IT & Communication

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Interview • 24.05.2017

Travel retail technology: Enticing passengers to buy

Whether in airports, railway stations or on cruises – the duty free and travel retail industry is facing an enormous change.

New technologies will become one of the main tools to attract customers on their journeys to visit retail areas. We talked to Erik Juul-Mortensen, president of the TFWA (Tax Free World Association) about the possibilities that Digital Signage and ...

Company News • 19.05.2017

3 reasons to invest in better valuable goods management

How do you manage the store’s most valuable goods?

Are they stored in a safe, behind the tills or perhaps in another room entirely? In that case, you’ve probably made life more difficult for yourself – this article explains why. ...

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IAB research • 16.05.2017

Marketers: investment in original digital video nearly doubled since 2015

80 percent of marketers and media buyers plan to increase spending on original digital video through the end of the year

Advertiser investment in original digital video programming has nearly doubled over the past two years, with 80 percent of brand and agency executives saying that they are planning to spend even more on original digital video this year, according to ...

News • 16.05.2017

12th annual Industry Coupon Conference held in Nashville, Tennessee

The conference explored trending issues including attribution and omnichannel, personalization and big data, social media and shifting share of wallet

The Association of Coupon Professionals (ACP) presented its 12th Annual Industry Coupon Conference, celebrating the theme of “Creating Harmony,” recently in Nashville, Tennessee. This was the only national conference dedicated ...

Product • 12.05.2017

prudsys Realtime Decisioning Engine (RDE)

Implement innovative real-time scenarios

We use the prudsys RDE to implement innovative real-time scenarios tailored 1:1 to the needs of our customers. The modular setup of the software allows to join together the components recommendations, marketing automation and dynamic pricing to ...

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Cashless payments • 12.05.2017

Cryptocurrency on the rise

Underdog Bitcoin evolves into retail sector’s payment solution

Digital money – also known as cryptocurrency – has finally made its way into the offline world. Since April, Japan officially recognizes online currencies as means of payment. Known as the “Bitcoin City”, the Dutch city of ...

Company News • 10.05.2017

Label items electronically with Breece System

Thanks to the Breece System, the photo retailer in Düsseldorf ‘Foto Koch’ can label its items electronically and always keep products up to date

Customers of this business, located in the heart of the shopping district, are guaranteed to always pay the right price thanks to an hourly comparison of internet prices. The effort required is minimal, merely a simple update in the ERP ...

Company News • 09.05.2017

Increase consumer loyalty through mobile self-scanning

Scansation helps retailers create personalized offers for anonymous consumers

Good chances for brick-and-mortar retailers to create personalized offers for their anonymous consumers. Since May 2017 a mobile self-scanning system named "Scansation" is available. Special highlight: retailers only need ...

Company News • 02.05.2017

APG Cash Drawer partners with EET Europarts for strengthened global distribution strategy

International cash management solution manufacturer boosts response time with new distribution partner

APG Cash Drawer, a fast-growing global manufacturer of cash management solutions, announced today a new European distribution relationship with EET Europarts. The new partnership extends APG’s reach across EMEA matching the increased consumer ...

News • 02.05.2017

Report on omni-channel retail market

In-depth analysis of the global addressable omni-channel retail market by value

The report titled "Global Omni-channel Retail Market: Size, Trends & Forecasts (2017-2021)", provides an in-depth analysis of the global addressable omni-channel retail market by value. The report also gives an insight of the global ...

Service • 27.04.2017

EuroShop interactive: Successful use of GPS and beacons

The retail industry is more mobile than ever before. That was also evident during this year’s EuroShop: 12,000 visitors took advantage of the current EuroShop app

It allowed them to use location-based services, which not only genuinely benefitted them but also the exhibitors. Together with the two companies bitplaces and Osram, Messe (Trade Fair) Düsseldorf provided a broad spectrum of information ...

Company News • 27.04.2017

NCR and IHL Group Research Report reveals high-growth retailers spend 69 percent more on IT

Report found three key strategic areas of attention: seamless shopping experience, personalization and store transformation

Retailers who spend more on technology are more likely to enjoy high sales growth, according to a recent survey that IHL Group and NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today revealed. The Unified Commerce ...

Artificial Intelligence • 27.04.2017

Retail replenishment and price optimization: Machine Learning solutions for retail

… and what the retail industry has learned from particle physics

In the old days, it entailed gut-level decisions. Meanwhile, artificial intelligence and algorithms assist with replenishment and price optimization today. Dunja Riehemann, Director of Marketing at Blue Yonder, which collaborates with retailers such ...

News • 19.04.2017

Subway sandwich orders on Facebook via messenger bot

Guests can order to more than 26,500 restaurants in the U.S.

Subway restaurants launched a bot for Facebook Messenger that allows guests to order sandwiches and salads from more than 26,500 Subway restaurants in the U.S. The sandwich ordering bot was announced at the F8 Facebook Developer ...

Company News • 13.04.2017

Cash as a Service Opportunity

It is not going away - that much is now sure

Now in this new era, retailers are beginning to move from looking at cash as cost of business to a customer service tool. The newly combined companies of APG and Cash Bases are engaging retailers and channel partners to allow the greatest ...

Company News • 05.04.2017

Click & Collect: the future of online grocery shopping

Smart services and techniques are constantly improving the customer experience

Click & Collect is a smart solution for both busy shoppers and profit-seeking retailers. It solves many of the problems that have prevented online shopping for groceries from taking off, such as costly deliveries and the small range of available ...

Company News • 04.04.2017

APG Cash Drawer announces the engagement of a new European Sales Director

Global cash management solution manufacturer appoints retail expert to head its european sales operations

APG Cash Drawer, a fast-growing global manufacturer of cash management solutions, announced today the addition of Mike Doyle to the position of European Sales Director.  In this role, Mike will oversee our European sales activities as APG ...

Video • 28.03.2017

CeBIT presented solutions for the retail industry

Be prepared for the future!

The CeBIT in Hanover presented topics about digitzation that will support the economic success of tomorrow with the most innovative solutions. We want to show you some of the highlights – especially for the retail industry. ...

Report • 25.03.2017

Technologies that simplify retail processes

Customer journey solutions for the retail of tomorrow

At this year’s EuroShop, it wasn’t just the “Retail Technology“ Dimension that emphasized the many merits of technology. A look inside the exhibition halls revealed what will drive the retail of tomorrow – namely ...

Company News • 23.03.2017

From counting cash to counting on operational excellence

The Costcutter store in Porthleven, UK, is a busy place, especially in the summer months when tourists flock to the seaside town

The staff were spending more than two hours daily counting money, calculating cash floats and topping up tills, which hurt productivity. With multiple cashiers using the same tills, it was difficult to hold anyone accountable for ...

News • 17.03.2017

Quantum key system could make mobile transactions far more secure

Prototype device communicates rapidly and securely with a receiver using unbreakable light-based encryption

With the growing popularity of mobile phone apps to pay for purchases at cash registers and gas pumps, users would like to know their personal financial information is safe from cyber-attacks. For the first time, researchers have demonstrated a ...

Video • 09.03.2017

Tracking data of products and people with ShopperTrak

ShopperTrak brings strong portfolio of solutions to the retailing sector

ShopperTrak is a company specializing in retail technology, especially location based analytics. They offer a great example of the evolution of retail and the technology evolved over the past ten years. Most recently, they have been acquired by Tyco ...

Video • 09.03.2017

Solutions for the Connected World from Verifone

Payment terminals are increasingly becoming the network endpoint

Verifone's EuroShop appearance therefore has the slogan „Solutions for the Connected World“. Markus Hövekamp explains in the interview what this means for modern communication. ...

Video • 07.03.2017

Retail Technology: Making shopping an adventure

Modern technology makes retailers’ lives more comfortable since it saves time and connects all shopping channels

For customers, it can offer an easy and interactive shopping experience. See what is possible in the Dimension Retail Technology of EuroShop 2017. ...

Video • 07.03.2017

"Cash in perpetual motion"

Glory Global Solutions at EuroShop 2017

At EuroShop 2017, the cash expert Glory presents innovative, efficient and safe solutions for automated cash processing in all trading segments under the slogan “Cash in perpetual motion”. We talk to Thomas Rausch. ...

Video • 06.03.2017

Bixolon - The new Point-of-Sale

The point-of-sale is an important point of contact between customers and retailers

Everything must be right here. But the POS is also a rapidly changing area of retail in hardware and software. ...

Video • 06.03.2017

Hella Aglaia – Counting with a system

Advanced People Sensor (ASP) Product Serie

How many customers enter the shop, do they buy anything and how long do they stay? Retailers need to know answers to these questions. A new product line helps to find them. ...

Video • 06.03.2017

NCR - Improving the customer’s journey through the store

“The unified commerce landscape”

NCR, a company known for making the lives of both retailers and customers easier, has been investing a lot of work in a study called “The unified commerce landscape”. We are speaking to Jessica Bryant to learn more about this study. ...

Company News • 02.03.2017

Toshiba enables brilliant commerce at EuroShop 2017

Toshiba to demonstrate new innovative retail solutions in Hall 6, Stand C41

Toshiba Global Commerce Solutions, Inc. and its parent organization, Toshiba TEC Corporation (TTEC), will showcase a broad variety of retail solutions in Hall 6, Stand C41 during EuroShop, the world’s No. 1 retail trade fair, held 5 – 9 ...

Company News • 02.03.2017

APG presents new cash drawer models at EuroShop 2017

APG Cash Drawer expands global product portfolio with new suite of general application products at EuroShop 2017

APG Cash Drawer, a rapidly growing global manufacturer of cash drawer and cash management solutions, will be exhibiting at Europe’s leading retail technology show, EuroShop, 5th-9th March, 2017. In Hall 6 at Messe Düsseldorf, APG will be ...

Company News • 01.03.2017

SCAN COIN and SUZOHAPP revolutionize cash handling at EuroShop 2017

Getting ready for European premiere of the new CashComplete™ concept

EuroShop is the must-attend retail trade show in Europe and will be held from 5th until 9th March in Düsseldorf, Germany. SCAN COIN and SUZOHAPP are getting ready to present their most innovative solutions at stand G33 (Hall 6). Visitors will ...

Company News • 01.03.2017

Posiflex unveils latest kiosk

POS terminal and mobile POS at EuroShop 2017

Posiflex Technology, a global leading brand in the design and manufacture of POS solutions and peripherals, will unveil its newest products at EuroShop 2017, including KK Series new kiosk line, RT Series POS terminal and MT Series MT-4310W mobile ...

Company News • 27.02.2017

Boosting business by combining digital with humanity

Combining digital and human assistance is the key to increasing your revenue

Combining digital and human assistance is the key to increasing your revenue according to a new survey. Customers double the amount of time they spend in the store and spend twice as much money when they have been assisted by engaged staff. Those ...

News • 24.02.2017

New data reveals consumer concerns about credit card fraud

Digital wallets are of particular importance since 39 percent of survey respondents thought they lost or misplaced their credit card this past year

Compromised credit cards and associated data breaches continue to dominate the headlines. In fact, over the past two years (2014-2016), data breaches worldwide rose 46 percent from the year prior (2013), according to creditcard.com. ...

Showrooming • 16.02.2017

A possible solution: media at the PoS

The consultation is made in the stationary shop, the product is bought over the internet – showrooming is an upsetting phenomenon for every stationary retailer

Mr. Vogt, showrooming or advice theft is a hot topic in the toy trade, which is closely associated with trading online. How can retailers hold their ground? There is no question: Local retail is losing sales to online dealers and this trend will ...

News • 06.02.2017

Over 80 percent of online ad effect is on offline sales

How do I know if my online ads work when 90 percent of my sales are offline?

According to a forthcoming study in the Informs Journal Marketing Science online display ads can increase both online and offline retail sales, providing valuable insight for future marketing decisions. The study titled "When Less is More: ...

Expert article • 01.02.2017

The supply chain of the future: “Think globally, network regionally, act locally“

What effects does eCommerce have on the supply chains of brick-and-mortar stores? Professor Jörg Becker of ERCIS in Münster has an answer to this question

“Ebay marks the end of traditional retail“ – that was the title of a manager magazine cover in 2012. It is certainly true that the increasing digitization and technologization in all business practices and various areas also ...

Canal Grande • 01.02.2017

Pure-, cross-, multi- or omni-channel retailing …

Retailers tend to get lost in their own buzz-words and to lose sight of the most important aspect: What do customers actually want?

One of the special charms about the lagoon city of Venice is its many channels, or canals, both small and big. Innumerable bridges connect them to an open labyrinth of water, as well as traditional streets. With so many different shopping channels ...

News • 31.01.2017

Study finds mobile investments pay off in evolving retail landscape

Most retailers are foregoing virtual and augmented reality and are investing in customer experience

Amid a seismic shift in how U.S. consumers shop, retailers are vying for time on their customers’ screens across all their devices — before, during and after a purchase. That is according to "The State of Retailing Online 2017: Key ...

Company News • 31.01.2017

Ocado evaluated robotic picking and packing of shopping orders

World’s largest online-only grocery retailer working with prestigious universities in Europe to develop innovative robotic solutions

Ocado Technology announced a major development in the pursuit of creating robotic grocery picking solutions for Ocado's highly-automated warehouses. The Ocado Technology robotics team has created a robotic arm capable of safely grasping a wide ...

Best practice report • 19.01.2017

POCO uses ESLs: digital price tags benefit customers and employees

"You can’t put a price tag on preventing long wait times at the checkout"

Over the past few years, digital price tag or electronic shelf label (ESL) technology has improved considerably, especially in the area of visual display. Recently furniture discounter Poco has started to use ESL systems at its store in Goch, ...

Company News • 18.01.2017

Successful omnichannel project by OSP and novomind in Thailand

The omnichannel software Movex will be integrated for a webshop project by the Thai retail group CP ALL

Successful omnichannel entry for the Thai retail group CP ALL: Otto Group Solution Provider (OSP), an IT service provider with many years of experience in retail and logistics, launched the first CP All webshop that is linked with other sales ...

Company News • 17.01.2017

Click & collect technology solution

Enable retailers to increase footfall and revenue

Doddle, the leading provider of click and collect services for consumers with partners such as Amazon, Net-a-Porter and ASOS, today announced the launch of "Powered by Doddle", a comprehensive click and collect solution that includes all ...

Company News • 17.01.2017

Verifone at the EuroShop 2017: Solutions for the Connected World

German premiere of Verifone Carbon

“Solutions for the Connected World” is Verifone's motto at this year's EuroShop in Düsseldorf. The world’s leading provider of electronic payment systems will present the solutions for digital change in the payment ...

Expert article • 16.01.2017

Digital transformation strengthens brick-and-mortar retail

The development in the relationship between “brick-and-mortar and online” in retail is not a one-way street

Brick-and-mortar retail will continue to score with customers with digital services for consulting, purchase and delivery. With new and intelligent concepts, smaller stores also give large competitors ranging from Amazon to Zalando a run for their ...

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Bilanciai Campogalliano
Via Sergio Ferrari 16
41011 Campogalliano/MO
media four media GmbH
media four media GmbH
Schwedter Straße 13
10119 Berlin
S3 Store System Solutions srl
Via Manin, 14
20059 Vimercate (Mi)
Great Sun Europe
Sterappelgaarde 24
3824 BK Amersfoort
TeleCash GmbH & Co. KG
TeleCash GmbH & Co. KG
Konrad-Adenauer-Allee 1
61118 Bad Vilbel
ari brachter software GbR
ari brachter software GbR
Bahnhofstr. 4
41747 Viersen
Netzwerk-net GmbH
Netzwerk-net GmbH
Ollenhauerstr. 1
53113 Bonn
Bostelmann Computer
Lemböckgasse 49
1230 Wien
Firich Enterprises Co. Ltd.
10F, No. 75, Sin Tai Wu Rd, Sec. 1,
221 New Taipei City
Nexinto GmbH
Nagelsweg 33-35
20097 Hamburg
CIBER Deutschland
CIBER Deutschland
Alte Eppelheimer Str. 8
69115 Heidelberg
mad geniuses GmbH
mad geniuses GmbH
Spicherenstraße 8
81667 München
POS TUNING Udo Voßhenrich GmbH & Co KG
POS TUNING Udo Voßhenrich GmbH & Co KG
Am Zubringer 8
32107 Bad Salzuflen
m&r Kreativ GmbH
m&r Kreativ GmbH
Kossmannstr. 27
66119 Saarbrücken
Interactive Media Solutions GmbH
Klimschgasse 8/4
1030 Wien
Rowius GmbH & Co.KG
Oberkalbacher Str. 31
36148 Kalbach – Uttrichshausen
AMX GmbH
AMX GmbH
Behrstrasse 100
73240 Wendlingen
HID Corporation Ltd
HID Corporation Ltd
Phoenix Road
CB9 7AE Haverhill, Suffolk
CIMA S.p.A. di Razzaboni & C.
Via Statale Sud-Ang. Via di Mezzo, 2, P.O. Box 160
41037 Mirandola/MO
infsoft gmbh
infsoft gmbh
Ingolstädterstr. 13
85098 Großmehring
INTEX EDV-Software GmbH
Taubfeld 8
66121 Saarbrücken
PRICER
PRICER
Bergkällavägen 20-22
19270 Sollentuna
Motorola Solutions Germany GmbH
Motorola Solutions Germany GmbH
Telco Kreisel 1
65510 Idstein
Touch2View
Touch2View
59 Allfarthing Lane
SW18AR London
SERFIDES GmbH
Kissinger Straße 1
14199 Berlin
ATouch Technologies Co. Ltd
ATouch Technologies Co. Ltd
5F-2, No. 77, Sec. 1, Hsin-Ta-Wu Rd.
221 Taipei Hsien
Comsol Unternehmenslösungen AG
Comsol Unternehmenslösungen AG
Hauptstraße 221
65760 Eschborn bei Frankfurt am Main
Interactive Displays GmbH
Christian-Pless-Str. 11-13
63069 Offenbach
Eliwell Deutschland
Eliwell Deutschland
Klingenhofstr. 71
90411 Nürnberg
T-Cuento
T-Cuento
20 rue des Petites Ecuries
75010 Paris
LSO Holding AG
Meierhofstrasse 5
6032 Emmen
komma,tec redaction GmbH
komma,tec redaction GmbH
Holländischer Brook 1
20457 Hamburg
NETFORMIC GmbH
Hermannstr. 5A
70178 Stuttgart
Pioneer POS Solution, Inc.
238 Benton Ct
91789 City of Industry
ACCU-SORT/Europe GmbH
Heinrich Hertz Str. 3A
14532 Kleinmachnow
Access IS
Access IS
Unit 18, Sutton Business Park
RG6 1AZ Reading, Berkshire
insensiv GmbH
insensiv GmbH
Heidsieker Heide 114
33739 Bielefeld
adreco Advanced Retail Consulting GmbH
Emanuel Büchel Strasse 8
4052 Basel
Longshine Technologie Europe GmbH
An der Strusbek 9
22926 Ahrensburg
Secure Payment Technologies GmbH
Klosteranger 7/4
6020 Innsbruck
PIRONET NDH AG
PIRONET NDH AG
Maarweg 149 - 161
50825 Köln
Stat Control GmbH
Neuer Wall 71
20354 Hamburg
micropayment GmbH
micropayment GmbH
Scharnwerberstrasse 69
12587 Berlin
BIXOLON Europe GmbH
Tiefenbroicher Weg 35
40472 Düsseldorf
De Vries WFM
Kruisboog 42
3905 TG Veenendaal
Digsee Ltd.
Office 627, 7a Vozzyednannya Ave.
2160 Kiev
LASE PeCo Systemtechnik GmbH
LASE PeCo Systemtechnik GmbH
Am Schornacker 59
46485 Wesel
Information Builders (Deutschland) GmbH
Information Builders (Deutschland) GmbH
Mergenthaler Allee 35-37
65760 Eschborn