visa announced it is enabling Visa payments on Fitbit’s first smartwatch – Fitbit Ionic. Eligible cardholders of participating banks will be able to make payments with Fitbit Pay, Fitbit’s new payment function, when available. With ...

Thumbnail-Photo: APG Cash Drawer invests in new automation technology at its European...

Company News • 30.08.2017

APG Cash Drawer invests in new automation technology at its European plant

International cash management solution manufacturer commits to reduce lead-time and enhance customer service

APG Cash Drawer announced the investment of $1 million in automation at its European headquarters & manufacturing plant in Newhaven. The new manufacturing technology signifies APG’s commitment to quickly deliver the latest cash drawer ...

Thumbnail-Photo: Ocado becomes the UK’s first supermarket to launch app for Amazon Alexa...

News • 29.08.2017

Ocado becomes the UK’s first supermarket to launch app for Amazon Alexa

Online-only grocery retailer introduces app for voice-controlled shopping

Grocery shopping just got even easier thanks to Ocado. The online-only grocery retailer today announces it will be the first supermarket in the UK to launch an app for the voice-controlled Amazon Alexa. The Ocado app for Amazon Alexa, the voice ...

Thumbnail-Photo: BRC announces winner of 2017 Cyber Security Challenge...

News • 28.08.2017

BRC announces winner of 2017 Cyber Security Challenge

The importance of cyber security: More than half of the fraud in the retail industry happens online

The latest BRC Annual Retail Crime Survey revealed that an estimated 53 percent of reported fraud in the retail industry is cyber-enabled, which represents a total direct cost of around £100 million. UK retailers already have some of the most ...

Thumbnail-Photo: The ACP announces new multimedia Coupon Industry Resource Library...

News • 25.08.2017

The ACP announces new multimedia Coupon Industry Resource Library

Association of Coupon Professionals compiled content about coupon promotions for retailers and producers

In furthering the Association of Coupon Professionals (ACP) mission to provide manufacturers and retailers with education and valued insights to effectively execute coupon promotions from development through settlement, the group is announcing the ...

Thumbnail-Photo: Knauber Freizeitmärkte emphasize digital signage for improved quality...

Report • 23.08.2017

Knauber Freizeitmärkte emphasize digital signage for improved quality of consulting

“We want to use the digital world to optimally serve our customers“

The digitization of the POS has finally reached the DIY sector. The home improvement store as a place where you can touch and try things is more and more turning into a place of digital consulting. The Knauber Freizeitmärkte (English: Knauber ...

Thumbnail-Photo: Forecast to 2023 for the global cloud storage market...

News • 21.08.2017

Forecast to 2023 for the global cloud storage market

Challenges, key vendors, drivers and trends for the next five years

The global cloud storage market is expected to grow at approximately 104 billion US dollars by 2023, at 25 percent of CAGR between 2017 and 2023. Major key players are Amazon Web Services, IBM Corporation, Microsoft Corporation, VMware Inc., HP ...

Thumbnail-Photo: Overstock.com announces adoption of all the major cryptocurrency payments...

News • 17.08.2017

Overstock.com announces adoption of all the major cryptocurrency payments

First major retailer to accept bitcoin continues to lead the way in adoption of cryptocurrency payments

Overstock.com announces an integration with ShapeShift, the world’s leading instant digital asset exchange, that allows customers to use all the major cryptocurrencies, including Ethereum, Litecoin, Dash, Monero, and the new Bitcoin Cash, ...

Thumbnail-Photo: Visa supports the new global QR Code Payment Specifications...

News • 11.08.2017

Visa supports the new global QR Code Payment Specifications

Simplifies onboarding for small and medium-sized merchants who want to deploy QR code digital payments

Visa announced its support of the new global QR Code Payment Specifications from EMVCo, the global technical body that manages the EMV Specifications. The specifications cover consumer-presented and merchant-presented QR code use cases for digital ...

Thumbnail-Photo: How to build a chatbot: iAdvize launches Bot Builder for retailers...

News • 07.08.2017

How to build a chatbot: iAdvize launches Bot Builder for retailers

Businesses can now create their own chatbots for online customer service

iAdvize, a European leader in online customer service, has launched a chatbot builder for omnichannel and pure play retailers. The Bot Builder allows businesses to create their own branded chatbots to automate part of their customer service ...

Thumbnail-Photo: Star Micronics introduces the SM-L300

Company News • 07.08.2017

Star Micronics introduces the SM-L300

The most well-connected mobile receipt and label printer available today

International POS printer manufacturer Star Micronics is pleased to announce the launch of its unique SM-L300 mobile printer. Building on its established range of mobile printers, Star’s latest model encompasses a range of superior features ...

Thumbnail-Photo: Shoppable content: content and commerce merge with a click...

Specialist article • 07.08.2017

Shoppable content: content and commerce merge with a click

The potential goes beyond fashion and sports

Shoppable content is a fairly recent e-commerce trend, albeit one that is gaining momentum in the fields of fashion, sports, interior design as well as food. Its implementation is technically sophisticated, but what’s most important is the ...

Thumbnail-Photo: Digital signage in pharmacies: better consulting with new technologies...

Report • 04.08.2017

Digital signage in pharmacies: better consulting with new technologies

Pharmacies need a shopping experience too

Touchscreens, open display behind the counter and digital consultation counters: A look inside the Rathausapotheke (English: Rathaus Pharmacy) at the HUMA shopping center in St. Augustin raises the bar when it comes to digital signage. Its goal is ...

Thumbnail-Photo: Research examines benefits of promoting competing retail websites...

News • 03.08.2017

Research examines benefits of promoting competing retail websites

In-store advertising by competitors is a common practice across the web and can be advantageous for both retailers

A few years ago, Dr. Mohammad Zia PhD was checking flight prices on Expedia when he was puzzled by a section of the website that prompted him to run the same search on competing travel websites, including Priceline and Orbitz. "Instead of ...

Thumbnail-Photo: Unmanned stores: what local supply might look like in the future...

Report • 02.08.2017

Unmanned stores: what local supply might look like in the future

Mom-and-pop stores turn into apps

Even though store hours have become more flexible these days, we probably all know the following scenario: every time we urgently need something – typically on weekends- supermarkets are already closed for the day. In the future, unmanned ...

Thumbnail-Photo: CCV re-equips new payment infrastructure at Tchibo...

Company News • 31.07.2017

CCV re-equips new payment infrastructure at Tchibo

New hardware allows contactless payments via NFC

CCV Germany wins the project launched by Tchibo to re-equip the new payment infrastructure of the Hamburg-based company. The CCV solution "hosted acCEPT", which consists of the terminal hardware "CCV Pad" in connection with the ...

Thumbnail-Photo: GO Sport Group Selects Mi9 Retail

Company News • 28.07.2017

GO Sport Group Selects Mi9 Retail

For Omni-Channel POS, Customer Engagement, and Merchandising

Mi9 Retail is pleased to announce that GO Sport Group, a leading sports equipment retail group in Europe, has selected the Mi9 Retail POS (point of sale), Customer Engagement, and Merchandising suite to run its corporate head office and 389 ...

Thumbnail-Photo: New internationalization study

News • 27.07.2017

New internationalization study

E-commerce retailers in the USA want to expand into Europe

"Europe is one of the largest and most dynamic e-commerce markets in the world", emphasizes Frank Schirrmeister, CEO at Arvato SCM Solutions. "US brands, therefore, need to actively improve their reputations in Europe." Hence, ...

Thumbnail-Photo: The retail industry needs digital experts

Recruiting • 27.07.2017

The retail industry needs digital experts

Companies compete for candidates and vice versa

Digital transformation calls for highly qualified staff, also when it comes to the retail sector. Specialists with years of professional experience are much sought-after and courted with creative human resources marketing campaigns. Yet this search ...

Thumbnail-Photo: More relevance for retail customers thanks to location-based marketing...

Specialist article • 24.07.2017

More relevance for retail customers thanks to location-based marketing

Only those apps that offer personalized added benefits are the key to lasting success

Until recently the “mobile“ subject matter only had one specific focus, namely “apps”.  Having said that, the current Adobe Digital Insights Report shows that worldwide app usage remains stagnant. In the U.S., usage has ...

Thumbnail-Photo: Bluetooth Beacons Market Analysis 2014-2025

Report • 20.07.2017

Bluetooth Beacons Market Analysis 2014-2025

The global bluetooth beacon market size is expected to reach USD 58.7 billion by 2025, according to a new report by Grand View Research, Inc.

The introduction of next-generation software-based and virtual beacons are expected to boost the market demand. The key factor driving the industry growth is the increased number of applications powered by beacons and Bluetooth Low Energy (BLE) ...

Thumbnail-Photo: Permaplay Tablets - upgrading the point of sale...

Product • 18.07.2017

Permaplay Tablets - upgrading the point of sale

Interface between online and POS

For three out of four customers, according to a study by the trade association HDE “Trends in Trade,” it is important in the future to be able to go shopping in the store. On the other hand, online trading is growing significantly ...

Thumbnail-Photo: Electronic shelf labels ensure accurate pricing...

Company News • 17.07.2017

Electronic shelf labels ensure accurate pricing

Department store giant Bauhaus is launching a pilot project to replace its in-store paper pricing

To meet customer expectations in today’s competitive market, Bauhaus makes daily price changes for a selection of items. Currently, these changes are made manually by staff who spend a great deal of time adjusting the prices in the system, ...

Thumbnail-Photo: Experience SimonsVoss SmartIntego wireless lock and access control...

Company News • 13.07.2017

Experience SimonsVoss SmartIntego wireless lock and access control integration at IFSEC 2017

Quick and easy way to integrate wireless locks and access control

Axis Communications has partnered with Simons Voss Technologies GmbH to launch a fully integrated, IP-based digital locking and access control system. The integration represents an advanced, cost-effective wireless lock and access control solution ...

Thumbnail-Photo: Supermarket in Denmark is first mover in the retail industry...

Company News • 10.07.2017

Supermarket in Denmark is first mover in the retail industry

Kvickly Ry is first mover in the retail industry with electronic shelf labels, the e-supermarket OSUMA and much more

A big curiosity and desire to explore new and different ways to run supermarkets is, among other things, something that makes Kvickly Ry a first mover in the retail industry. In 2006, Kvickly Ry was the first supermarket in Denmark to implement ...

Thumbnail-Photo: Toshiba lifts customer experience & sales for Brookstone...

Company News • 04.07.2017

Toshiba lifts customer experience & sales for Brookstone

Dynamic content related to the products creates new shopping experience

Brookstone has loyal shoppers throughout the United States and Puerto Rico that are well acquainted with the retailer’s unique selection of innovative and lifestyle products, but Brookstone executives were seeking to dramatically broaden their ...

Thumbnail-Photo: Xovis – people flow monitoring for the IoT age...

Video Advertisement • 04.07.2017

Xovis – people flow monitoring for the IoT age

More than 40.000 Xovis 3D sensors are deployed in the retail industry

Switzerland based Xovis is the market leader in people flow monitoring in the airport and retail industry. More than 40 international airports count on Xovis 3D sensors and software solutions to measure waiting times, passenger throughput and other ...

Thumbnail-Photo: HiConversion joins Shopify Plus Partner Program...

Company News • 03.07.2017

HiConversion joins Shopify Plus Partner Program

HiConversion, adaptive testing and personalization solution, announces that it has joined the Shopify Plus Partner Program.

HiConversion’s customer experience optimization platform and Shopify Plus are fully integrated via the Shopify Plus application that can be activated free of charge at: https://apps.shopify.com/hiconversion-integration. “We are ...

Thumbnail-Photo: The future of logistics works digital, connected and autonomous...

Report • 03.07.2017

The future of logistics works digital, connected and autonomous

How digitization changes retail logistics

Digitization is one of the biggest challenges logisticians face today. It gives rise to the creation of new business models and puts existing structures to the test. Yet many companies still lack the necessary knowledge to explore all the advantages ...

Thumbnail-Photo: From transport to information carrier: intelligent packaging in retail...

Interview • 03.07.2017

From transport to information carrier: intelligent packaging in retail logistics

“The biggest challenge in packaging is its integration into the supply chain”

Conventional packaging meets many demands – intelligent packaging can do even more. It is proactive and provides information about the condition, time and location of the transported goods. This is made possible by sensors applied on or inside ...

Thumbnail-Photo: Robots and automated processes are the future of warehouse logistics...

Report • 01.07.2017

Robots and automated processes are the future of warehouse logistics

Staff shortages and the e-commerce boom call for all resources

When e-commerce retailers sell products every few seconds, it creates enormous challenges for their logistics processes. Sufficient qualified staff is currently not available to handle these tasks. This is why automated resources such as driverless ...

Thumbnail-Photo: Research for retailers on transforming omni-channel strategies...

News • 30.06.2017

Research for retailers on transforming omni-channel strategies

Global consumer survey research quantifies new patterns of shopper behavior

The consumer retail report, "Shopper-First Retailing: What Consumers Are Telling us About the Future of Shopping," reveals new insights gleaned from shopping behavioral patterns. Launched in tandem with the research is a Retail study by ...

Thumbnail-Photo: Star Micronics revolutionises POS terminal device choice...

Advertorial • 30.06.2017

Star Micronics revolutionises POS terminal device choice

Direct iPad receipt printing via standard iPad / iPhone / iPod USB lightning cable

Today, retailers have the choice of a traditional POS terminal or new and innovative tablet POS which has taken great strides in recent years to provide the flexibility and mobility increasingly required within retail environments. However, it has ...

Thumbnail-Photo: In-store tracking: customer buying behavior analysis ever more precise...

Report • 29.06.2017

In-store tracking: customer buying behavior analysis ever more precise

… but keep it anonymous and compliant with data protection legislation

At what times do guests visit the store and how do they behave? And how does this impact sales? Retailers have to address these issues to optimize the brick-and-mortar shopping experience. To do this, retailers have access to a wide range of ...

Thumbnail-Photo: Logistics: Digital and borderless into the future...

Closing report • 28.06.2017

Logistics: Digital and borderless into the future

The digital revolution was topic No. 1 at transport logistic 2017, which took place from May 9 to 12, 2017 in Munich.

The digital revolution was topic No. 1 at transport logistic 2017, which took place from May 9 to 12, 2017 in Munich. Another much-discussed topic of the discussions was rising national protectionism which is a risk for international trade. The ...

Thumbnail-Photo: Growth equity fund Scope partners with Happy Plugs...

Company News • 20.06.2017

Growth equity fund Scope partners with Happy Plugs

Scope will add a scalable platform supporting sustainable brand growth and presence, further enhancing Happy Plugs' expansion internationally

Happy Plugs (brand for fashion tech creating consumer electronics accessories) announced their partnership with Scope, a growth equity fund. Scope will add a scalable platform supporting sustainable brand growth and presence, further ...

Thumbnail-Photo: Ranking retailers from top to bottom on customer loyalty...

News • 19.06.2017

Ranking retailers from top to bottom on customer loyalty

inMarket utilizes its industry-leading location data to project growth and closures

inMarket announced its Spring 2017 Loyalty Report for Retail. This report is the first in a series that will cover various brick and mortar verticals, using mobile location data to identify customer loyalty.  inMarket uses ...

Thumbnail-Photo: Axis enhances Zipstream to embrace new 360° cameras and 4K resolution...

Product • 19.06.2017

Axis enhances Zipstream to embrace new 360° cameras and 4K resolution

Company developed its unique Zipstream video compression technology

Axis announces enhancements to its Zipstream compression technology to support the increased data streaming and storage demands of 360-degree panoramic cameras and 4K resolution. Zipstream ensures that important forensic details of video footage are ...

Thumbnail-Photo: Instant payment solutions offer great potential...

Specialist article • 16.06.2017

Instant payment solutions offer great potential

For customers, making payments is becoming as easy as sending an email

Until recently, instant payment was a term only known to experts and also had many different types of definitions assigned to it. Here is an attempt to bring some order to this chaos and give an overview. What are instant payments? The van den ...

Thumbnail-Photo: The right touch when it comes to price changes...

Electronic Shelf Labels • 12.06.2017

The right touch when it comes to price changes

Who is afraid of ESL?

There are many benefits of digital price tags for retailers, especially given the ever more sophisticated solutions. Yet consumer advocates are still skeptical – for fear of price fluctuations. But is this concern justified? Until two years ...

Thumbnail-Photo: OpenJaw Technologies selects Amazon Web Services cloud infrastructure...

News • 09.06.2017

OpenJaw Technologies selects Amazon Web Services cloud infrastructure

OpenJaw is moving its t-Retail platform to AWS to reliably and securely scale the t-Retail platform for future global growth.

The Dublin-headquartered travel tech company delivers e-commerce technology to the world’s leading travel brands such as British Airways, Cathay Pacific, Iberia Airlines, Hainan Airlines, AIMIA, Loyalty One, Four Seasons, Avis, and Air ...

Thumbnail-Photo: 7 reasons why self-checkout is beneficial

Company News • 09.06.2017

7 reasons why self-checkout is beneficial

More efficiency and better profits for the store

Many stores already have a system for self-service checkout, but just as many still cling to the cashier system. In this article, we list seven reasons why self-service checkouts are winning over the traditional staffed tills. They are simply more ...

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